Postscript SMS Marketing
Build incremental revenue and scale relationships with SMS
Rating
4.8
feedback
1,969
chart
#2,321
All reviews
Rating Breakdown
Dec. 9, 2022
Faith was awesome!! She was so helpful and patient with me. Coming from a different app that wasn't working properly, and I was not getting much resolved, I had to find a new app and redo all my settings, and Faith really helped with that by sending me links, and voice messages/videos to explain. Thank you so much :)
Dec. 1, 2022
Really love this app! Has brought in close to 6 figures in sales through texts alone! Definitely worth the monthly subscription!! Customer support is always extremely helpful as well.
Nov. 30, 2022
I love post scripts! They have been so helpful with any issues I’ve had. They have great automations and it’s super easy to use! Just what i needed for my boutique
Nov. 29, 2022
Postscript is #1 when it comes to SMS. From one-off campaigns to automation, you can't ask for more. The pricing is beyond reasonable and if you're starting out the templates are a game changer. Use Postscript you won't regret it. P.S. The Klaviyo to Postscript integration is super easy to set up for pop ups on your website as well.
Nov. 29, 2022
PostScript is great for our SMS marketing and their customer support was really helpful and fast to resolve some billing issues that we had.
Nov. 25, 2022
I had an amazing experience, I will continue to use Postscript because of the help with getting text out to my subscribers. Thanks Sandy
Nov. 15, 2022
The best! So easy to use and their customer service team is incredibly helpful and extremely fast to respond.
Nov. 15, 2022
Postscript is amazing! SMS marketing is a game changer! Their customer support team is very helpful! They answer your questions right away! If you don't have them, you should!
Nov. 10, 2022
Great app! I have been using it for a while now and have no problems. The customer support is great!
Nov. 9, 2022
Faith was so kind and helpful! Answered all my questions and explained what was going on!! Definite 5 stars for her!!
Nov. 7, 2022
Meg was helpful and detailed. I had an additional set of questions and she got back to me promptly with an answer and diagram! Very pleasurable customer service experience!!
Nov. 4, 2022
WOW Meg is amazing!!! It's hard to get good customer service on message chats, and with most company chats I've often had to stop the conversation to confirm that I'm speaking with a real person because it felt like the people chatting with me were not paying attention or reading my full replies. Completely opposite experience with Meg. She understood what my concern was right away, asked for the relevant information needed, and also looked up my account on her own end to understand the full details of what was going on. She told me what she thought was happening and how she could help and also reached out to her manager to confirm her findings. She then followed up with me the same day with an update, and then again early the next morning with a conclusion on what they had found and what was going to be done to remedy the situation. I am extremely happy with the excellent customer service that we received and the solution to our problem. Thanks so much Meg!!
Nov. 2, 2022
excellent customer service. We have some problems with our campaigns and they were very efficient. the chat is very useful
Oct. 31, 2022
the customer service experience is A1! If I could give them 10 stars I would! I love everything about Postscript with the small exception that the credits don't rollover over month to month, other than that I ABSOLUTLEY LOVE IT!
Oct. 28, 2022
Faith on the support team was a rockstar in helping out with a keyword configure/opt-in issue. Support has always been helpful and very responsive. Can't wait to see how the platform continues to evolve.
Oct. 27, 2022
Very Helpful with all my problems and very quick to answer my questions didnt have to set there and wait a long time. Great customer support!!!!
Oct. 19, 2022
This app is great and the customer service is even better. I've contacted them NUMEROUS times and they always answer promptly and help me sort out my issues no matter how complex or how long it takes. SMS marketing is necessary and Postscript is the official platform to use!
Oct. 15, 2022
Normally they're closed on weekends but I was able to get in touch with Adam Turner at 8am on a Saturday! He was in such great spirits and after explaining to him the problem it was rectified in less than 5 minutes. We're opening today and wanted to use to service so it freaked us out when we ran into the problem at 3am and couldn't figure out the Billing issue. Thank you so much again Adam T!!!!!
Oct. 14, 2022
Excellent customer service. Extremely responsive and helpful. I get nervous utilizing apps with my website because i dont totally understand the back end. This company addresses any questions immeditely. Its also my first SMS marketing app ive downloaded. Great layout, easy to use, cant think of anything else i would need out of a service/app like this
Oct. 13, 2022
We are an online boutique that launched a little over a week ago and had some questions about Postscripts. We chatted online with Sandy. If you ever have the pleasure of chatting with Sandy you are in great hands! She was so helpful and is a true gem! We love Sandy!