All reviews

Rating Breakdown

  • 5
    83% (1,189 ratings)
  • 4
    10% (150 ratings)
  • 3
    1% (21 ratings)
  • 2
    1% (20 ratings)
  • 1
    4% (56 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 5, 2024

Effective and useful, works better than other forms I've tried on our site. clean and straightforward. Support is attentive and competent.

Using app

Over 2 years

Total reviews

10

Average rating

5.0

5 / 5 Share

May 31, 2024

Great app and great support

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2024

Great value & great support. Very easy to use interface.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2024

Such great customer service. Shoutout to Richcarde! Not a time wasted.

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 19, 2024

Thank you for sorting out our issue once again-great, fast prompt reply and assistance. Jamilya was very professional.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 16, 2024

Using app

About 6 years

Total reviews

7

Average rating

5.0

5 / 5 Share

May 16, 2024

Working great for years and the tech support is great! Richcarde has helped me solved the integration issue within 2 minutes. Great company and great people to work with.

Store

OMNI12

Using app

About 5 years

Total reviews

1

Average rating

5.0

1 / 5 Share

May 16, 2024

No support help at all. I've literally emailed them over 3 times about a error I'm having with a page. I can't use the page until its fixed. They won't email me back, so I'm going to have to find a different app

Using app

4 months

Total reviews

1

Average rating

1.0

Developer Reply

Hello there, Our deepest apologies for the misunderstanding. Upon checking our records, we noticed that our replies were never delivered to your email address even though we responded to each one of your tickets. We have forwarded your query to our Support Team Lead who wanted to reach out to your personally about this matter, we look forward to hearing from you soon!

5 / 5 Share

May 15, 2024

Great support! Had a strange issue that was quickly resolved!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2024

I've been using the POWR Form Builder app for a few years now, and I must say it has been a game-changer for our website. This app offers a wide range of functionalities that make creating and managing forms an absolute breeze.

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 8, 2024

I've been using this Form Builder since 2016 and it just keeps getting better. They are current with adding new features to constantly improve, and the customer support is quick and helpful, Mithsou was a pleasure to work with and answered all my recent questions. Definitely recommend!

Using app

Almost 8 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback, and glad to know you're loving our apps and enjoyed the experience with our support team! It's customers like you that make our job wonderful💙️

5 / 5 Share

May 6, 2024

very helpful support and I'm happy with the way the form works.

Using app

About 9 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2024

Easy to use, Quick support with quick effective solutions. Very few bugs. Thanks, POWR support team!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

3 / 5 Share

April 30, 2024

Microsoft edge is warning that this website has phishing threats and blocking its contents. Don't know what happened.

Store

Oclean

Using app

2 minutes

Total reviews

1

Average rating

3.0

Developer Reply

Hello there, Our sincere apologies about that. Please rest assured that it's currently showing only in the admin interface, as our apps will still be visible to your visitors on your live site. The issue is occuring only with Microsoft Edge browser, and our engineers are already in talks with Microsoft team to make sure that it'ss fixed asap. If you have any questions in the meantime, feel free to send us an email anytime at [email protected] and we'll get back to you right away!

3 / 5 Share

April 25, 2024

Richarde was very helpful. I am sorry there is an ad on the bottom of the form since I'm on the free plan. But that's not his fault!

Using app

About 2 hours

Total reviews

1

Average rating

3.0

Developer Reply

Hi Mandy, Thanks for your honest feedback, and glad to know that you received all the help expected from our support team! However it's not possible to have the same benefits on the free plan as on the paid plans unfortunately, meaning the POWR watermark will show at the bottom of the app unless you upgrade. For any questions about our different plans and advantages, feel free to reach out to our team again anytime!

4 / 5 Share

April 25, 2024

The app is great for the most part and any issues that arise can be brought to the support team. I have been helped by excellent team members of POWR such as Arlyne and Richcarde M. My only complaint is that I have ran into a few different issues with a larger form, which is expected due to the complexity, and said issues tend to arise without user changes being the root cause. Overall one of the better products on the market (due in part to their excellent support team).

Using app

8 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much for such wonderdul feedback🤩️ It's always a pleasure to read such nice words reflecting your experience with both the app and our support team. It's always a pleasure to assist and make sure you're having the best experience possible with our apps. You're welcome to contact us again anytime for any questions, concerns or suggestions!

5 / 5 Share

April 23, 2024

Quick and responsive support! We were having a problem with one of our forms, and Richcarde got it sorted out in 10 minutes with one email.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2024

Great App and easy to use. I totally recommend it.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2024

Great form builder, customer service is always super helpful, and was great to find an archived form for me so I didn't have to build it again. Thank you!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2024

Excellent customer service, particularly from Ritchcarde M.

Using app

About 2 hours

Total reviews

1

Average rating

5.0