All reviews

Rating Breakdown

  • 5
    97% (1,904 ratings)
  • 4
    2% (35 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (26 ratings)
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5 / 5 Share

Oct. 12, 2022

The support and kindness of the support team is exceptional. Haven't received such great service in years. We are based in Australia and they helped us with getting an AU phone number and removing the time zone time send restrictions. Huge shout out to the support & billing team - thanks again!

Using app

4 months

Total reviews

3

Average rating

4.3

5 / 5 Share

Oct. 12, 2022

Super easy to navigate and the live chat option is the best one out there if I run into a snag! Faith helped out super fast and got me going!

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 12, 2022

Faith was great! She helped me out with a question I needed to improve our Desktop and Mobile Popup!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 7, 2022

In the first 6 months of our store being open, Postscript SMS has accounted for almost 30% of our website revenue, with only a 10% off code. We just increased 25% off, and cannot wait to see the results. Their Live Support is great for helping you get things started. Highly recommend.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2022

This app is relatively easy to use, but whenever i'm confused I use the chat. The staff are always so nice and helpful. Couldn't recommend this app more!!

Store

zcboho

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2022

Postscript rocks and is the top performing channel for us every month since we launched. Kaci, Jenny, and Faith have helped in so many ways and are always thinking of new ideas. Their support team rocks!

Store

SEEQ

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 30, 2022

These guys do everything for us! Come up with ideas, schedule and manage campaigns and flows. Has been the best experience after switching from a larger software. I will not be leaving these guys

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 28, 2022

Great app. Their support team is always quick, efficient and insightful which is hard to come by these days!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2022

Always a great experience with Postscript. We have been a customer for a few years and would highly recommend for all of your SMS marketing needs.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 23, 2022

Great app. Love the UI and ease of use. Definitely a game changer for my business. Would highly recommend to anyone looking to scale their business and get more sales !:) Great customer support too. Talking to real people instead of bots

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2022

Pretty awesome. I'm no programer but the support staff is great. Helped me though it. I'm stoked to be on my way and working towards my ecomm goals.

Using app

30 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 16, 2022

Faith at customer service was super helpful with integrating Klaviyo with Postscript. Amazing customer service!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 16, 2022

This app is the best I have found, extremely easy to use. Faith was quick to answer any questions I had regarding the app and what app add ons would integrate with their system!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2022

Every time that I contact Postscript online they get back to me within minutes if they are open! I am a new small business owner and I have been so dazed and confused with what I am doing. I've contacted them 4 times since I've been with them for 2 weeks and they send me screenshots with detailed instructions on what to do. Also, if I can't find something on my screen, then they generate a report and show me in the chat. I cannot say how thrilled I am with Sandy Quiett and the rest of the tech support staff! Keep up the great work!

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2022

Great customer service. Faith was very efficient and got me the help I needed early on in the process.

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 15, 2022

So far so good, easy to install and set up. Alot of the automation is completed already which makes getting up and running really simple. The only tricky part is understanding the cost per message (160 characters = 1 SMS, 1600 Characters = 1 MMS message). However once you have that understanding adjusting messaging and making the right choice about which type of message to use is a breeze. Great customer support as well!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2022

Works as intended and advertised. Good customer support with fast response time. Sends SMS integrates with Shopify.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 12, 2022

I love this app!! My ROI has really increased! Amazing staff/tech support also! Always so easy to handle any issues or questions I have!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 12, 2022

Excellent customer service and SMS solution. We just installed it and were able to understand the dashboard and how it works and we had some questions that were solved via chat veru quickly.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 8, 2022

Amazing customer service and great app thus far! Developer also confirmed it's ADA friendly so thats a huge plus for us. Thank you to Taylor and Faith for helping us out!!

Store

YUGLO

Using app

7 days

Total reviews

1

Average rating

5.0