All reviews

Rating Breakdown

  • 5
    83% (1,205 ratings)
  • 4
    10% (151 ratings)
  • 3
    1% (21 ratings)
  • 2
    1% (20 ratings)
  • 1
    4% (58 ratings)
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4 / 5 Share

Sept. 10, 2024

The issue was resolved and there was good follow up communication.

Using app

3 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 5, 2024

Mithsou was very helpful. I hope you clone a rep like her.

Using app

Over 7 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 3, 2024

Platform is easy to use and very versatile. We had an issue with the email notification, but the support team resolved it very quickly.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2024

While this app may not be the absolute best in its category, it certainly holds its own. I tested 8 similar apps, and for me, this one stands out as the best choice. *Arlyne, the customer service agent, was excellent and provided all the assistance I needed.

Store

HONTRY

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2024

Great experience with their customer support team, ran into some issues with the form placement on my website, however they took care of the situation and showed me how to do it for future reference. Thanks a bunch!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your feedback🤩️ It's always a pleasure to read such nice words reflecting your experience with our support team. You're always welcome to contact us again anytime for any questions, concerns or suggestions!

5 / 5 Share

Aug. 16, 2024

Mithsou was very helpful and answering my question in a quick manner. POWRs customer service is great.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

4 / 5 Share

Aug. 16, 2024

We found it useful initially, but then was no longer working with our platform/site. Customer service with POWR staff however was exceptional and very responsive.

Using app

Over 6 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 16, 2024

Amazing app, does everything I need for my florist business! Great service also :)

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful. Do reach out to us for any suggestions or queries and we'll be more than glad to help.

5 / 5 Share

Aug. 8, 2024

great customer service

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 8, 2024

Easy integration with shopify, and I'm able to customize our form as much as I want. Support was super helpful, Irina got back to me quickly and solved my problem within 24 hours. Definitely makes me more confident using the app knowing support will be there when needed, especially for someone as un-tech savvy as me.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 2, 2024

I do like the app. It is helpful! Thank you!

Using app

22 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 1, 2024

App works great! I am very pleased with the support I received. The response was quick, and the matter was resolved efficiently.

Using app

About 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2024

A special thanks to Richcarde who was so helpful when helping me set up my Pro account with POWR. He was very patient and provided lots of support to ensure it was a seamless task for me. Much appreciated Richcarde!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2024

WOW, incredible customer support. They have an in app chat that you can connect to someone in real life immediately.

Using app

2 days

Total reviews

1

Average rating

5.0

4 / 5 Share

June 27, 2024

Richcarde did solve my problem when Responses stopped being delivered to our Emailadresse. He did understand the problem straight away and fixed it within 1 day. He replied very quickly. Support is very good, but loading time of the embed contact forms in our sites is a bit too slow for us. We still keep the App, because it has the features "Autoresponder" and "Sent notification to Email", but I think he loading time is a downside.

Using app

Over 2 years

Total reviews

2

Average rating

4.5

4 / 5 Share

June 25, 2024

Good tecnical support!

Using app

8 months

Total reviews

1

Average rating

4.0

5 / 5 Share

June 17, 2024

Great service and even better customer care. They made it so easy for me being tech challenged and turned major frustration into a breath of fresh air. Get this app today!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for such nice words and the 5 stars! We really appreciate you being a user and helping to share the word about us🤗️

5 / 5 Share

June 12, 2024

good service

Store

My Store

Using app

2 days

5 / 5 Share

June 13, 2024

Richcarde did solve my problem about not seeing my forms when I logged into Power. But I could access my forms from Shopify. The form builder app does let us create useful forms for our application. It provides a Mailchimp and Google Sheets interface too.

Using app

Over 5 years

Total reviews

1

Average rating

4.0

Developer Reply

Thanks a lot for the feedback, so glad that we were able to assist as expected to help you keep enjoying our app💙️ You can stay assured that we will keep doing our best so you can always have the best experience possible with us!!!

5 / 5 Share

June 5, 2024

Effective and useful, works better than other forms I've tried on our site. clean and straightforward. Support is attentive and competent.

Using app

Over 2 years

Total reviews

10

Average rating

5.0