All reviews

Rating Breakdown

  • 5
    96% (1,136 ratings)
  • 4
    2% (24 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (25 ratings)

Reviews with Text

  • 100% (1,185)
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5 / 5 Share

May 29, 2020

Loving what we're seeing so far from this app and the team at Postscript is super helpful. 5 stars all the way!

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 28, 2020

Excellent app. Makes being compliant easy and the training/UX of the app drives you towards best SMS practices. Their base flows/campaigns are great starter templates and you will see value right out of the box. One of the few SMS Marketing tools that does Shopify Checkout opt-in well, some don't do it at all which is a deal breaker in my mind. As well as some great integrations (we utilize Klaviyo and being able to combine our sign-up forms was a key requirement for us). Lastly, their Live Chat support has been insanely good. I get responses almost instantly and their CS team is extremely helpful and has never failed me. Look forward to building our SMS strategy out more with Postscript and seeing how they evolve to bring more value to our marketing.

Store

Proof

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 28, 2020

Great prices and some of the fastest tech support I've seen for a Shopify app. Interface is nice. So far so good!

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

May 28, 2020

I've been using it for a month now. Customer support has been there all through my setup. Support staff is friendly and helpful. Really easy to get started. Integrates easily with Klaviyo and AfterShip.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2020

Great customer service, quick to get back and solved all my issues with no fuss. Easy to chat with

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2020

I just started using this app on Monday and im impressed already. I only set up one campaign so far, but it's very easy to use. I also needed help with a product link and Zev was very helpful! He provided insight that product uploads take up to a day to sync with Postscript, but gave me an alternative to add the direct url link instead. And it still sends as a shortened link. Looking forward to continuing with them. 5 stars so far!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2020

Amazing app, even better support. Zev stayed on chat with me while I set it up, took all of a couple minutes, and we are already collecting subscribers. Jumped ship from another provider mostly for the segmentation and ease of use of the platform, which looks amazing. Nice app. Can't go wrong here.

Using app

35 minutes

Total reviews

3

Average rating

3.7

5 / 5 Share

May 27, 2020

Postscript is definitely the go-to app for SMS Marketing in my experience. It's perks seem greater than the rest.

Using app

18 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 27, 2020

Great customer service team, really helped us out onboarding and continues to be helpful as we build our SMS program! Platform is intuitive and has great features, plus they're continually coming out with more!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 26, 2020

Great app, lots of custom Shopify integrations that are big differentiators, and support is excellent too.

Store

Blume

Using app

15 days

Total reviews

11

Average rating

5.0

5 / 5 Share

May 26, 2020

Great app - easy to use, but above all, great customer service with real people who actually respond right away. I have worked with Shannon and she's been outstanding in helping us out.

Store

AZOTH

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 26, 2020

Great customer service! They are always willing to go above and beyond for you. Love this app! Their SMS flows make our program that much easier.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 26, 2020

Great customer service! They are always willing to go above and beyond for you. We love this app! Very customizable too!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2020

Awesome app, great support! Highly recommended for Shopify + reCharge stores! Love how many integrations they have.

Using app

6 days

Total reviews

11

Average rating

5.0

5 / 5 Share

May 22, 2020

Great support team, they're quick to answer and help the best they can. Still relatively new to the app, it has more ecomm-focused features than other's I have used so that's a plus. I have hit some minor hiccups with tracking and features I'd love to see them implement, but from what I see and what they say they take feedback seriously so hoping to have those resolved / implemented!

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2020

zev and shannon provide great customer support. still early on but liking it thus far. 13 more characters.

Store

Cheeky

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

May 21, 2020

While posting my first campaign I ran into some problems. Zev was awesome and got it figured out right away. Amazing customer service!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2020

I finally got set up tonight thanks to Zev! He's the bomb.com! Thanks for all your help! Cant wait to see what this app brings me!!!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2020

I just love the Postscript App. So easy to use. Customers love it and it's a money maker. You absolutely can't lose. Best of all the support is top-notch in every possible way. Kudos to Zev for swift and accurate help with my concern today.

Using app

9 months

Total reviews

6

Average rating

5.0

5 / 5 Share

May 19, 2020

Postscript has been great so far! Their live support chat is very useful and Zev has been awesome helping me out with any questions that I may have!

Store

Sonix

Using app

12 days

Total reviews

4

Average rating

4.8