All reviews

Rating Breakdown

  • 5
    76% (287 ratings)
  • 4
    10% (38 ratings)
  • 3
    2% (7 ratings)
  • 2
    2% (7 ratings)
  • 1
    10% (37 ratings)

Reviews with Text

  • 94% (354)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 6, 2023

Easy to use, with lots of customisable features and a neat data output directly to a chosen email address. Excellent customer service, including swift problem-solving and developer-side solutions and edits.

Using app

About 2 months

Total reviews

4

Average rating

4.8

Developer Reply

Thank you so much for your feedback🤩️ It's always a pleasure to read such nice words reflecting your experience with us. You're always welcome to contact us again anytime for any questions, concerns or suggestions!

5 / 5 Share

Oct. 30, 2023

I had used this app before on Shopify, I wanted to use it again & I found it more confusing. I had to contact support & within minutes help was online. The problem I had was sorted asap as I had wasted over 90mins trying to sort. Thanks a lot for helping Much appreciated Edel

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks a lot for the 5 stars💙️🤩️💙️

5 / 5 Share

June 19, 2023

This app is really helpful to inform our clients about our upcoming holday breaks. I had some trouble figuring out the 'pause' option, but I got help quickly through the chat option.

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks a lot for the 5 stars! We really appreciate you being a customer and helping to share the word about us🤗️

5 / 5 Share

June 19, 2023

Richard was great! He really helped with the requirements i had to resolve the query’s i needed. Thanks!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! It was a pleasure assisting you today😁️

5 / 5 Share

June 12, 2023

POWR is an incredible app designed to help sales with popup features. Moreover, online assistance offers helpful support at any time. Good works,,, LIKE IT!!!!

Using app

18 days

Total reviews

5

Average rating

4.6

Developer Reply

Thank you so much for your feedback🤩️ It's always a pleasure to read such nice words reflecting your experience with us. You're always welcome to contact us again anytime for any questions, concerns or suggestions!

5 / 5 Share

June 7, 2023

I tried many pop-up apps, but POWR honestly has everything I need. Their customer service is excellent. I'm writing this review after I've used the app for a while, and really happy with what it offers.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for such wonderful feedback😃️ It's customers like you that make our 24/7 efforts really worth it!!!

5 / 5 Share

May 25, 2023

Richcarde, Help me a lot. He dived in and sorted everything out, which was great. Not being an IT person he was good and very patient.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a review Emma! It was a pleasure assisting you today😊️

5 / 5 Share

May 23, 2023

Richarde M. was extremely helpful when I was having trouble with the app!,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks a lot for the feedback, and super glad we were able to assist as expected💙️

5 / 5 Share

May 17, 2023

Un service d'assistance très réactif et agréable, des réponses précises sur les problématiques que je rencontrais et expliquées via une vidéo personnalisée. Encore un grand merci pour l'aide apportée, c'était parfait!

Store

Ekrin

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Merci beaucoup de votre avis Ekrin! C'est un plaisir de savoir que votre expérience avec nous a été parfaite jusque là, et vous avez notre parole que nous nous assurerons que cela continue ainsi🙂️

5 / 5 Share

May 15, 2023

POWR Popup works great for our business, and provides quick and efficient customer support. Instantly increased email sign ups for our marketing list.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the feedback, and glad you're loving our apps😊️

5 / 5 Share

May 11, 2023

I'm really happy with the POWR popup app and their customer support is excellent! I had some confusion about the subscription level needed for a feature I wanted and Richcarde sorted it out for me. He gave me instructions on how to get a credit from Shopify and extended a discount to help me afford the right plan. Thanks so much for the phenomenal customer service Richcarde!

Using app

15 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for such wonderful feedback😃️ It's customers like you that make our 24/7 efforts really worth it!!!

5 / 5 Share

May 10, 2023

Easy to use and they were super helpful when I asked a question. Would recommend if you're looking for a great and flexible pop-up. :)

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Thanks a lot for the feedback Amanda, and super glad we were able to assist as expected💙️ You can stay assured that we will keep doing our best so you can always have the best experience possible with us!!!

5 / 5 Share

March 29, 2023

The plugin is awesome, does exactly what I need it to. Also the customer service was great via live chat - Richarde M. helped me and was super helpful.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the 5 stars🤩️🤩️

5 / 5 Share

March 24, 2023

I've used the app in both free and paid/subscription models. I needed the added features that weren't available in the free one. I like that the app is straightforward to use and the paid plan doesn't lock you in. I've recently had an issue with billing, but it was quickly resolved by Powr support through Shopify. Thanks, Gaukhar for your assistance.

Using app

Over 4 years

Total reviews

5

Average rating

4.2

Developer Reply

We're very happy to know you've had a good experience us! Thank you so much for your review 💙️

5 / 5 Share

March 23, 2023

Very pleased ! Support chat was very prompt and helpful. Thannk you so much !!

Using app

1 day

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the feedback🤩️ It's always a pleasure to read such nice words reflecting your experience with us!!!

5 / 5 Share

March 21, 2023

Awesome Company to work with! Especially Richcarde M. He is always willing to go the extra mile to get what I need completed. App always works perfectly, if you are not 100% sure you did it right just hit up Richcarde!

Using app

5 months

Total reviews

18

Average rating

5.0

Developer Reply

Haha thank you for the feedback😁️😅️ That's really considerate of you, and we are super happy to hear your experience with our support team has been so satisfying!!

5 / 5 Share

March 21, 2023

The app is great and has definitely helped us get a lot more email subscriptions. The customer service is amazing as well. I had some questions and Richcarde M. assisted me with an updated pop up.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks a lot for taking the time to leave us a review! It was a pleasure assisting you today😇

5 / 5 Share

March 15, 2023

Very quick response, sorted my problem straight away and kept the email thread open incase I needed further assistance. Very helpful, thank you very much….

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

We're super glad to know you've had such a great experience us!!! Thank you sooo much for your review💙️💙️

5 / 5 Share

March 14, 2023

I can only recommend powr. I was helped very quickly and competently. Nice contact, everything super!

Using app

About 13 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your feedback🤩️ It's always a pleasure to read such nice words reflecting your experience with us. You're always welcome to contact us again anytime for any questions, concerns or suggestions!

5 / 5 Share

March 10, 2023

Friendly and qualified staff, very attentive to customer care. I contacted the assistance via chat for a billing problem. The operator Richarde promptly replied and, besides solving my problem, he also made me an ad hoc commercial offer, one of those that cannot be refused ;)

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you sooo much for taking the time to leave this kind review — we really appreciate it and are super happy to hear your experience with our support team has been so satisfying😉️