All reviews

Rating Breakdown

  • 5
    76% (287 ratings)
  • 4
    10% (38 ratings)
  • 3
    2% (7 ratings)
  • 2
    2% (7 ratings)
  • 1
    10% (37 ratings)

Reviews with Text

  • 94% (354)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 2, 2023

Richcarde was super helpful at answering my questions. I love that they have a chat feature! So helpful!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2023

Richcarde was super quick and responsive great service and LOVE The app so much and very easy to use especially for a newcomer to ecom like myself

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your feedback, it was wonderful assisting you today😃️ and super glad I was able to help! Feel free to reach out again anytime at [email protected] or via our in-app chat and we'll get back to you right away as usual.

5 / 5 Share

Feb. 27, 2023

The app is well designed and has worked flawlessly since we installed it over a year ago. Support is efficient, quick and knowledgeable. This app is 100% solid in every aspect!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you Barreletics, glad you're loving our apps😊️ It's customers like you that make our job wonderful!!

5 / 5 Share

Feb. 27, 2023

A great app! Best of all! I recommend for all Shopify users! All Shopify users!!! Thanks by attention!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a lot for your feedback and recommendation🤩️🤩️!!!

5 / 5 Share

Feb. 27, 2023

Was having trouble with the pop-up showing on my website, but they were quick in responding and solved the problem :)

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We're super glad to know you've had such a great experience us!!! Thank you so much for your review💙️💙️

5 / 5 Share

Feb. 21, 2023

Quick customer service, Richcarde M. easily resolved my query. Highly recommend this service for easy to build pop ups and great service.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your feedback😃️ It was wonderful assisting you today, and super glad I was able to help! Feel free to reach out again anytime at [email protected] or via our in-app chat and we'll get back to you right away as usual.

5 / 5 Share

Feb. 20, 2023

Richcarde was very pleasant and helpful. Explained clearly where I was able to understand . Also, very thorough.

Using app

About 15 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a review! It was a pleasure assisting you today😇

5 / 5 Share

Feb. 15, 2023

Richarde was very helpful. He made it much easier for me to get the popup set up and published on my website. He was great! It is too soon to rate the apps I just published today. I will see how it works out. The 5 star rating at this time is for the assistance I received from Richarde. Thank you!

Using app

About 6 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your feedback, and glad to know that you're enjoying your experience with both the app and our support team! If you ever have any questions, concerns or suggestions, please feel free to contact us again anytime at [email protected], we'd love to hear from you again :)

5 / 5 Share

Feb. 3, 2023

The app is working well! but the thing that impressed me is their amazing customer service! Thank you!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2023

Customer service is really helpful One of the most important that I am looking for is great customer service. Richcarde M was the one who responded, and He is very helpful and knowledgeable. I am thankful and grateful.

Using app

About 18 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review! It was a pleasure assisting you today😇

5 / 5 Share

July 26, 2024

Good app and great support! I needed help and Mithsou was very helpful and responded very quickly. Some elements are confusing and need some explanation but the app does what it's supposed to and is priced right.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 24, 2023

Thanks for your help Richcarde! You were very helpful getting my pop up for my site up and running! It is up and going.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your feedback, and glad to know that you're enjoying your experience with both the app and our support team! If you ever have any questions, concerns or suggestions, please feel free to contact us again anytime at [email protected] as we'd love to hear from you again :)

5 / 5 Share

March 13, 2024

UPDATE 13.3.24: This is to express my complaints. I no longer need the app, decided to cancel my annual subscription, uninstalled it and asked for a refund as i cancelled the first couple of days of the annual renewal. I keep receiving emails from the developers, asking why i left etc. in which i have replied that i just do not need the app and i want to cancel and receive a refund, simple as that. It has been nearly a week that i still havent received my refund. I used this app to create effective pop up banners, mostly for getting emails from visitors and communicate offers/discounts. Simple set up, many options available to customise the banners, quick and kind support, value for money, would recommend :)

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Our sincere apologies for the misunderstanding. It looks like you received an automatic email about your cancelled subscription at the moment of your current ticket with one of our agents. Please rest assured that it was never our intention to confuse you in the process. Your subscription has been cancelled + refunded as requested, and an email was sent by the support team already to inform you. Your satisfaction will always remain our priority over anything else. Please feel free to reach out to us again anytime in case you install the app again, as we would love to hear from you :)

5 / 5 Share

Nov. 11, 2022

I was trying to fix my popup window for forever with no luck. I contacted POWR and within 30 minutes, Richcarde immediately fixed the problem for me! Such great customer service and response time! Thank you!

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your review! We always love to hear that you're enjoying your experience the best way possible with both our features and support team, that's highly appreciated. We will always be there for you anytime :)

5 / 5 Share

Oct. 28, 2022

I ran into an issue as i was trying to install a pop up and contacted the app's customer support and they solved my issue right away. they are very responsive, and knowledgeable. a great experience so far, plus the graphics look very good!

Using app

8 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your feedback, it's always a pleasure to know that you're enjoying your experience with both our app and our support! We'll always be there for you anytime and whenever you need :)

5 / 5 Share

Oct. 4, 2022

I used this app to help fix my popup and sidebar popup. The help available is outstanding. I would definitely recommend it.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you sooo much for your feedback!! Glad to know that you're enjoying your experience with us so far. If you have any questions, concerns or suggestions, please feel free to reach out anytime at [email protected] as we'd love to hear from you :)

5 / 5 Share

Sept. 20, 2022

We're 100% happy with how this app is working on our store! The support team is impeccable and prompt! We reached out to the team twice and our issues were resolved promptly. Thank you!!!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 14, 2022

挺好的,就是展示不出来,我要崩溃了,我在试试看吧111111111111111111111111111111111111111111111111111111111111111111111111111111111

Store

UOOYAA

Using app

26 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 7, 2022

I hope that this app can help to get more leads and sales. Just installed, yet to see results. Easy to install. It is free and the template looks cute

Store

BEAUT.

Using app

About 5 years

Total reviews

7

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your feedback. If you have any questions, please do not hesitate to reach out anytime at [email protected] as we'd love to hear from you :)

5 / 5 Share

Aug. 24, 2022

Easy to use (drag and drop, style and editable form fields), covers everything we require and fast-friendly support when needed.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review! We will share this with team to let them know to keep up the amazing work.