All reviews

Rating Breakdown

  • 5
    97% (1,904 ratings)
  • 4
    2% (35 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (26 ratings)
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5 / 5 Share

Nov. 12, 2020

Shannon was the most amazing customer service person. Walked me through the whole process and was patient enough ffor my 5,000 questions :)

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 12, 2020

Very easy to use and great customer support via chat. There also is a great help center full of resources to enable quickly.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 11, 2020

I have just downloaded the app as the previous one I tried did not work for UK customers. Thankfully this one does! The customer chat box is really helpful if you get stuck. I am yet to use this app to send to customers but it looks promising so far.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2020

I was referred here from a podcast Messenger Mastermind. I appreciate the customer service. SMS feels so much easier to create and send than email--with fewer characters, less to overthink! This channel isn't generating lots of revenue yet, but I have a lot to do to optimize it still. I like the course that they offer as well. And, the fee structure is simple, which I really appreciate it. I wish it integrated with Omnisend--this has been my biggest hiccup. Overall, I'm satisfied and looking forward to growing this new channel.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2020

No monthly charges, no hidden fees, which is great. No monthly charges, no hidden fees, which is great.

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2020

Amazing service! They respond quickly and are very friendly! Highly recommend reaching out if you have any questions!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2020

Phenomenal service! Love this app and the team The way they help you and genuinely care. Means a lot as brand!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2020

Postscript compliance game is #1 to protect you from frivolous lawsuits! Also, they can replace your pop up app to save you money!!! A+ support too.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 4, 2022

I am very happy with Postscript SMS Marketing. You can't say enough good things about the platform. Faith was very helpful and super pleasant! She even sent me a guided video to teach me how to resolve the problem if it presents itself again in the future. Thanks Faith!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 9, 2020

This app is amazing and the team behind the scenes is even better. I just installed this app last night and it has already helped me in so many ways. i definitely recommend this app to everyone!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2020

Love this app primarily because of their amazing customer support. They are very helpful with any issues/concerns that we're having. Highly recommended!

Using app

4 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Nov. 6, 2020

We had a billing issue and the staff personally made sure it got handled before we hit a major deadline. Great and amazing support!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2020

Awesome app. I been using it for over a year and it helped make me an extra $30k in revenue. Thanks!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2020

The customer support and development team is great, super helpful with any issues that arise! Makes things a lot easier when getting started with a new app.

Using app

10 months

Total reviews

4

Average rating

5.0

4 / 5 Share

Nov. 6, 2020

I use this app to connect with my customers for quick announcements! I love that the staff is very helpful with helping me prepare for Black Friday!

Using app

About 2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 6, 2020

1 of the best investment's we have done for our website just get ready 4 your sales to got up QUICK.

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 5, 2020

We recently switched to PS from another SMS provider and I learned more installing this app and going through the training than I learned the entire 2+ years we spent with the other group. There is a small learning curve but Bryan was quick to respond to my chat request and I am really enjoying the functionality not only with integrations to our website but also the ability to have actual 2- way conversations with our customers. I am so glad I saw a recommendation for this app in the Boutique Hub <3

Using app

7 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 5, 2020

I had trouble updating my Plan, but Bryan through online support helped me a ton. He was helpful now I can send out messages for my marketing campaigns

Using app

6 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 5, 2020

Great customer support! Quick response time and awesome follow up. Highly recommend to any Shopify user.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 5, 2020

Love the app. Very helpful and generally user friendly. Customer service was great, and fast! Was having a problem and messaged and "Zev" helped out super fast, and did everything I needed him to do within 1 minute of messaging.

Using app

29 days

Total reviews

1

Average rating

5.0