All reviews

Rating Breakdown

  • 5
    95% (1,116 ratings)
  • 4
    2% (23 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (28 ratings)

Reviews with Text

  • 100% (1,167)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 27, 2022

Love this app! I initially had trouble getting it to automatically pop-up on my site but I chatted with Faith from customer service and she was SO helpful! Got it done for me exactly how I wanted.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2022

Porshai from the postscripts team was so helpful. We where not able to log into our app and connect with customers. She found the issue and make another long in for both of our stores while we reach out to shopify to get the issue fixed so we are still able to log in and connect with client. Thank you so much for the help! It was fast and easy

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 8, 2022

Postscript has been an excellent resource for our brand & their customer service team is top-notch! Highly responsive & super helpful.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

May 20, 2022

Super seamless platform and responsive customer support! Everything was easy to set up and integrate!

Store

Besties

Using app

About 1 month

Total reviews

8

Average rating

4.5

5 / 5 Share

Nov. 20, 2022

Absolutely amazing customer service and onboarding experience! Postscript cares about their customers! Meg was super amazing!

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 13, 2022

The best service. Sandy has been a huge help and the onboarding team make life super easy. We were with another SMS service for a short time to compare service and Postscript won hands down.

Using app

6 months

Total reviews

2

Average rating

4.5

5 / 5 Share

May 11, 2022

Customer support is great and very responsive! SMS is a new undertaking for our brand, and having the support when a question/problem occurs really makes all the difference

Using app

4 months

Total reviews

4

Average rating

3.8

5 / 5 Share

May 7, 2022

We're transferring over a good size list from another app and have no clue what we're doing. Sandy has been incredibly helpful in helping us navigate these waters - we can't wait to make Postscript a massive piece of our strategy!!!

Using app

About 1 month

Total reviews

7

Average rating

5.0

5 / 5 Share

May 5, 2022

Customer support has been very helpful although at the beginning they couldn't figure out the issue I was having

Store

Queenya

Using app

About 1 month

Total reviews

3

Average rating

4.7

5 / 5 Share

May 4, 2022

This app is great for all levels of an e-com stores sales funnel, as well as keeping up with customers, offering customer service, and so much more. It's easy to use and has helped so much so far!

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 4, 2022

Great support provided and good service overall. Really looking forward for updates and new features.

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

May 3, 2022

Postscript is amazing! The team is dedicated to getting results. Can't say enough wonderful things about this app.

Using app

8 months

Total reviews

7

Average rating

4.4

5 / 5 Share

May 2, 2022

Great customer service, fast answers to my questions and will pass info on to our team. Speedy response time on Chat. Appreciate your help.

Using app

10 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 29, 2022

Great experience all around! From onboarding to working with a CSM and tech support. The whole team is on top of it!

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 29, 2022

Really fantastic app... and incredible support and ideas team. Much better than a couple of the other sms apps we tried.

Using app

10 months

Total reviews

8

Average rating

3.6

5 / 5 Share

April 28, 2022

Love this app!! Segmenting customers is KEY TO SUCCESS!! I love the customer support also, its so nice to correspond with real helpful humans!

Using app

Over 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

April 28, 2022

So far it has been really easy to use and their customer support is responsive and kind and helpful. We particularly enjoy the campaign flows feature, and the automations.

Using app

About 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

April 25, 2022

I needed help with my sms texting strategy and Bre was more then a help she was a life saver . She walked me through everything and was very patient with me.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2022

Just downloaded this app and i was able to chat live with someone immediately. Also had quick help on a few changes i immediately wanted to make. So far im very impressed!!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

April 21, 2022

Super easy to use, amazing and friendly onboarding team and ongoing customer support, intuitive, affordable, excellent all around!

Using app

4 months

Total reviews

4

Average rating

5.0