All reviews

Rating Breakdown

  • 5
    95% (1,077 ratings)
  • 4
    2% (21 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (31 ratings)

Reviews with Text

  • 100% (1,130)
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5 / 5 Share

March 4, 2020

Super user friendly, exceptional customer service, intuitive interface, and the preview of the message shown on a phone rather than just in text format is so much fun! We switched from another platform and wish we didn't wait so long. Best out there - and now with the best pricing by far!

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 27, 2020

Easy to use, straight forward and overall a great service. The customer support is outstanding. They respond quickly and never leave a question unanswered! They are always available for help and full of knowledge on how to best run campaigns.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2020

I cannot say enough about this app and the critical role it plays for my business. As organic reach continues to decline and paid advertising gets increasingly competitive, having a direct connection to my customers and potential customers is absolutely critical, and Postscript has been the perfect solution. Some of the features may seem a little daunting at first glance, but the support I have received from Shannon, Sean and other Postscript support staff has been nothing less than phenomenal, and I would say the same of the app's functionality.

Using app

2 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Feb. 12, 2020

This app has been great for us and even more Shannon at postscript has been extremely helpful! I would recommend this app to anyone who wants to grow their business

Using app

11 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 4, 2020

Great customer service, people open to feedback and always looking to improve. Segmentation capabilities are strong and easy to use.

Using app

3 months

Total reviews

8

Average rating

4.6

5 / 5 Share

Jan. 15, 2020

There's a lot going on "under the hood" here and the support team is responsive and resourceful. I see benefits to my customers now and in the future.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 14, 2020

Not only have we been happy with the app, but their customer support team is also amazing! Shannon, who has patiently walked me through my millions of questions, is fantastic. I strongly encourage everyone to at least give it a try!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2020

Absolutely fantastic SMS app! Within 12 hours of installing we generated over $1000 with just a mobile pop up!! Haven't even gotten the rest of it set up yet. Very excited and grateful to find postscript!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2020

App works exactly as promised in driving revenue (as long as you set flows up the right way). Postscript is the Klaviyo x Mailchimp of SMS - the customization is on point, the pricing tiers are sensible, and support team is solid. Highly recommend trying it out to see how your customers respond!

Using app

26 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 1, 2019

Love the app so far! And AMAZING customer support. It's Sunday on Thanksgiving weekend and Sean has been helping us and answering newbie questions for hours. It feels like 1 on 1 VIP support! Highly recommended.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 1, 2019

App seems to be delivering what was promised. Sean in support was very helpful and patient and answered all my questions.

Store

MASC

Using app

11 days

Total reviews

8

Average rating

4.9

5 / 5 Share

Nov. 29, 2019

Outstanding app for SMS and MMS. Since installing this we've opened an entire 7 figure/yr revenue stream we didn't have before, instantly. Text message marketing has also been really fun. The support team at Postscript has been so good as well, always responsive, even during the high volume times on Black Friday. Great app, great support. Thanks Sean!

Store

UMZU

Using app

4 months

Total reviews

8

Average rating

4.0

5 / 5 Share

Nov. 29, 2019

Great app! Awesome features compared to some of the other SMS/MMS platforms out there. The support is also fantastic. Super quick and super helpful especially during busy times like Black Friday and the Holiday season. Definitely 11/10!

Store

Obvi

Using app

3 months

Total reviews

14

Average rating

5.0

5 / 5 Share

Nov. 27, 2019

We needed text messaging marketing implemented on our store and a friend recommended PostScript to us. PostScript definitely sets the bar for a text messaging platform! The setup was EASY and the platform is very intuitive and easy to navigate. The best part is that their support team is literally probably one of the best support teams out there. They are very responsive and don't treat your support inquiry like another ticket. Can't say enough great things. 10/10 would recommend!

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 26, 2019

Been meaning to jump into SMS for some months now, and was waiting on Klaviyo's product. Heard about PS from Kurt Elster's podcast not too long ago, so I thought It would be a great idea to AT LEAST start collecting numbers now. Shannon from PS CS has been truly amazing and a gem. She was extremely friendly and welcoming. She was also very helpful and she helped the setup of automations and helped me better understand the platform in general. The platform itself seems quite powerful thus far, with a relatively easy UX. Shannon is a keeper.

Using app

About 21 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 17, 2020

Shannon on their Customer Support team is so helpful and was able to assist me with creating a new list to alert our subscribers of products we're discontinuing. Plus the recharge integration is a huge plus! Love the Postscript team!!!!

Using app

About 1 year

Total reviews

12

Average rating

5.0

5 / 5 Share

Nov. 22, 2019

I was experiencing what I thought was a systems issue right before launching a campaign Shannon was amazingly supportive and patient helping to resolve my human error and taught me something else I had overlooked previously. Love the system it pays for itself each month!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2019

If you want to grow your revenue, and the bottom line this is the SMS application to use. With BESPOKE White Glove style service, I can't speak higher of the PostScript Team. We use this on all of our e-commerce brands and projects.

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 10, 2019

The Postscript team was very helpful and responsive throughout on-boarding and whenever I had questions regarding set-up or needed help troubleshooting. The platform was easy to use and effective once we were taught how to navigate it.

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 7, 2019

WE are just launching - so I can't review it from a profitability perspective yet. But the service in getting it set-up and functional is PHENOMENAL! I will update my review once we are actually up and running, but for now - I'm happy that getting this app is one thing I can check off my list without alot of pain and time. THANKS!!

Using app

7 days

Total reviews

1

Average rating

5.0