All reviews

Rating Breakdown

  • 5
    83% (1,205 ratings)
  • 4
    10% (151 ratings)
  • 3
    1% (21 ratings)
  • 2
    1% (20 ratings)
  • 1
    4% (58 ratings)
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4 / 5 Share

Dec. 11, 2024

Store

ALONUKO

Using app

Over 2 years

Total reviews

2

Average rating

4.5

4 / 5 Share

Sept. 10, 2024

The issue was resolved and there was good follow up communication.

Using app

3 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Aug. 16, 2024

We found it useful initially, but then was no longer working with our platform/site. Customer service with POWR staff however was exceptional and very responsive.

Using app

Over 6 years

Total reviews

1

Average rating

4.0

4 / 5 Share

June 27, 2024

Richcarde did solve my problem when Responses stopped being delivered to our Emailadresse. He did understand the problem straight away and fixed it within 1 day. He replied very quickly. Support is very good, but loading time of the embed contact forms in our sites is a bit too slow for us. We still keep the App, because it has the features "Autoresponder" and "Sent notification to Email", but I think he loading time is a downside.

Using app

Over 2 years

Total reviews

2

Average rating

4.5

4 / 5 Share

June 25, 2024

Good tecnical support!

Using app

8 months

Total reviews

1

Average rating

4.0

4 / 5 Share

April 25, 2024

The app is great for the most part and any issues that arise can be brought to the support team. I have been helped by excellent team members of POWR such as Arlyne and Richcarde M. My only complaint is that I have ran into a few different issues with a larger form, which is expected due to the complexity, and said issues tend to arise without user changes being the root cause. Overall one of the better products on the market (due in part to their excellent support team).

Using app

8 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for such wonderdul feedback🤩️ It's always a pleasure to read such nice words reflecting your experience with both the app and our support team. It's always a pleasure to assist and make sure you're having the best experience possible with our apps. You're welcome to contact us again anytime for any questions, concerns or suggestions!

4 / 5 Share

Feb. 28, 2024

So far it got the required features and input fields that probably needed.

Using app

6 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 10, 2023

Fast responnse and very knowledeable on the issue I was having using the app. I would recommend the anytime.

Using app

Over 8 years

Total reviews

2

Average rating

4.5

Developer Reply

Thanks a lot for the review​ !! Although it would mean so much if you could switch the rating to 5 stars instead, as we always try to aim for perfection. Is there anything we can do on our side to deserve a 5-star instead? Anything it is, please do not hesitate to let us know and you can stay assured that we will do my best to help! Please note that you can edit the rating using the same link below 😊️🙏️

4 / 5 Share

Oct. 16, 2023

I had trouble after creating a new form, it wasn't "plugging-in" to my website. I reached out to support and worked with Richcarde M, who was responsive and timely and was able to resolve my issue. Not the best app experience, but great customer service!

Using app

7 months

Total reviews

3

Average rating

4.7

4 / 5 Share

Sept. 5, 2023

This app works ok. The Business Plan is too expensive, but the customer service team helped us find a more affordable plan for my business' needs.

Store

ace&jig

Using app

Almost 5 years

Total reviews

2

Average rating

4.0

4 / 5 Share

Sept. 1, 2023

The app was good for me.

Using app

Almost 3 years

Total reviews

1

Average rating

4.0

Developer Reply

Thanks a lot for your review! Although it would mean so much if you could switch the rating to 5 stars instead, as we always try to aim for perfection. Is there anything I can do on my side to deserve a 5-star instead? Anything it is, please do not hesitate to let me know and you can stay assured that I will do my best to help! Please note that you can edit the rating using the same link below 😊️🙏️

4 / 5 Share

Aug. 30, 2023

I use this app for Contact Us Form. Apparently there are many things I can do with it, but I don't find it user friendly or intuitive. However the service I received from Mithsou was very good as he found a problem and fixed it. Thank you!

Using app

11 months

Total reviews

6

Average rating

4.5

4 / 5 Share

July 19, 2023

Great customer support. We had an issue on our website and their team resolved it in just a couple hours.

Using app

Over 3 years

Total reviews

1

Average rating

4.0

Developer Reply

Thanks a lot for your review! Although it would mean so much if you could switch the rating to 5 stars instead, as we always try to aim for perfection. Is there anything I can do on my side to deserve a 5-star instead? Anything it is, please do not hesitate to let me know and you can stay assured that I will do my best to help! Please note that you can edit the rating using the same link below😊️🙏️

4 / 5 Share

June 16, 2023

If you have any issues with the app, just reach out to their support team. They respond quick and fix any issue quickly.

Using app

Over 6 years

Total reviews

2

Average rating

4.5

Developer Reply

Thanks for spreading the word about our support team! If there's anything we can do for even a better experience worthy of 5 stars, please don't hesitate to let us know.

4 / 5 Share

May 23, 2023

a bit confusing and my form was saved incorrectly (asked for help and they confirmed it) but besides that seems okay il try learning how to use it a bit more and see how i like it with time

Using app

15 days

Total reviews

1

Average rating

4.0

Developer Reply

Thanks a lot for the feedback, and super glad we were able to assist as expected💙️

4 / 5 Share

March 16, 2023

This app is really easy to use and they have WONDERFUL support! Richcarde has been super helpful on their support team! Two issues I have are: 1) I wish there was a bit more customization available, and I wish the form loaded faster on our website (it's always the last element to load on the page).

Using app

6 months

Total reviews

3

Average rating

4.7

Developer Reply

Hello there! Please note that your satisfaction is, and will always remain our priority over anything else. You can stay assured that our engineers are already working on this matter in order to push a fix asap for a better navigation experience on your end. Thanks a lot for your patience with us🙏️

4 / 5 Share

Sept. 12, 2022

Useful so far, videos online have been helpful. Their FAQ's responded to many of our questions and their website has all of the infromation you need.

Using app

21 minutes

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for your review! It's always nice to hear of your experience with us, as it pushes us to do even more for your continued satisfaction. If you have any questions, please feel free to reach out anytime as we'd love to hear from you :)

4 / 5 Share

May 26, 2022

Se puede hacer buenos formularios. No se me ha complicado la posición de los campos y los títulos de ellos

Using app

1 day

Total reviews

1

Average rating

4.0

Developer Reply

¡Gracias por la gran crítica! 😍 ¿Algo que podamos hacer para obtener 5 estrellas de usted? ¡Nos encantaría escuchar sus comentarios!

4 / 5 Share

April 12, 2022

The app is pretty amazing, but I hope that in the future it would give much more options to its free version.

Using app

5 days

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for your valuable feedback. Our product team will take a look into it and probably will include it in our roadmap. We are more than happy to improve our apps to serve you better.

4 / 5 Share

March 22, 2022

J'en suis très contente. J'utilise seulement la partie gratuite car je n'ai pas les moyens de mettre de l'argent mais elle est bien. Seul bémol je ne sais pas comment recevoir les notifications lorsqu'on m'envoie un message via le formulaire de contact.

Using app

About 1 month

Total reviews

1

Average rating

4.0