Postscript SMS Marketing for Shopify

Postscript SMS Marketing

Build incremental revenue and scale relationships with SMS
Rating
4.7
Feedback
1,141
Reviews
Chart
#970
Shopify

All reviews

5 / 5 Share
April 12, 2022

Sherrod was kind enough to assist me in getting some answers to several questions I had related to Postscript. I'm now moving in the right direction. Their customer support staff is top tier.

Store Using app Total reviews Average rating
5 / 5 Share
April 7, 2022

Customer service is great! They were very knowledgable and helped me with my problems quickly. Would recommend.

Store Using app Total reviews Average rating
Epiphany LA 7 months 4 4.5
5 / 5 Share
May 6, 2024

After using Postscript for over 2 years, I can't commend their customer support enough. Recently, I encountered a setback where I lost hours of work due to an accidental error. However, the Postscript team swiftly stepped in and managed to recover everything for me. I truly appreciate their rapid response and dedication to resolving issues promptly. While Postscript excels in customer support, I've noticed some areas for improvement. The user experience occasionally interrupts my workflow, and it would be beneficial if the collected data were seamlessly integrated with Klaviyo to enhance communication strategies. Nevertheless, I remain optimistic that the app will evolve positively over time. Despite these minor setbacks, I'm committed to continuing with Postscript. Their stellar support and potential for growth make them a valuable partner in our marketing efforts.

Store Using app Total reviews Average rating
Leaf Shave Over 2 years 4 5.0
5 / 5 Share
April 5, 2022

Awesome support. I worked with John and couldn’t have asked for a better experience. They reached out to me and set me up to succeed.

Store Using app Total reviews Average rating
MorrisonMade Leather About 2 months 1 5.0
5 / 5 Share
April 4, 2022

Love Postscript. The ease of use of their platform and all of the new features they keep adding is amazing. Especially when you compare them to other Apps, I thinks it's the best value. Keep up the good work guys!

Store Using app Total reviews Average rating
Sexy Little Robe About 1 year 11 5.0
5 / 5 Share
March 31, 2022

Great customer service experience with Porshai. She answered all my questions and was very patient :)

Store Using app Total reviews Average rating
Alphabet For Humanity 12 months 7 5.0
5 / 5 Share
March 31, 2022

Great customer service. Had an issue this morning and Sandy Quiett handled it quickly while also making me laugh. Highly recommed.

Store Using app Total reviews Average rating
North Authentic 5 months 5 4.2
5 / 5 Share
March 31, 2022

Installed this app 2 weeks ago and noticed an immediate difference in sales and conversion. Integrates seamlessly with Shopify - I had to do almost nothing to get automations such as back in stock, browse abandonment, etc alerts running. Really intuitive and easy to use. Support is super responsive and helpful. Very excited to see the difference this app makes over the course of the next few months!

Store Using app Total reviews Average rating
3 Kinds Co. 17 days 2 3.0
5 / 5 Share
March 31, 2022

Bre was great, was very patient and helped with all of my issues. I really appreciate how she took the time to help !

Store Using app Total reviews Average rating
5 / 5 Share
March 30, 2022

Porshai was speedy, super responsive and helpful with both of my questions. Great customer service once again.

Store Using app Total reviews Average rating
Chase Design Co. 8 months 3 5.0
5 / 5 Share
March 29, 2022

I'm new to this app but, I'm already in love with it. I had a bit of trouble sending my first campaign and Porshai, gladly stepped in and resolved the issue.

Store Using app Total reviews Average rating
BE U GORGEOUS 2 months 1 5.0
5 / 5 Share
March 28, 2022

Great prices and great support. Everything works perfectly, though I hope they fix their forms so that they can collect emails and phone numbers at the same time rather than one after the other. Other than that no complaints and I definitely recommend.

Store Using app Total reviews Average rating
RAVESUITS 11 months 2 5.0
5 / 5 Share
March 28, 2022

Really happy with the return on investment from this app & they have great customer service! Thanks so much guys!

Store Using app Total reviews Average rating
OleandersBoutique Over 1 year 2 5.0
5 / 5 Share
March 25, 2022

Very Impressive app! The month trial was very fruitful. Came out with a very good understanding of what this service offers and how powerful this app is. Great tool for any business. The people at postscript are extremely helpful and patient. Great App with an amazing team!

Store Using app Total reviews Average rating
Kalustyan's About 2 months 4 5.0
5 / 5 Share
March 24, 2022

Fairly priced, amazing support, great technology and interface, Not much more you could ask for. Such an awesome company!

Store Using app Total reviews Average rating
Ali Weiss Jewelry 4 months 4 5.0
5 / 5 Share
March 23, 2022

I am a new user and the forwarding process was not coming to my email folder. It was handled very quickly and professionally

Store Using app Total reviews Average rating
Biotin Xtreme Hair Care 5 months 2 5.0
5 / 5 Share
March 22, 2022

Immediately helped me with the issue I had! Really happy with the service provided today and can't wait to use the app further. Porshai helped me :)

Store Using app Total reviews Average rating
REBORN CLUB About 22 hours 5 5.0
4 / 5 Share
March 22, 2022

Im not computer savvy so navigating this app is a little hard. I do appreciate the tech chat for help.

Store Using app Total reviews Average rating
5 / 5 Share
March 17, 2022

Great support help and assistance!! I needed assistance and they worked with me until my problem was solved.

Store Using app Total reviews Average rating
Kamchique 16 days 1 5.0
5 / 5 Share
March 17, 2022

Very helpful and quick. The rep that helped me did a great job and was really friendly. 5 star service!

Store Using app Total reviews Average rating
cadence 5 months 4 4.0
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