Postscript SMS Marketing
Build incremental revenue and scale relationships with SMS
Rating
4.7
feedback
1,187
chart
#3,103
All reviews
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June 28, 2019
Insane support from the online chat team member Sean who stayed up all night to get everything I wanted from Postscript up and running. Postscript enabled us to promote a number customers can text for support, rather than just email. We can then forward their response to Gorgias, which our support team then open, reply and close the ticket all in one place, which shoots the customer back a helpful text message. Great platform! Epic support. Highly recommend. Nat
June 26, 2019
Using this app for better promotions, and their customer service is beyond fantastic! Dan and Sean are a click away, and have all the answers! Thanks so much for the amaing tool and customer service. Much appreciated, and hard to find today. Rebekah | Polder's Old World Market
June 25, 2019
I hear great things from this app and so far so good starting with great customer services from Brandon. Thanks you for you help!
June 18, 2019
Postscript is awesome - It's like Klaviyo for SMS. The targeting and segmentation capabilities are very robust, and it's quick and easy to set up automations and campaigns. The team at Postscript is also amazing, super responsive and helpful. Thanks for all your help, Sean!
June 14, 2019
We have 1/5 the amount of text message subscribers that we do of email addresses, and our text messaging bring us more business! Even better than that is the customer service. Real people are on the other end of the chat seconds later who understand the basis of relationship driven sales.
June 14, 2019
We have been using postscript for the past 3 months and have see a huge increase in recovering abandon carts. The postscript team has been awesome!! It's a US based team with supper quick response. They also have given us a lot of suggestion on implementing new strategies that really work.
June 12, 2019
The app works really well for what I need. Sean and his team are absolutely AMAZING and are very quick to answer questions and are very friendly.
June 7, 2019
Abandoned cart campaign had instant benefits and the support has been great so far. Looking forward to seeing more features as they come!
May 25, 2019
Customer service was wonderful! Especially for someone who knows nothing about setup. Sean was patient and helpful!
May 24, 2019
Implementing SMS has been a GAME CHANGER! We average 10-15k a month in abandoned cart SMS messages and monthly sale broadcasts bringing in 10-20k PER TEXT!! If you run a store with a younger demo, you NEED Postscript or you are leaving thousands on the table. The guys at Postscript are fantastic and we couldn't be happier to be using them!
May 20, 2019
Postscript is a well rounded SMS marketing app and so much easier and effective than email marketing. The support has been outstanding so far. We are truly impressed by this app. We have been using email marketing for years and do not know why we waited so long to make the switch to SMS marketing. Well worth the money. Keep up the great work. LavooHookah.com
May 15, 2019
Dan & Sean were awesome to work with in setup, and answering all of my questions. We think this app is going to help us get to the next level. Definitely recommend.
May 8, 2019
PostScript is a great way to start marketing to your customers via SMS. Every year we have a bigger and bigger share of users shopping via mobile, and SMS is quickly becoming a vital way to reach them.
May 7, 2019
We love Postscript! It is very easy to use and allows you to upgrade/downgrade the credits as needed. Also, they offer GREAT customer experience. Definitely recommend!
May 6, 2019
Postscript has been the ideal tool to get us started on SMS. The ROI has been very strong, but the team has also been incredibly hands on, helping educate and ramp us up on this new channel.
May 6, 2019
Hesitant at first because of prior experiences with SMS, however, once I met Alex and the team and got a better understanding of the "crawl, walk, run" process, I look back wondering why we didn't start sooner! Top notch product and top notch team at PostScript.
May 6, 2019
If you want to start text marketing (and you should!!!), there's no faster and easier way than with Postscript. I was up and running in 30 minutes and have not looked back. We've launched multiple campaigns in the past month with tremendous return on spend. We couldn't be happier with the results! The PS team is awesome as well - always ready to help when we have questions or need assistance. Highly recommend!
May 6, 2019
Owners/Support are super sharp people. The app itself is intuitive to use with powerful segmenting capabilities. The integration with Shopify is done really well, all customer and order info can be used with confidence. Setting up automation or one-off campaigns is straight-forward. We've seen immediate results just from sending a couple of targeted campaigns, well worth the investment.
May 3, 2019
This is a great app and easy to use The only issue is that it will cost you a lot of money to run a big campaign
May 3, 2019
Our team was hesitant because we don't have a ton of experience managing SMS but the Postscript team was extremely responsive and recommended best practices that actually worked! The app is intuitive, comprehensive and easy to manage and track performance. We are especially impressed by their customer service and regular updates based on customer feedback too!