All reviews

Rating Breakdown

  • 5
    97% (1,904 ratings)
  • 4
    2% (35 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (26 ratings)
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5 / 5 Share

Dec. 18, 2020

This app is easy to use, Klaviyo integration and the ROI is very good! Plus excellent customer service.

Using app

About 2 years

Total reviews

14

Average rating

5.0

5 / 5 Share

Dec. 18, 2020

Postscript not only has the most amazing support, but their product is also top-notch. Every marketing SMS we send generates profit and the features are exactly what we need.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 18, 2020

I'm new to this app but their customer service is amazing and I'm really excited to see how it helps me market to my customers! So far 10/10!

Using app

About 14 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2020

So far we are enjoying the app! It is user friendly and chat support was super helpful and very responsive! So far we are enjoying the app! It is user friendly and chat support was super helpful and very responsive!

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 17, 2020

Shannon helped me out so much by integrating Klaviyo to Poscript! I am now able to collect phone numbers from my sign up forms. She is a life saver!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2020

I am new and just getting started, but I've found their customer chat to be very communicative and helpful. They do their best to test and resolve issues. Great for small business.

Using app

12 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 16, 2020

This app is totally amazing!! My first 30 days were free and it was an amazing offer! Sylvia helped me understand it a lot more! ALL of the representatives goes above and beyond! i appreciate their help! Great job guys!!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2020

I worked with Bryan and he was great at helping me understand segments and ensuring I had my Klayvio integration set up properly! The whole team is fast and knowledgeable. I love postscript!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2021

EASY TO USE APP! HELPS MAKE ME ALOT OF MONEY! CUSTOMER SERVICE ON POINT AND VERY HELPFUL! ITS A MUST HAVE ON YOUR STORE

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2020

Excellent customer services when, I was having trouble connecting to my website. The app is best for SMS.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2020

Easy to use text service! Customer service has always been very quick to respond and help when I needed it.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 11, 2020

Easy to use after a bit of trial and error. Really clean and straight forward. Amazing customer service!

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 10, 2020

The best app for sms messaging. The staff is great, helpful and are quick with responding. I'll give them 5 stars

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2020

Only a few days in but the customer service has been spectacular. Really excited to see the ROI this new marketing channel will provide.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2020

I'm still pretty new to PS so I've got to work on building my texting list, but I can already tell this will be a great investment for my business. Subscribers open (and click) my PS texts far more than my emails with the same content. I love the GIF and photo options, because they help keep my brand personable. And, just like all the other reviews state, the customer service/chat option is fantastic. Everyone responds timely and is more than happy to help.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2020

Been using this app for about 4 days now. Setup was quick and easy. Great features. I still need to play around with the various options/functionality but no complaints so far. What is truly amazing is the customer service. Super quick and prompt support from the team. A couple of times I have got Sylvia and she is just awesome. Courteous, knowledgeable and extremely helpful - this is exactly what customer service should look like!

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 8, 2020

Postscript has already increased our SMS subscribers by almost double in the first week of using the app. Plus their customer service is off the charts good! Always helpful and extremely personable.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 7, 2020

I was having a little bit of hard time understanding and editing the page but Sylvia was such a big help, she edited everything for me and even made a little video so I can do my edits next time, I have had already good sales from just the subscribe pop up

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 7, 2020

amazing app! Easy to use. amazing app! Easy to use. amazing app! Easy to use. amazing app! Easy to use.

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 7, 2020

The support team is very dedicated and determined to help you solve your questions. The app works good and the features are complete.

Store

GFTD LA

Using app

12 days

Total reviews

1

Average rating

5.0