All reviews

Rating Breakdown

  • 5
    77% (308 ratings)
  • 4
    10% (39 ratings)
  • 3
    2% (9 ratings)
  • 2
    2% (7 ratings)
  • 1
    10% (39 ratings)

Reviews with Text

  • 90% (360)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 13, 2023

Super fast and responsive customer support. Resolved an issue I was having within minutes. Using this app has helped me average 150-200 new contacts per month!

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks a lot for the 5 stars! We really appreciate you being a customer and helping to share the word about us🤗️

5 / 5 Share

Oct. 13, 2023

Great app for quick and easy popups. Have used it for a few years now, had a small issue recently but spoke to Richcarde on the live chat and they sorted it very quickly. Great customer service!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your feedback 🤩️ It's always a pleasure to read such nice words reflecting your experience with us. You're always welcome to contact us again anytime for any questions, concerns or suggestions!

5 / 5 Share

Oct. 13, 2023

Easy setup and great customer service.

Store

ULMII

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review 💙️🤩️💙️

5 / 5 Share

Oct. 13, 2023

Excellent service and super fast comms. Thank you so much

Using app

Over 3 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for the 5 stars 💙️🤩️💙️

5 / 5 Share

Sept. 8, 2023

Richcarde M. was very helpful and solved a small pb we had within a minute! amazing

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your review, and glad to know you enjoyed your experience with our support team😁️😃️ It's customers like you that make our job wonderful!!!

2 / 5 Share

Aug. 10, 2023

It does not allow you to choose from all collections, and the manual plug-in instructions did not work.

Using app

About 1 hour

Total reviews

1

Average rating

2.0

Developer Reply

Hi there, Thanks for your feedback, and apologies for any misunderstanding. Please note that WE DO allow to install the popup on specific collections, and our manual installation does work as well, as there are multiple methods possible. Could you please send us an email at [email protected] so we can assist you in the process? We look forward to hearing from you soon!

5 / 5 Share

Aug. 10, 2023

The app is very simple to use and their customer support is very responsive. Thank you for helping me solve our issue so quickly.

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your feedback🤩️ It's always a pleasure to read such nice words reflecting your experience with us. You're always welcome to contact us again anytime for any questions, concerns or suggestions!

5 / 5 Share

Aug. 7, 2023

Muy amable la interfaz! y el soporte técnico es rápido y eficaz, me ayuda a hacer mis trabajos facilmente.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Muchas gracias por sus comentarios, muy contentos de haber podido ayudarlo como estaba previsto!

5 / 5 Share

July 22, 2023

It’s a great app, it allows me to display many discount coupons and gift cards for my customers. I’d definitely recommend it.

Using app

4 days

Total reviews

1

Average rating

5.0

2 / 5 Share

July 19, 2023

Causes more headaches then its worth. Downloaded this pop-up tool because it was marketed that you could connect to google analytics. They have articles and a spot to enter your GTM but turns out that its not actually supported. They only way to get tracking is to email their support team the code. Then cross your fingers and wait for them to enter it into the application. Have had trouble getting the pop-up to show properly on mobile and just today I woke up to see the pop-up appear half way off the screen.

Store

Cavelit

Using app

11 days

Total reviews

4

Average rating

4.3

Developer Reply

Hi there! So sorry this is happening to you. Kindly contact us directly at [email protected] detailing the e-mail address linked to your POWR account+weblinks with live POWR plugins installed so that we can look into the issues for you and come up with a relevant solution and/or workaround.

5 / 5 Share

July 14, 2023

So far so good. Even when I can't figure it out I was able to get help right away with the chat box.

Using app

About 18 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 10, 2023

Was having trouble with the shopify theme integrating properly. Richcarde M. assisted in getting the popup to work properly!

Store

G Princess Boutique and Apparel

Using app

19 days

Developer Reply

Our sincere gratitude for the feedback, and glad to know that we were able to assist as expected as well. Your satisfaction will always remain our priority over anything else in any situation, so don't hesitate to voice your concerns with us anytime; that's the best way to make your experience with POWR even better😉️

5 / 5 Share

July 6, 2023

Easy to use, with lots of customisable features and a neat data output directly to a chosen email address. Excellent customer service, including swift problem-solving and developer-side solutions and edits.

Using app

About 2 months

Total reviews

4

Average rating

4.8

Developer Reply

Thank you so much for your feedback🤩️ It's always a pleasure to read such nice words reflecting your experience with us. You're always welcome to contact us again anytime for any questions, concerns or suggestions!

5 / 5 Share

Oct. 30, 2023

I had used this app before on Shopify, I wanted to use it again & I found it more confusing. I had to contact support & within minutes help was online. The problem I had was sorted asap as I had wasted over 90mins trying to sort. Thanks a lot for helping Much appreciated Edel

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks a lot for the 5 stars💙️🤩️💙️

4 / 5 Share

June 28, 2023

I have some issues wtih the app itself, however the support is always stellar. My latest interaction with Richcarde was extremely helpful and productive. He solved my issue and offered to keep my ticket open for a few days to ensure that the solution works. I appreciate that level of service.

Using app

Over 1 year

Total reviews

4

Average rating

3.5

Developer Reply

Thank you so much for the feedback, and glad to know that we were able to assist as expected as well😁️😃️ It's customers like you that make our job wonderful!!!

1 / 5 Share

June 20, 2023

POP UP DOESNT WORK, completely un-reliable. I have contacted their support over 3 times now asking why this doesn't work and i get the same answer every time. " we are looking into it" What am I paying for?? Complete waste of my time.

Using app

20 days

Total reviews

4

Average rating

1.3

Developer Reply

Hi there, Thank you so much for your feedback. We escalated the issue to the ENG team and they're currently looking into that. Unfortunately, it may require some time to understand the core reason for the issue and push a fix. We will try to resolve this ASAP

5 / 5 Share

June 19, 2023

This app is really helpful to inform our clients about our upcoming holday breaks. I had some trouble figuring out the 'pause' option, but I got help quickly through the chat option.

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks a lot for the 5 stars! We really appreciate you being a customer and helping to share the word about us🤗️

5 / 5 Share

June 19, 2023

Richard was great! He really helped with the requirements i had to resolve the query’s i needed. Thanks!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! It was a pleasure assisting you today😁️

5 / 5 Share

June 12, 2023

POWR is an incredible app designed to help sales with popup features. Moreover, online assistance offers helpful support at any time. Good works,,, LIKE IT!!!!

Using app

18 days

Total reviews

5

Average rating

4.6

Developer Reply

Thank you so much for your feedback🤩️ It's always a pleasure to read such nice words reflecting your experience with us. You're always welcome to contact us again anytime for any questions, concerns or suggestions!

5 / 5 Share

June 7, 2023

I tried many pop-up apps, but POWR honestly has everything I need. Their customer service is excellent. I'm writing this review after I've used the app for a while, and really happy with what it offers.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for such wonderful feedback😃️ It's customers like you that make our 24/7 efforts really worth it!!!