All reviews

Rating Breakdown

  • 5
    95% (1,116 ratings)
  • 4
    2% (23 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (28 ratings)

Reviews with Text

  • 100% (1,167)
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5 / 5 Share

April 19, 2022

Great customer service with very quick responses! Step by step guide on helping us resolve the issues we were having! Highly recommend!

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

July 13, 2023

by far my favorite app for my business! SMS marketing has been a game-changer for us. We saw immediate results. Taylor & all other customer support reps have always been SO helpful.

Store

onewith

Using app

About 1 year

Total reviews

26

Average rating

5.0

5 / 5 Share

Aug. 4, 2022

It helped my store's revenue so much and Taylor is so amazing and went above and beyond to assist me.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 14, 2022

I used postscripts chat for the first time and I got Porshai, she was so pleasant and patient with my many questions! she helped me fixed my problems quick and easy. thanks girl

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 12, 2022

Sherrod was kind enough to assist me in getting some answers to several questions I had related to Postscript. I'm now moving in the right direction. Their customer support staff is top tier.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 7, 2022

Customer service is great! They were very knowledgable and helped me with my problems quickly. Would recommend.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 6, 2024

After using Postscript for over 2 years, I can't commend their customer support enough. Recently, I encountered a setback where I lost hours of work due to an accidental error. However, the Postscript team swiftly stepped in and managed to recover everything for me. I truly appreciate their rapid response and dedication to resolving issues promptly. While Postscript excels in customer support, I've noticed some areas for improvement. The user experience occasionally interrupts my workflow, and it would be beneficial if the collected data were seamlessly integrated with Klaviyo to enhance communication strategies. Nevertheless, I remain optimistic that the app will evolve positively over time. Despite these minor setbacks, I'm committed to continuing with Postscript. Their stellar support and potential for growth make them a valuable partner in our marketing efforts.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 5, 2022

Awesome support. I worked with John and couldn’t have asked for a better experience. They reached out to me and set me up to succeed.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2022

Love Postscript. The ease of use of their platform and all of the new features they keep adding is amazing. Especially when you compare them to other Apps, I thinks it's the best value. Keep up the good work guys!

Using app

About 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

March 31, 2022

Great customer service experience with Porshai. She answered all my questions and was very patient :)

Using app

12 months

Total reviews

7

Average rating

5.0

5 / 5 Share

March 31, 2022

Installed this app 2 weeks ago and noticed an immediate difference in sales and conversion. Integrates seamlessly with Shopify - I had to do almost nothing to get automations such as back in stock, browse abandonment, etc alerts running. Really intuitive and easy to use. Support is super responsive and helpful. Very excited to see the difference this app makes over the course of the next few months!

Using app

17 days

Total reviews

2

Average rating

3.0

5 / 5 Share

March 31, 2022

Bre was great, was very patient and helped with all of my issues. I really appreciate how she took the time to help !

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2022

Porshai was speedy, super responsive and helpful with both of my questions. Great customer service once again.

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 28, 2022

Great prices and great support. Everything works perfectly, though I hope they fix their forms so that they can collect emails and phone numbers at the same time rather than one after the other. Other than that no complaints and I definitely recommend.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 28, 2022

Really happy with the return on investment from this app & they have great customer service! Thanks so much guys!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 25, 2022

Very Impressive app! The month trial was very fruitful. Came out with a very good understanding of what this service offers and how powerful this app is. Great tool for any business. The people at postscript are extremely helpful and patient. Great App with an amazing team!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 24, 2022

Fairly priced, amazing support, great technology and interface, Not much more you could ask for. Such an awesome company!

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 23, 2022

I am a new user and the forwarding process was not coming to my email folder. It was handled very quickly and professionally

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 22, 2022

Immediately helped me with the issue I had! Really happy with the service provided today and can't wait to use the app further. Porshai helped me :)

Using app

About 22 hours

Total reviews

5

Average rating

5.0

4 / 5 Share

March 22, 2022

Im not computer savvy so navigating this app is a little hard. I do appreciate the tech chat for help.

Using app

15 days

Total reviews

1

Average rating

4.0