All reviews

Rating Breakdown

  • 5
    83% (537 ratings)
  • 4
    8% (54 ratings)
  • 3
    2% (11 ratings)
  • 2
    2% (13 ratings)
  • 1
    5% (32 ratings)

Reviews with Text

  • 98% (631)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 6, 2023

Very prompt service and actually the self help info I was sent I was able to resolve, but support still reached out to make sure everything was taken care of.

Store

Newair

Using app

Over 4 years

Total reviews

5

Average rating

5.0

Developer Reply

Hi there, We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful. Do reach out to us for any suggestions or queries and we'll be more than glad to help.

5 / 5 Share

Oct. 2, 2023

This team was fantastic. We needed some help, and they answered our questions right away. AND they followed up to make sure we had it working correctly.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. It's customers like you that make our job wonderful. Do reach out to us for any suggestions or queries and we'll be more than glad to help.

5 / 5 Share

Oct. 2, 2023

Extremely well thought out and intuitive app. All templates are super customizable. Integrates perfectly with MailChimp for Newsletter Management. I also use it for a Contact From and a Sample Request Interest Form. Works great for all of the above! I recently had an issue with a very old form I had created that I couldn't solve myself. Timur debugged it and spent time explaining what happened, recreated it, and walked me through resyncing to MailChimp. Amazing support. Thank you!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're delighted to know that you're enjoying your experience with both our app and support team. Please don't hesitate to contact us again anytime at [email protected] or via our in-app chat, we'd be more than happy to hear back from you😊️

5 / 5 Share

Sept. 18, 2023

Thanks Arlyne. This app is very easy to use and helpful a lot.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We're very glad to know you've had such a great experience with us!!! Thank you so much for your review💙️💙️

5 / 5 Share

Sept. 14, 2023

very helpful. Good customer service.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 12, 2023

Richcarde has been an amazing help. His communication was very prompt and he resolved my issues very quickly. An outstanding support agent.

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2023

I have enjoyed my experience with POWR. They were extremely responsive and the product works nicely!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 8, 2023

This app is my go to and it works very well for my store. I receive and have received many of my clients through the forms I've created with this app so I cannot live without it!! I've never had problems with it until recently but it was fixed IMMEDIATLY!! By Richcarde he honestly saved my day and forms because they were mysterious deleted. He brought them back with no problems and provided stellar customer service. If you have a client based sector within your business then this is the app for you!! My forms with this app has made my client based part of my business run smoothly for going on 3 years and I'm super thankful for it. It's so much you can do with this app!!

Store

So Toi

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're delighted to know that you're enjoying your experience with both our app and support team. Please don't hesitate to contact us again anytime at [email protected] or via our in-app chat, we'd be more than happy to hear back from you😊️

5 / 5 Share

Aug. 29, 2023

One thing we can say about POWR is that they care about their clients and the users experience using the POWR products. We had some issues with our POWR Contact Form and with the help of Richcarde and team they were able to solve it to get our store back up and running! Exceptional service! 5/5!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review. Please allow me to explain why you may be noticing a small delay in seeing your POWR app show up on your site. A script is required to load our apps, and the script will load in the order that it appears in relation to other scripts on your website. In other words, it is not that the POWR app itself is loading slowly, but rather, it is waiting on other scripts to finish loading before rendering on your site. While we cannot control the loading speed in your Website, POWR's product development team is constantly striving to make the user experience optimal for our products, and we definitely take into account the loading speeds of our standalone apps. As our team continues to grow, we are actively working to make POWR apps faster for our users like you.

5 / 5 Share

Aug. 21, 2023

I'm still a small business and I don't get as many messages yet, so this app is great if you're just starting out. You can upgrade once your business picks up! Super easy to use and support is fast in responding to your emails.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2023

Easy to understand and implement. Lots of great features that make your Shopify website work even better.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 15, 2023

POWR Contact Form Builder makes it easy to design custom shareable forms. Premium service and support. Works for all my business needs!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2023

Very easy to use and the customer service is amazing on chat! They helped me figure out where my account was located when I lost access to it.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 7, 2023

Very Responsive, polite and solved my problem. :-) thank you so much for helping me through this problem

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your comments, very happy to have been able to assist you as expected! Please feel free to reach out again anytime at [email protected] or via our chat channel, and we'll always get back to your right away🙂️

5 / 5 Share

Aug. 3, 2023

Their form builder is easy to use and customizable. One of my forms wasn't working. I had an issue with attaching the code to my site. Reached out to support and they helped resolve this immediately.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 2, 2023

Very helpful for creating forms. The templates are well-designed and there are plenty of options for anything you need. They also have great support!

Using app

Over 6 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback, and glad to know you're loving the journey with us😁️😃️ It's customers like you that make our job wonderful!!!

5 / 5 Share

Aug. 1, 2023

App works great and support was quick, professional and solved the issue right away! Would highly recommend!

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for the recommendation and spreading the word about POWR😊️

5 / 5 Share

July 20, 2023

Had an issue with the form plugin appearing on our Shopify site and couldn't resolve the issue from various FAQs and online troubleshooting, so contacted POWR support and received a message and the resolution within 1 business day. Needed a fast turnaround and got one - excellent app and support. Special thanks to Jamilya for the help.

Store

Kielder

Using app

Almost 8 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2024

Amazing support team! We've been using POWR apps for over 4 years now and love it. We recently published a custom application for our website through the integration with the POWR apps and worked against a tight deadline. Irina and the engineering team responded daily to our needs, updated scripts and published our theme, resulting in no downtime. Highly recommend!

Using app

Over 4 years

Total reviews

1

Average rating

4.0

Developer Reply

Thanks a lot for your review! Although it would mean so much if you could switch the rating to 5 stars instead, as we always try to aim for perfection. Is there anything I can do on my side to deserve a 5-star instead? Anything it is, please do not hesitate to let me know and you can stay assured that I will do my best to help! Please note that you can edit the rating using the same link below😊️🙏️

5 / 5 Share

July 19, 2023

Works well, easy to use, good look, customer service seems attentive. Had issues here and there, but always resolved.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a lot for the review, and happy that we were able to assist as expected💙️ Rest assured, we will keep doing our best so you can always have the best possible experience with us!!!