Postscript SMS Marketing

May 10, 2023

Taylor was very patient with me and helped answer my questions to navigate the system. She took time to explain the entire process to me and committed to following up. Thank you!

May 10, 2023

I would like to commend Faith for giving me exceptional tech customer support few minutes ago. This is the first time I have chatted to someone and resolve everything at once and she did not leave me until I resolve the issue and she was able to answer all my questions. Product value increases because of great tech support. I hope you give her a good pay raise.

May 9, 2023

S/O to Taylor! There was an issue with one of our automations and her and the engineering team didn't stop investigating it until they found a solution even though I was about to move forward with plan b. Their team and level of support can't be beat.

April 8, 2023

I changed to their new plan - "charge by usage" - like four days ago, to save some money because I didn't use SMS Marketing as much. I went from paying $50 a month, to being charged $987 in three days out of nowhere. I literally sent out two campaigns and have 511 subscribers. Before this, I used this app occasionally and it went well, but this was outrageous.

March 21, 2023

I used to LOVE this app, until they change their billing, I currently have only 400 sub on my list, I was paying $25 a month for 2500 credits, which was good for my growing business, I decided to try their free plan little did I know I'll be charged .15 for each text. Which is so unfair!!! I hate that I switch my plan. I'm going to find another provider that cares!! Not fair for growing businesses!!!!

March 8, 2023

Shiny modern app but it does not sync well with Shopify and it is deceptive. They don't mention that "international" SMS is 10 times (yes TEN times) the cost of US SMS. It's not mentioned on their app listing nor on their pricing page, only hidden away in the documentation. By international it literally means any other country so if your store is strictly restircted to US you're better off with one of the other SMS apps.

March 2, 2023

What a great app to start with your SMS marketing. We had no issues during the installation. Setting up new SMS campaigns was very easy and straightforward. They have a ton of helpful resources on their website which is a big plus. We contacted customer service once as we had very specific questions and got a reply within 10 minutes. So far so good!

Feb. 22, 2023

Taylor was great in assisting me today! She was so knowledgeable and helpful. She is even following up on email. Thank you!

Feb. 22, 2023

After testing so many SMS software, POSTSCRIPT is the king of them all. Don't even consider any other solution. These guys are the go to

Feb. 17, 2023

SHOUT OUT TO MEG!! I messaged in so confused and she was more than helpful. Can't wait to keep growing with this app!

Feb. 14, 2023

I was skeptical transitioning over from another SMS Marketing platform I was using prior to joining Postscript. I moved over because the previous platform had continued to charge additional fees based on images or emojis, which wasn't addressed clearly. The onboarding team was attentive and very supportive during the learning and transition period. I find it fun to read the metrics based on the campaigns we sent out and the team continued to educate me on different methods of engaging with our customers via SMS. I recommend you work with Postscript as their prices are reasonable (NO HIDDEN FEES) and we delight in seeing the benefits of revenue streaming in from SMS campaigns.

Feb. 8, 2023

Amazing customer support, helped me along every step of the way to getting the problem solved! Meg was an amazing help!

Jan. 20, 2023

great customer service and relations, easy to use, and very comparable or better price-wise than competitors.

Dec. 22, 2022

An excellent app with fantastic customer support (thanks Taylor!). Very grateful for Postscript and this interface!

Dec. 14, 2022

I received the best service by Meg.. she literally helped me set up my entire sms marketing plan ... very detailed , and informative with answering all my questions ... im so glad i was able to complete this task today ;) ..Meg def made it happen and i appreciate her for everything .

Dec. 9, 2022

Faith was awesome!! She was so helpful and patient with me. Coming from a different app that wasn't working properly, and I was not getting much resolved, I had to find a new app and redo all my settings, and Faith really helped with that by sending me links, and voice messages/videos to explain. Thank you so much :)

Nov. 30, 2022

I love post scripts! They have been so helpful with any issues I’ve had. They have great automations and it’s super easy to use! Just what i needed for my boutique

Nov. 29, 2022

Postscript is #1 when it comes to SMS. From one-off campaigns to automation, you can't ask for more. The pricing is beyond reasonable and if you're starting out the templates are a game changer. Use Postscript you won't regret it. P.S. The Klaviyo to Postscript integration is super easy to set up for pop ups on your website as well.

Nov. 25, 2022

I had an amazing experience, I will continue to use Postscript because of the help with getting text out to my subscribers. Thanks Sandy

Nov. 15, 2022

The best! So easy to use and their customer service team is incredibly helpful and extremely fast to respond.