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POWR Contact Form Builder
POWR: Easy Contact Form | Form Builder for E-Commerce
Rating
4.7
feedback
1,435
chart
#80
All reviews
Rating Breakdown
Aug. 16, 2024
We found it useful initially, but then was no longer working with our platform/site. Customer service with POWR staff however was exceptional and very responsive.
June 27, 2024
Richcarde did solve my problem when Responses stopped being delivered to our Emailadresse. He did understand the problem straight away and fixed it within 1 day. He replied very quickly. Support is very good, but loading time of the embed contact forms in our sites is a bit too slow for us. We still keep the App, because it has the features "Autoresponder" and "Sent notification to Email", but I think he loading time is a downside.
April 25, 2024
The app is great for the most part and any issues that arise can be brought to the support team. I have been helped by excellent team members of POWR such as Arlyne and Richcarde M. My only complaint is that I have ran into a few different issues with a larger form, which is expected due to the complexity, and said issues tend to arise without user changes being the root cause. Overall one of the better products on the market (due in part to their excellent support team).
Thank you so much for such wonderdul feedback🤩️ It's always a pleasure to read such nice words reflecting your experience with both the app and our support team. It's always a pleasure to assist and make sure you're having the best experience possible with our apps. You're welcome to contact us again anytime for any questions, concerns or suggestions!
Feb. 28, 2024
So far it got the required features and input fields that probably needed.
Nov. 10, 2023
Fast responnse and very knowledeable on the issue I was having using the app. I would recommend the anytime.
Thanks a lot for the review !! Although it would mean so much if you could switch the rating to 5 stars instead, as we always try to aim for perfection. Is there anything we can do on our side to deserve a 5-star instead? Anything it is, please do not hesitate to let us know and you can stay assured that we will do my best to help! Please note that you can edit the rating using the same link below 😊️🙏️
Oct. 16, 2023
I had trouble after creating a new form, it wasn't "plugging-in" to my website. I reached out to support and worked with Richcarde M, who was responsive and timely and was able to resolve my issue. Not the best app experience, but great customer service!
Sept. 5, 2023
This app works ok. The Business Plan is too expensive, but the customer service team helped us find a more affordable plan for my business' needs.
Sept. 1, 2023
The app was good for me.
Thanks a lot for your review! Although it would mean so much if you could switch the rating to 5 stars instead, as we always try to aim for perfection. Is there anything I can do on my side to deserve a 5-star instead? Anything it is, please do not hesitate to let me know and you can stay assured that I will do my best to help! Please note that you can edit the rating using the same link below 😊️🙏️
Aug. 30, 2023
I use this app for Contact Us Form. Apparently there are many things I can do with it, but I don't find it user friendly or intuitive. However the service I received from Mithsou was very good as he found a problem and fixed it. Thank you!
July 19, 2023
Great customer support. We had an issue on our website and their team resolved it in just a couple hours.
Thanks a lot for your review! Although it would mean so much if you could switch the rating to 5 stars instead, as we always try to aim for perfection. Is there anything I can do on my side to deserve a 5-star instead? Anything it is, please do not hesitate to let me know and you can stay assured that I will do my best to help! Please note that you can edit the rating using the same link below😊️🙏️
June 16, 2023
If you have any issues with the app, just reach out to their support team. They respond quick and fix any issue quickly.
Thanks for spreading the word about our support team! If there's anything we can do for even a better experience worthy of 5 stars, please don't hesitate to let us know.
May 23, 2023
a bit confusing and my form was saved incorrectly (asked for help and they confirmed it) but besides that seems okay il try learning how to use it a bit more and see how i like it with time
Thanks a lot for the feedback, and super glad we were able to assist as expected💙️
March 16, 2023
This app is really easy to use and they have WONDERFUL support! Richcarde has been super helpful on their support team! Two issues I have are: 1) I wish there was a bit more customization available, and I wish the form loaded faster on our website (it's always the last element to load on the page).
Hello there! Please note that your satisfaction is, and will always remain our priority over anything else. You can stay assured that our engineers are already working on this matter in order to push a fix asap for a better navigation experience on your end. Thanks a lot for your patience with us🙏️
Sept. 12, 2022
Useful so far, videos online have been helpful. Their FAQ's responded to many of our questions and their website has all of the infromation you need.
Thank you so much for your review! It's always nice to hear of your experience with us, as it pushes us to do even more for your continued satisfaction. If you have any questions, please feel free to reach out anytime as we'd love to hear from you :)
May 26, 2022
Se puede hacer buenos formularios. No se me ha complicado la posición de los campos y los títulos de ellos
¡Gracias por la gran crítica! 😍 ¿Algo que podamos hacer para obtener 5 estrellas de usted? ¡Nos encantaría escuchar sus comentarios!
April 12, 2022
The app is pretty amazing, but I hope that in the future it would give much more options to its free version.
Thanks for your valuable feedback. Our product team will take a look into it and probably will include it in our roadmap. We are more than happy to improve our apps to serve you better.
March 22, 2022
J'en suis très contente. J'utilise seulement la partie gratuite car je n'ai pas les moyens de mettre de l'argent mais elle est bien. Seul bémol je ne sais pas comment recevoir les notifications lorsqu'on m'envoie un message via le formulaire de contact.
Jan. 6, 2022
I purchased the pro version out of necessary as my previous contact app I was using stopped working several times and I needed something fast. It is an easy to use app with basic features for creating and installing forms on a website. Nothing fancy... The plus to this app is it's easy to use and installs the script where ever you want it on any pages you create. It has basic design elements. The downside is that for the cost... it is too basic. I would like to have more options for designing forms and adding elements that are not available in this app but are available in others. Overall I am happy so far as it does what it says will. I would give 5 stars except I feel it is over priced for what it does.
Hi there, Thank you for your feedback. Rest assured that all of these are being forwarded to our engineers as they continuously update our plugins and hopefully, such features could be added soon. Kindly contact us directly at [email protected] detailing the e-mail address linked to your POWR account+weblinks with live POWR plugins installed so that we can look into the issues for you and come up with a relevant solution and/or workaround. Thank you very much for your detailed feedback&patience.
Oct. 25, 2021
I used this App to set up a question form. Super helpful Go to zetuafrica.org to signup for our Kickstarter launch via the form.
Hi there! Thank you for taking the time to leave us a review. Please let us know what we can do to earn that last star! Our team have sent a n email to you regarding your concern. We truly appreciate your patience! Please let us know if you have any other questions or concerns.