Postscript SMS Marketing

May 7, 2022

We're transferring over a good size list from another app and have no clue what we're doing. Sandy has been incredibly helpful in helping us navigate these waters - we can't wait to make Postscript a massive piece of our strategy!!!

May 5, 2022

Customer support has been very helpful although at the beginning they couldn't figure out the issue I was having

May 4, 2022

This app is great for all levels of an e-com stores sales funnel, as well as keeping up with customers, offering customer service, and so much more. It's easy to use and has helped so much so far!

May 4, 2022

Great support provided and good service overall. Really looking forward for updates and new features.

May 3, 2022

Postscript is amazing! The team is dedicated to getting results. Can't say enough wonderful things about this app.

May 2, 2022

Great customer service, fast answers to my questions and will pass info on to our team. Speedy response time on Chat. Appreciate your help.

April 29, 2022

Great experience all around! From onboarding to working with a CSM and tech support. The whole team is on top of it!

April 29, 2022

Really fantastic app... and incredible support and ideas team. Much better than a couple of the other sms apps we tried.

April 28, 2022

Love this app!! Segmenting customers is KEY TO SUCCESS!! I love the customer support also, its so nice to correspond with real helpful humans!

April 28, 2022

So far it has been really easy to use and their customer support is responsive and kind and helpful. We particularly enjoy the campaign flows feature, and the automations.

April 25, 2022

I needed help with my sms texting strategy and Bre was more then a help she was a life saver . She walked me through everything and was very patient with me.

April 22, 2022

Just downloaded this app and i was able to chat live with someone immediately. Also had quick help on a few changes i immediately wanted to make. So far im very impressed!!

April 21, 2022

Super easy to use, amazing and friendly onboarding team and ongoing customer support, intuitive, affordable, excellent all around!

April 19, 2022

Great customer service with very quick responses! Step by step guide on helping us resolve the issues we were having! Highly recommend!

July 13, 2023

by far my favorite app for my business! SMS marketing has been a game-changer for us. We saw immediate results. Taylor & all other customer support reps have always been SO helpful.

Aug. 4, 2022

It helped my store's revenue so much and Taylor is so amazing and went above and beyond to assist me.

April 14, 2022

I used postscripts chat for the first time and I got Porshai, she was so pleasant and patient with my many questions! she helped me fixed my problems quick and easy. thanks girl

April 12, 2022

Sherrod was kind enough to assist me in getting some answers to several questions I had related to Postscript. I'm now moving in the right direction. Their customer support staff is top tier.

April 7, 2022

Customer service is great! They were very knowledgable and helped me with my problems quickly. Would recommend.

May 6, 2024

After using Postscript for over 2 years, I can't commend their customer support enough. Recently, I encountered a setback where I lost hours of work due to an accidental error. However, the Postscript team swiftly stepped in and managed to recover everything for me. I truly appreciate their rapid response and dedication to resolving issues promptly. While Postscript excels in customer support, I've noticed some areas for improvement. The user experience occasionally interrupts my workflow, and it would be beneficial if the collected data were seamlessly integrated with Klaviyo to enhance communication strategies. Nevertheless, I remain optimistic that the app will evolve positively over time. Despite these minor setbacks, I'm committed to continuing with Postscript. Their stellar support and potential for growth make them a valuable partner in our marketing efforts.