All reviews

Rating Breakdown

  • 5
    95% (1,137 ratings)
  • 4
    2% (24 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (25 ratings)

Reviews with Text

  • 100% (1,186)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 5, 2022

Awesome support. I worked with John and couldn’t have asked for a better experience. They reached out to me and set me up to succeed.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2022

Love Postscript. The ease of use of their platform and all of the new features they keep adding is amazing. Especially when you compare them to other Apps, I thinks it's the best value. Keep up the good work guys!

Using app

About 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

March 31, 2022

Great customer service experience with Porshai. She answered all my questions and was very patient :)

Using app

12 months

Total reviews

7

Average rating

5.0

5 / 5 Share

March 31, 2022

Installed this app 2 weeks ago and noticed an immediate difference in sales and conversion. Integrates seamlessly with Shopify - I had to do almost nothing to get automations such as back in stock, browse abandonment, etc alerts running. Really intuitive and easy to use. Support is super responsive and helpful. Very excited to see the difference this app makes over the course of the next few months!

Using app

17 days

Total reviews

2

Average rating

3.0

5 / 5 Share

March 31, 2022

Bre was great, was very patient and helped with all of my issues. I really appreciate how she took the time to help !

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2022

Porshai was speedy, super responsive and helpful with both of my questions. Great customer service once again.

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 28, 2022

Great prices and great support. Everything works perfectly, though I hope they fix their forms so that they can collect emails and phone numbers at the same time rather than one after the other. Other than that no complaints and I definitely recommend.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 28, 2022

Really happy with the return on investment from this app & they have great customer service! Thanks so much guys!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 25, 2022

Very Impressive app! The month trial was very fruitful. Came out with a very good understanding of what this service offers and how powerful this app is. Great tool for any business. The people at postscript are extremely helpful and patient. Great App with an amazing team!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 24, 2022

Fairly priced, amazing support, great technology and interface, Not much more you could ask for. Such an awesome company!

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 23, 2022

I am a new user and the forwarding process was not coming to my email folder. It was handled very quickly and professionally

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 22, 2022

Immediately helped me with the issue I had! Really happy with the service provided today and can't wait to use the app further. Porshai helped me :)

Using app

About 22 hours

Total reviews

5

Average rating

5.0

4 / 5 Share

March 22, 2022

Im not computer savvy so navigating this app is a little hard. I do appreciate the tech chat for help.

Using app

15 days

Total reviews

1

Average rating

4.0

5 / 5 Share

March 17, 2022

Great support help and assistance!! I needed assistance and they worked with me until my problem was solved.

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2022

Very helpful and quick. The rep that helped me did a great job and was really friendly. 5 star service!

Store

cadence

Using app

5 months

Total reviews

2

Average rating

3.0

5 / 5 Share

March 16, 2022

Kyler was amazing helping with things I didn't understand being new to the program. It seems a little overwhelming at first, but with the Postscript team available for Chat, It makes it completely doable for anyone.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 16, 2022

i had the best time working with Sandy , She was very knowledgeable and helpful all the way . she went above and beyond for me to make sure i was very satisfied with all my question . she took time out to help me set up campaign and understand how they work . this is the best customer service i ever had with any company . thank you Sandy I WILL WORK WITH YOU AGAIN!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2022

Have had an amazing time working with the team at PostScript, by far one of the best, if not the best, SMS solution out there.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 11, 2022

Thanks Sandy for assisting me today with what was a user error. Two heads are better than one. You guys are always very helpful. Thanks again.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2022

Bre provided excellent customer service. She was prompt and very detail with her response. A customer had an issue with the discount code, she took the time to tested it out and made sure it was working correctly and also ask another one of her colleagues to test it as well. Highly please with the service and app so far.

Using app

22 days

Total reviews

5

Average rating

5.0