Postscript SMS Marketing for Shopify

Postscript SMS Marketing

Build incremental revenue and scale relationships with SMS
Rating
4.7
Feedback
1,142
Reviews
Chart
#970
Shopify

All reviews

5 / 5 Share
May 11, 2023

Postscript has been an absolute game-changer for our business. The onboarding process is best-in-class, and their team is always available to help us succeed. They have a deep understanding of SMS marketing, and they are constantly innovating to help us reach our goals. And their support, specifically Taylor is beyond amazing! Taylor was able to solve my problem in a friendly and efficient manner. She was very personable and attentive. I didn't feel like I was talking to a bot or that she was talking to 20 other people at the same time. Love this platform but more so the people behind it!

Store Using app Total reviews Average rating
Elevated Craft 4 months 5 5.0
5 / 5 Share
May 10, 2023

Taylor was very patient with me and helped answer my questions to navigate the system. She took time to explain the entire process to me and committed to following up. Thank you!

Store Using app Total reviews Average rating
stocksandstilettos About 1 year 1 5.0
5 / 5 Share
May 9, 2023

S/O to Taylor! There was an issue with one of our automations and her and the engineering team didn't stop investigating it until they found a solution even though I was about to move forward with plan b. Their team and level of support can't be beat.

Store Using app Total reviews Average rating
MUD\WTR 8 months 6 5.0
1 / 5 Share
April 8, 2023

I changed to their new plan - "charge by usage" - like four days ago, to save some money because I didn't use SMS Marketing as much. I went from paying $50 a month, to being charged $987 in three days out of nowhere. I literally sent out two campaigns and have 511 subscribers. Before this, I used this app occasionally and it went well, but this was outrageous.

Store Using app Total reviews Average rating
Candid Society Over 1 year 4 4.0
1 / 5 Share
March 21, 2023

I used to LOVE this app, until they change their billing, I currently have only 400 sub on my list, I was paying $25 a month for 2500 credits, which was good for my growing business, I decided to try their free plan little did I know I'll be charged .15 for each text. Which is so unfair!!! I hate that I switch my plan. I'm going to find another provider that cares!! Not fair for growing businesses!!!!

Store Using app Total reviews Average rating
East of Eden Natural Almost 2 years 3 3.7
1 / 5 Share
March 8, 2023

Shiny modern app but it does not sync well with Shopify and it is deceptive. They don't mention that "international" SMS is 10 times (yes TEN times) the cost of US SMS. It's not mentioned on their app listing nor on their pricing page, only hidden away in the documentation. By international it literally means any other country so if your store is strictly restircted to US you're better off with one of the other SMS apps.

Store Using app Total reviews Average rating
Hippie Pants 1 day 15 2.5
5 / 5 Share
March 2, 2023

What a great app to start with your SMS marketing. We had no issues during the installation. Setting up new SMS campaigns was very easy and straightforward. They have a ton of helpful resources on their website which is a big plus. We contacted customer service once as we had very specific questions and got a reply within 10 minutes. So far so good!

Store Using app Total reviews Average rating
elcove.co About 2 months 1 5.0
5 / 5 Share
Feb. 27, 2023

Just got introduced to postscript and I had maggie walk me through the basics for me she was extremely helpful, patient and knowledgeable. It was a smooth transition from the app I was using and I'm glad I switched over. Postscript is beginner friendly and I love it !

Store Using app Total reviews Average rating
SHOP J BLAIR 4 days 1 5.0
5 / 5 Share
Feb. 22, 2023

Taylor was great in assisting me today! She was so knowledgeable and helpful. She is even following up on email. Thank you!

Store Using app Total reviews Average rating
Shop Seventeen Boutique 5 months 1 5.0
5 / 5 Share
Feb. 22, 2023

After testing so many SMS software, POSTSCRIPT is the king of them all. Don't even consider any other solution. These guys are the go to

Store Using app Total reviews Average rating
Lions Not Sheep ® Almost 2 years 1 5.0
5 / 5 Share
Feb. 17, 2023

SHOUT OUT TO MEG!! I messaged in so confused and she was more than helpful. Can't wait to keep growing with this app!

Store Using app Total reviews Average rating
EM&V Boutique About 2 years 5 5.0
5 / 5 Share
Feb. 14, 2023

I was skeptical transitioning over from another SMS Marketing platform I was using prior to joining Postscript. I moved over because the previous platform had continued to charge additional fees based on images or emojis, which wasn't addressed clearly. The onboarding team was attentive and very supportive during the learning and transition period. I find it fun to read the metrics based on the campaigns we sent out and the team continued to educate me on different methods of engaging with our customers via SMS. I recommend you work with Postscript as their prices are reasonable (NO HIDDEN FEES) and we delight in seeing the benefits of revenue streaming in from SMS campaigns.

Store Using app Total reviews Average rating
Kim'C Market 2 months 7 5.0
5 / 5 Share
Feb. 8, 2023

Amazing customer support, helped me along every step of the way to getting the problem solved! Meg was an amazing help!

Store Using app Total reviews Average rating
Sagas 25 days 2 5.0
5 / 5 Share
Jan. 30, 2023

RACHEL HELPED ME THRU A TOUGH PACK AND FIXED EVERTYHING ON MY POP UP SHE IS THE BEST.... GIVE HER HER RAISE AND TREAT HER TO A GREAT MEAL :)

Store Using app Total reviews Average rating
LASHED BY BOSS 10 months 2 5.0
5 / 5 Share
Jan. 20, 2023

great customer service and relations, easy to use, and very comparable or better price-wise than competitors.

Store Using app Total reviews Average rating
Just Be Kind Co. 11 months 1 5.0
5 / 5 Share
Dec. 22, 2022

An excellent app with fantastic customer support (thanks Taylor!). Very grateful for Postscript and this interface!

Store Using app Total reviews Average rating
The Tea Spot 7 months 10 5.0
5 / 5 Share
Dec. 14, 2022

I received the best service by Meg.. she literally helped me set up my entire sms marketing plan ... very detailed , and informative with answering all my questions ... im so glad i was able to complete this task today ;) ..Meg def made it happen and i appreciate her for everything .

Store Using app Total reviews Average rating
dannigyrlsplayhouse About 1 hour 3 5.0
5 / 5 Share
Nov. 30, 2022

I love post scripts! They have been so helpful with any issues I’ve had. They have great automations and it’s super easy to use! Just what i needed for my boutique

Store Using app Total reviews Average rating
Mountain Daze Boutique 12 months 1 5.0
5 / 5 Share
Nov. 29, 2022

Postscript is #1 when it comes to SMS. From one-off campaigns to automation, you can't ask for more. The pricing is beyond reasonable and if you're starting out the templates are a game changer. Use Postscript you won't regret it. P.S. The Klaviyo to Postscript integration is super easy to set up for pop ups on your website as well.

Store Using app Total reviews Average rating
Twin Peaks Ingredients Over 2 years 1 5.0
5 / 5 Share
Nov. 29, 2022

PostScript is great for our SMS marketing and their customer support was really helpful and fast to resolve some billing issues that we had.

Store Using app Total reviews Average rating
Rocking The Dog Mom Life 7 months 3 5.0
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