POWR Form Builder‑Contact Form

April 2, 2019

OVER CHARGING ISSUE! BE AWARE!! I installed this app on 3 stores, and after the trial period, I went ahead and upgraded the plan in one of the stores. Instead, they charged me the upgrade in 2 stores out of the 3. When contacted the customer service after 2 min it happened to tell them about the issue, they said they can't return the money they took with no permission, and they can only cancel future payments. Since then a week past no reply

March 29, 2019

This is the worst app I've used on shopify as I had to recreate my form three times because it kept getting stuck for any changes to publish. You make a change and it doesn't take, you make another change and it stops working altogether. You try to delete it and it just spins in a circle. How it has so many reviews in the positive... #FakeNew Deleting it right now!

March 16, 2019

Please i don't understand why it doesn't send no email at all ! I made many test no email for me no confirmation email for customer. I tried to change my email no confirmation mail. IS THAT JUST DECORATION ? Please HELP !

March 15, 2019

On a paid subscription and form builder hasn´t loaded for at least 24 hours. In general, it also loads very slow.

Feb. 13, 2019

It's not free! after you spend hours building the forms you notice a pricing at the top and then you find out that it's only free for 25 submissions and for basic capabilities only. Then you delete the app but you find out that you also have to remove your account from another website somewhere hidden in the settings of that website. By this time you would have wasted many hours and been charged at least once for nothing. So just don't.

Nov. 16, 2018

I had trouble receiving emails. I do not recommend it if you start a store with a lot of traffic. This plugin could crash at any moment.

Nov. 14, 2018

It is not working right. I used the email form in Form builder. not working correctly and not sending the collections forward.

Oct. 18, 2017

All my forms on all my websites are down. This is crazy. I could get over never getting the emails and going into the app to see entries, but this???? Someone better contact me ASAP or refund me.

Sept. 8, 2017

I do not recommend the upgraded version of this app. I spent way to much time (overall about 90 minutes) trying to initiate the paid Premium version of this app, only to find out (through Shopify Plus) that their programming was faulty and was causing the array of frustrating issues I experienced every time I attempted to purchase an upgraded version. Additionally, with each failed payment, I received a email notification stating that I had successfully paid for the app - which was wrong. I contacted their customer support and was told multiple times that the issues I was experiencing were my own or Shopify's fault. So far, since they were notified by Shopify Plus app team that their app's issues, they have not contacted me to follow-up. I highly suggest that you DO NOT WASTE YOUR TIME with any paid version of this app and find another app to handle your form needs, which is what we are doing.

Feb. 28, 2017

Cannot access to forms any more. Trying to reset password. Again no email within "a few minutes" So frustrating

Nov. 15, 2016

Very sad we needed an app to supply forms for each product on our page with 300 plus pages on our site this app when it works is fine but trying to change anything is hopeless it jambs with the frozen Death Screen for ages when you are trying to edit multiple forms I cannot recommend it sorry nice guys but not up to it typically it will not accept a zero rating review so I am reluctantly adding a single star

March 31, 2015

Actually, if I could get a fraction of a Star, I would. The I-Frame design is not stable, the POW servers are slow, and worse, the customer service was not good for me (waiting three weeks now for someone to look into my store?!?!). To date, our forms are the only aspect of our website that yield us negative reviews from our customers. In the words of my last customer (received this today) from a review source other than our broken POW forms....."I recently had extensive treatments for skin cancers on head, face, neck and ears. I have been told to wear a sunscreen for years, but never found one I liked. The dermatologist suggested Blue Lizard products. Since I had never heard of them, I used your website to send a question before I purchased any. I have not received a reply and wonder if the products are no better than the customer service." Lost customers, lost reputation, lost revenue….I just got POWed! Having worked in many restaurants (many moons ago), I understand how hurtful it can be to get a crappy tip or a bad Yelp review...it often feels unfair given how hard work the average person never sees (it often is unfair). But then again, sometimes it's exactly what someone needs to get their business up to snuff and get it together. I am having all of my form professionally reworked. The moment they are done, I will be deleting all POWr short codes from my site. Oh here's another review on my Yotpo site (Yotpo - a FANTASTIC, very professional app)..... Yotpo Review from 03/28/15, from Frederick M... "...I sent an online inquiry via the web regarding the address where my order was going. The emails truncated one line of the address and made it appear that it might not be using the full address. In the end it was shipped to the complete address. Unfortunately no one responded to my online inquiry. Thank you. I do think anyone who buys will be happy with the product." That review is now on my Facebook too. In fact, the only 4-star reviews I have on Yotpo are due to my customer’s experience with POWr forms. The developer informed me almost a month ago that they would like to know how it was that we created a POWr form in a pop-up dialog box and that it was intended to on be a form on a page....said he would look into it and get back to me (three weeks ago)...still waiting. Done waiting because this code is affecting my business. Good luck to you POWr. Good luck to those shops that use this app. I hate being negative...."nothing good to say, just don't say anything at all.” I have no time for toys, and no money to waste on reworking code and LOST customers. Jonathan Clemmer Blue Lizard Australian Sunscreen http://bluelizard.net