Postscript SMS Marketing
Build incremental revenue and scale relationships with SMS
Rating
4.8
feedback
1,970
chart
#2,366
All reviews
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Aug. 21, 2020
I needed an app to help market better to my customers and stumbled across Postscript. After setting it all up Zev reached out to me and offered his help. He did most of, what I felt would've been, the hard work for me. Now I'm ready to do what I gotta do. This app has such a great ease of use!
Aug. 21, 2020
I'm loving the app so far. I love the abandoned cart feature in addition to the welcome series. Easy way to convert to sales which we've seen a spike in since downloading the app
Aug. 20, 2020
I tried to use this app it took us 2 days to try to figure everything out, finally got our first text message out and then we find out that there was an automated welcome message with a discount code we didn't set up or know about. Was completely off brand and not something we wanted I even had told someone in chat help that we didn't want anything automated right now. Will be looking for a different app for our SMS needs
We're sorry to hear that you had this experience and we take your feedback seriously. We provide pre-built automations so you don't have to start from scratch but, of course, they need to be reviewed before they are set live. It sounds like there was a mixup and the automation was turned on before you were ready. We apologize for that. If you have issues getting up and running, our team is available on chat and can walk you through how everything works. If you do decide to give Postscript a second chance, we would be happy to help you.
Aug. 20, 2020
Simply what a great product - the value is amazing but nonetheless the customer service is exceptional and fast! Thank you for that, highly recommended. Shannon you're a rockstar!
Aug. 20, 2020
Great app so far they are helping me get set up now. I'm having to adjust their templates to sound less buggy and more personal but that is Ok.
Aug. 20, 2020
I love postscript so far. Stev was a really great help with answering my questions! Customer service is very great and responds quickly.
Aug. 20, 2020
Best of the best Shannon is incredible and helped me and my company out tremendously. I highly recommend her
Aug. 20, 2020
Still in the free trial phase but we're loving it! As a store, we're new to SMS marketing and Postscript has made the transition to this new medium incredibly seamless and easy. Their interface is very straightforward and simple to use and you'll be up and running in no time. Plus their website is full of tips and tricks and when in doubt, their live chat is the best. Always incredibly responsive, no waiting, and very friendly. If you're lucky enough to work with Shannon, she's one of the best people I've ever worked with on a live chat platform. Like I said, we're still new to SMS Marketing and Postscript, but so far, so good. We've even had other SMS companies reach out and try to snag us away but Postscript has everything we need and more between automation, segmentation, campaigns, creativity, and integration with existing apps.
Aug. 20, 2020
I had an issue where my sms was fired before I finalized the scheduling process. I contacted customer support and they immediately answered me (even when it was a weekend). They found the bug and they fixed it in record time. They also kept me informed during the whole process of what was going on. Excellent customer support
Oct. 20, 2020
Fantastic customer service. Answered all my questions, and solved my issue quickly. i really like their fast response time.
Aug. 19, 2020
Love the app, super easy to use. Got it set up in under 10 mins with flows running! Thanks to postscript I'm bringing in extra revenue I never had.
Aug. 19, 2020
Love the app, super easy to use. Got it set up in under 10 mins with flows running! Thanks to postscript I'm bringing in extra revenue I never had.
Aug. 19, 2020
Postscript has been the best user experience out of any app! Their entire team has been proactive to assist me in getting started & show me any tips to maximize their platform for SMS. Also, if you ever have any questions, their customer support answers & resolves your questions within 5 minutes... Highly recommend. You'd be a fool to go elsewhere!
Aug. 19, 2020
I'm happy it's free yet with powerful functions. They are helpful for me and get what I want. Thumbs up!
Aug. 18, 2020
So far so good. Easy setup, great step by step guidance on compliance regulations. Really strong segment & automation features.
Aug. 18, 2020
Great customer service and great easy to use app! Customer support replies are very quick and equally helpful! Highly recommend this app.
Aug. 18, 2020
I love this app better than SMS Bump. Postscript has many different features and easy to use. I am currently on the free plan. Also, the customer service is very fast in replying and amazing.
Aug. 17, 2020
Great customers service! i just started with the app however they were very patient with me and helped with my setup
Aug. 17, 2020
Excellent customer service - very responsive and helpful! Great app for SMS text marketing and their service has made the learning experience very smooth.
Aug. 17, 2020
Fantastic customer service helping us get setup. Loading in our existing data was a nice touch. Would recommend this tool for anyone of any size wanting to add SMS to their marketing mix. We are seeing a 22% conversion rate from our SMS cart abandonment campaign!