Postscript SMS Marketing
Build incremental revenue and scale relationships with SMS
Rating
4.8
feedback
1,969
chart
#2,318
All reviews
Rating Breakdown
Review RSS Feed
June 30, 2023
I love postscript It has really helped elevate my brand with staying in front of our customers. The customer service is on point and very helpful. Most campaigns that we have ran have been very successful.
June 30, 2023
Absolutely fantastic customer service, Taylor is the best. Install the app - stop reading reviews. You're missing out on money.
June 29, 2023
Taylor, Meg, Faith, Jenny - Amazing Postscript team that takes support to the next level - making Postscript more powerful for us. They always have ideas and insight on how to grow. Love that the pricing is straightforward and no surprises. One thing I would like to see is more templates with proven flows and messages, and deeper segmentation options. There are pros and cons to any platform, yet Postscript gives us continual results.
June 29, 2023
This app is soooo impressive. The setup and help is amazing. My onboard team of Simon and Meagan were amazing. Always there to answer questions and kept me movin' forward on set up. I had a few technical questions and D and Faith answered me immediately through chat with perfect info. So friendly and helpful! I highly recommend Postscript!
June 28, 2023
Taylor was very very helpful in the questions i had with the SMS marketing! I appreciate her quick and helpful response! Must have app on your shopify store!
June 28, 2023
Great customer support! Meg helped me out w/ a tech issue and was able to get it cleared up in no time!
June 26, 2023
What I love the most about Postscript SMS marketing is how quickly the team responds when I have questions to ask in the chat. There's no waiting time and they're super helpful. Even if you have questions on the weekends they get back to you first thing on monday via email.
June 23, 2023
Amazing Customer Service, I would recommend it to all the people new to SMS marketing. Setting up was very quick and Taylor from Customer Service was able to assists me. I highly recommend it.
June 20, 2023
Great experience using the platform and even better experience partnering with the customer support. Heard Alex speak on Chew On This and wanted to implement his idea. The CX team went above and beyond after hours. Thanks Taylor!
June 20, 2023
A great alternative to Attentive or Klaviyo. Their support staff is fantastic! (Special shoutout to Taylor ).
June 20, 2023
I have used PS for a while now. I tried another app that had both email and SMS because of FOMO, but I'm back within a week. Their customer service is top notch. I am able to chat with a human and not a bot when I have questions.
June 14, 2023
Just onboarded to the platform and had the pleasure of working with Meg! She's a lifesaver and couldn't have done it without her!!!!
June 13, 2023
Great customer service. Thanks to Meg for helping us get things in order! Very knowledgeable and helpful getting started and customizing our campaigns/automations.
June 12, 2023
Really good customer support. Taylor (from customer support) was absolutely fantastic and very helpful :)
June 7, 2023
Pros: the customer service team via support chat is great. Wait times are super fast and I have solved many problems with their help! I also love the product back in stock feature is one of the options rather than an entirely separate app. Also really like the updated automations that were written for us. Cons: A few more touch points during onboarding would have been good, and there's a few key metrics I feel are missing from analytics
June 7, 2023
Taylor in Customer Support is A-Mazing. Being a new user I was having trouble navigating but Taylor was quick to respond and assist me!!
June 6, 2023
Tedious to navigate. Customer service lacking, usually takes days and several reps, to answer most simplest concerns.
June 6, 2023
TAYLOR IS AWESOME, GREAT CUSTOMER SERVICE! DEFINETLY LOVE POSTSCRIPT, AMAZING COMPANY AND EASY TO USE!
June 2, 2023
Taylor from customer service was so helpful! She responded with questions that I had on launching a sale campaign and got back to me in record time! She answered all of my questions and I was able to launch my campaign successfully.