All reviews

Rating Breakdown

  • 5
    97% (1,904 ratings)
  • 4
    2% (35 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (26 ratings)
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5 / 5 Share

Oct. 26, 2020

I am using the app for text marketing. My welcome and abandoned cart emails were extremely easy to set-up. Our list is growing daily. Also getting my questions answered on "chat" has been so easy. I highly recommend the app.

Using app

13 days

Total reviews

1

Average rating

5.0

1 / 5 Share

May 31, 2021

We asked them to cancel the subscription - instead they charged us $1,500 and won't issue a refund.

Using app

11 months

Total reviews

13

Average rating

1.9

5 / 5 Share

Oct. 24, 2020

Seriously good marketing app. Text message marketing performs a lot better vs email- especially on mobile. Postscript is super easy to setup and works fantastically. Great support and team including the CEO and Zev. Thanks team

Using app

4 months

Total reviews

11

Average rating

2.4

5 / 5 Share

Oct. 23, 2020

Shannon from customer service is an absolute rockstar and assisted in resolving a problem quickly and decisively! No one we'd rather work with. Honestly, we cannot say enough about Postscript. The tool has provided excellent conversion numbers, they're incredibly easy to work with, and the customer service is top notch. Amazing partners!

Store

MCTco

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2020

Great support and they answer quickly when you have questions or concerns. The options for using SMS is pretty versatile, easy to navigate, and a great option for when you want to expand marketing for your business.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2021

This is a great app that has helped us grow our business quite a bit over the last 12 months. Easy to use, and the support is excellent!

Using app

Over 1 year

Total reviews

5

Average rating

3.8

5 / 5 Share

Oct. 23, 2020

Amazing, amazing customer service. Hands down 10/10! Was able to resolve my problem right away and get things sorted so we can start running.

Using app

About 2 years

Total reviews

12

Average rating

5.0

5 / 5 Share

Oct. 23, 2020

The postscript team have been super helpful and quick to respond when working through the SMS set up process for us at Ugly Drinks. The app itself integrates with our tech stack - recharge, klaviyo, gorgias amongst others. This has been amazingly helpful at getting it off the ground quickly. The help guidelines are super clear and informative on how to handle list growth and strategy, as well as the more technical side. Highly recommend! :)

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2020

I just started my onboarding, and the service has been friendly, fast, and helpful. I would recommend using this service!

Using app

About 16 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 22, 2020

I'm always hesitant about apps rated a full 5.0 stars, but now I can see why. Their customer service is amazing, and they really try to help you out whenever you need it. From a ROI perspective, their app has saved me so much money compared to the other apps, and the cherry on top is that this POSTSCRIPT has given back incredible return. Absolutely recommend it. Thank you Zev!

Store

2020AVE

Using app

10 months

Total reviews

10

Average rating

3.7

5 / 5 Share

Oct. 22, 2020

Just downloaded this app and I have seen great response from the sign up campaign. My customers are super excited about it. I had a little issue that I couldn't figure out and the support team were amazing and super responsive.

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 21, 2020

Just getting started, but the support I've received has been super friendly and responsive! Looking forward to getting going with Postscript.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 21, 2020

Great app and customer service, they have been helpful and the back end is intuitive. SMS is the future.

Using app

16 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 20, 2020

best SMS Marketing app have cheap prices than other apps and they have great and fast support i use this app in all my stores

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 19, 2020

Ive seen a huge difference in sales since I've started using Postscript. Its easy to use & their online chat help is amazing!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 19, 2020

I use Postscript to send SMS messages and have had a great experience so far. I had an issue with uploading my customer list and two team members (Zev and Maddie) helped me solve my issue really quickly. I am very impressed with both the app and the customer service! Highly Recommend

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 19, 2020

The technology is great, and the on-boarding and day to day support is even better. A definite recommend if you're looking for an SMS Platform to round out your marketing plan.

Using app

3 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 19, 2020

We love the integrations this has with Klaviyo, recharge, and some other partners. We have already found it to be worth its weight in conversions.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 18, 2020

Love the app!!!!Their customer service is awesome. Fast responds and was able to help with my issue.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 18, 2020

I needed some help with my pop ups not working and Zev was super fast with fixing the issue! Thanks!

Using app

4 months

Total reviews

1

Average rating

5.0