POWR Form Builder‑Contact Form
POWR: Form Builder for Shopify
Rating
4.6
feedback
645
chart
#66
All reviews
Review RSS Feed
July 23, 2025
Loads very slowly. Almost unusable with edge browser. Contacted support several times and no luck fixing
Aug. 21, 2023
The free plan is a complete waste of time. The next tier up offers some functionality - but nothing near what a basic free form plugin would normally offer. So you get funneled upward into an increasingly expensive plan with a very well hidden pathway to cancel. Frustrating and doesn't offer value for money.
Hi there! So sorry to hear about your experience with the app. Kindly contact us directly at [email protected] detailing the e-mail address linked to your POWR account+weblinks with live POWr plugins installed so that we can look into the issues for you and come up with a relevant solution and/or workaround. Thank you very much for your detailed feedback&patience.
Nov. 10, 2022
App is good but disappointed with the support. Emailed several times but no response received even after a week's time. Please improve your customer support.
Hello, thank you for your review. I'm so sorry to hear about the situation. You can definitely reach out to us at [email protected], provide us with your POWR account and we can help you further.
Oct. 27, 2022
This app had some great features, but ultimately didn't help us with variables in merchant billing. Also, most importantly, the loading speed is significantly slow. Are there any ways around this?
Hi there! So sorry this is happening to you. Kindly contact us directly at [email protected] detailing the e-mail address linked to your POWr account+weblinks with live POWr plugins installed so that we can look into the issues for you and come up with a relevant solution and/or workaround. Thank you very much for your detailed feedback&patience.
Sept. 22, 2022
I do NOT like this app I don't like that it is not from my URL and that it requires folks to create an account. People should be able to ask questions seamlessly.
Thank you so much for your feedback and we are very sorry to hear about your experience with our app. We are more than happy to improve our apps to serve you better. Our Form Builder doesn't require visitors to create an account. Please send us an email at [email protected] and we'll be more than glad to help and answer all the questions that you may have. We sincerely apologize for the inconvenience this has caused.
Jan. 23, 2022
I am not yet convinced as i am struggling to get it setup for only 1 specific product as opposed to all my products...it is slowing down my launch plan.
Hi there, Thanks so much for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Your concern has been shared with the POWR team, and have sent a reply to your email regarding your concern. We truly appreciate your patience! Please let us know if you have any other questions or concerns.
Sept. 15, 2020
I am having problems with spacing a basic site design. Form appear to rather hard to control from UI design
May 16, 2019
It's a bit glitchy - I have to refresh the page in order for the options to show up, but all in all i's a fine app - easy to use.
Hi! Thanks for your review! We'd love to solve this for you and make your experience with our app better. So we can proceed, kindly send us an email to [email protected] with the following information: -Email address associated with your POWr account; -Exact website URL where the app is published; -A brief description of the issue you're experiencing. A screenshot or a video capture (if applicable) will be a great help too. Looking forward to your email. Take care! -Rea from POWr Support
May 7, 2019
The email address field on the forms does not validate the format of email addresses (i.e. people can submit without adding .com). Sent two requests to support over a week ago, and have not received a response. Also, the forms do not support RTL (right to left) text. Otherwise, the app is generally easy to use and well developed. The low rating is because they don't reply to support requests.
Hello there, Thanks for trying our app and apologies for the inconvenience. We sent your ticket to our engineering team to take a look and they let us know that an email address can now be valid without a .com or any other extension, please see the wiki article here: https://en.wikipedia.org/wiki/Email_address#Examples Apologies for the delay once again but please feel free to reach out to support if you have any other questions.
Feb. 26, 2019
Its not what it used to be.It has a error bug before you review form. It doesnt show you final. You must publish the review.
Oct. 26, 2017
I understand the need for pricing tiers but if you charge 5$ a month and don't allow me to fix the leading or padding in the paragraph text you make me use that's a problem. I don't know the fix, but it immediately made me uninstall.
Oct. 20, 2017
Free version is great for a simple "contact me form" but Shopify already does this. Was looking for more element options than 5 in free version.
Jan. 12, 2017
Useless eCommerce plugin. The sales price calculation isn't working as it should be in the eCommerce business. The app is adding the sales price to the option price instead of replacing the sales price with the option price. The features are very minimal. Good idea but needs a lot of improvements
March 24, 2025
We used to love this app. I do not know what happened though cause the last two years+ we were billing almost $1,000 a year - We didn't approve this and would like a credit! We primary use a different app. this is crazy
Hi there, Thanks so much for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Your concern has been shared with the POWR team, and have sent a reply to your email regarding your concern. We truly appreciate your patience! Please let us know if you have any other questions or concerns.