All reviews

Rating Breakdown

  • 5
    97% (1,904 ratings)
  • 4
    2% (35 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (26 ratings)
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5 / 5 Share

Nov. 5, 2020

What surprised me is that it offers custimization services. Great! Great! Great! Great! Great! Great!

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 4, 2020

Fantastic customer service, I had a problem that was my fault and Sylvia fixed it super fast and simple!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2020

Amazing customer service and overall help with set up, We've been super impressed with how easy integrations have been and are excited to get our list transferred over to really start sending to unlock the full potential of the app!

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 4, 2020

Thank you Sylvia for your help she was very professional and was able to meet all of me needs . Highly recommend her and this app for your store

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2020

Customer service was great and helped me get every setup properly, because at the beginning I had no idea if anything was working.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2020

MAN OH MAN, Talk about support! My new friend Zev help me out so much setting up this app on my website. Very nice, made sure I had everything I needed, and made it look easy while doing so. I feel more confident now about servicing my customers. Read some very good reviews and now I see why. Thank you, Zev for everything "LIFESAVER".

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 3, 2020

We are a new merchant and are looking to do some SMS marketing. We decided to go with Postscript and while we have not had a chance to do too much yet, we've had a great experience with the software so far. Last but not least, we've had a good experience with their customer support as well.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2020

I just added this app to my store and accidentally deleted one of my keywords. Shannon was very quick in helping me restore a keyword that I deleted. Thank you!

Using app

About 11 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2020

Great customer service. Very responsive and accommodating. App does what it needs to do and integration is easy in general.

Store

Not Pot

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 2, 2020

Easy to install, really effective, totally addicted to this app, great roas and awesome customer support!

Using app

11 months

Total reviews

3

Average rating

5.0

4 / 5 Share

Nov. 2, 2020

Customer service is very good。Customer service is very good。Customer service is very good。Customer service is very good。Customer service is very good。

Using app

19 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 2, 2020

Was having some trouble with a message and got immediate help from Zev to resolve the issue. Thank You for your help.

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2020

The customer service for this app is incredible. I spent an hour with Sylvia trying to fix a minor layout issue and she was so patient and helpful. This app has great features but technology can still be so frustrating, nothing replaces having someone to ask questions to! Great support team behind the scenes!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2020

Great app, it has immensely helped with sales overall. The support is fantastic and they respond very quickly. No problems here other than it can be expensive, but it pays for itself quick.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 2, 2020

Always amazing customer service! They go above and beyond to make sure your account is optimized and that you understand how it all works. Thanks Shannon and Zev for the help!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2020

Text message marketing is slightly different from any other marketing channel I've ever used, but this company makes it a breeze. Great customer service too!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2020

I've been chatting with Zev and he's been a great help to me.I'm not good with these types of things and he's been so patient and helpful with me and means a lot to me.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 2, 2020

I love this app!! It's a great tool for effective yet cost efficient marketing. Very user friendly and even if you have questions setting it up, their chat team s always available and extremely knowledgable and willing to help!! Zev was great, very patient with me and helped me tremendously!

Using app

About 1 year

Total reviews

2

Average rating

4.0

5 / 5 Share

Nov. 1, 2020

Looking to create a launch campaign and see if SMS is more effective than email. Postscript is easy(ish) to use, but more importantly had incredible support on a Sunday night when I was stuck on adjusting keywords. Awesome support and I have high hopes that the product will also be great.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2020

Postscript provides any easy way to connect and engage with your customers via SMS. Their support is top notch and will reply to you even on the weekend. Highly recommend running this for your promotional campaigns!

Using app

19 days

Total reviews

1

Average rating

5.0