Postscript SMS Marketing
All reviews
App seems to be delivering what was promised. Sean in support was very helpful and patient and answered all my questions.
Outstanding app for SMS and MMS. Since installing this we've opened an entire 7 figure/yr revenue stream we didn't have before, instantly. Text message marketing has also been really fun. The support team at Postscript has been so good as well, always responsive, even during the high volume times on Black Friday. Great app, great support. Thanks Sean!
Great app! Awesome features compared to some of the other SMS/MMS platforms out there. The support is also fantastic. Super quick and super helpful especially during busy times like Black Friday and the Holiday season. Definitely 11/10!
We needed text messaging marketing implemented on our store and a friend recommended PostScript to us. PostScript definitely sets the bar for a text messaging platform! The setup was EASY and the platform is very intuitive and easy to navigate. The best part is that their support team is literally probably one of the best support teams out there. They are very responsive and don't treat your support inquiry like another ticket. Can't say enough great things. 10/10 would recommend!
Been meaning to jump into SMS for some months now, and was waiting on Klaviyo's product. Heard about PS from Kurt Elster's podcast not too long ago, so I thought It would be a great idea to AT LEAST start collecting numbers now. Shannon from PS CS has been truly amazing and a gem. She was extremely friendly and welcoming. She was also very helpful and she helped the setup of automations and helped me better understand the platform in general. The platform itself seems quite powerful thus far, with a relatively easy UX. Shannon is a keeper.
Shannon on their Customer Support team is so helpful and was able to assist me with creating a new list to alert our subscribers of products we're discontinuing. Plus the recharge integration is a huge plus! Love the Postscript team!!!!
I was experiencing what I thought was a systems issue right before launching a campaign Shannon was amazingly supportive and patient helping to resolve my human error and taught me something else I had overlooked previously. Love the system it pays for itself each month!
LOVE THIS APP!! customer service is great and very helpful. My customers love it! I will say it is a bit expensive and wish they had a better plan but the actual system is great!! super easy and friendly to use.
This is the first SMS app that we downloaded and it's extremely intuitive, preset templates are great and it integrates with apps we are using for free. Pricing is extremely reasonable for small businesses and the layout of the site is bright, easy to read and I love the fact that you can test texts first to see what they look like before sending and the opt-in pop up fits in on the site perfectly. It's all good. (So far. :)
If you want to grow your revenue, and the bottom line this is the SMS application to use. With BESPOKE White Glove style service, I can't speak higher of the PostScript Team. We use this on all of our e-commerce brands and projects.
The Postscript team was very helpful and responsive throughout on-boarding and whenever I had questions regarding set-up or needed help troubleshooting. The platform was easy to use and effective once we were taught how to navigate it.
WE are just launching - so I can't review it from a profitability perspective yet. But the service in getting it set-up and functional is PHENOMENAL! I will update my review once we are actually up and running, but for now - I'm happy that getting this app is one thing I can check off my list without alot of pain and time. THANKS!!
Adam did a great job introducing us to the platform. He spent all the time we needed to learn and has checked back in since. When we have a question, their support chat is on the ball! (Thank you Shannon!). More important is that our FIRST campaign, only 568 texts, gained us $1,200 in sales 75% of that within 2 hours of sending. Excited to have set up the abandon cart automation to see how it performs for BF! Excellent app, integrates with Klaviyo and Zendesk. Super easy to use and if you get stuck there is a ton of support at your fingertips. DO IT!
Postscript's customer service is amazing, the best experience we've had hands down. Postscript makes text marketing easy & seamless. Zev was super helpful, friendly and quick to respond!
Shannon was super helpful with getting things started with the app. OMG I'm up and running right now the same day!! Yall are sleepin on this app, can't wait to see what comes of it
Love how easy it is to use and how detailed you are able to make segments. It was simple to get started and already generating revenue in under an hour!
The team and the product at Postscript are fabulous. They are knowledgeable, helpful, great at solving problems quickly and a pleasure to work with (look out for Adam, Sean and Shannon!) They have been highly supportive throughout the whole process of setting up and using their platform. Can't recommend them highly enough!
We just got started with Postscript and the team has been beyond supportive and helpful. We are big believers in human connection and Postscript goes above and beyond. The customer service (shoutout to Shannon and Sean), replies in seconds and the founders are never above hopping on a call to troubleshoot an issue. SO excited to be working with this team!
Incredibly easy to navigate and use! I love the inclusion of photos/gifs and the ability to be flexible with what I send to my customers. It’s also cool that the app features a tool that lets you know if the message you’re sending is weak, moderate, or strong which I like a lot. I would like to see a way to make it to where the pop up repeats every time a customer comes to your site even if they minimized it the initial time they saw it. All in all, a great app!
Excellent customer service! Had a feature I wanted to have them implement on the app and they built it out and inserted in the same day! Great app, great customer service. They respond in seconds.
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