Amai PreOrder Manager + Notify for Shopify

Amai PreOrder Manager + Notify

Pre-Order Manager App - FREE 14-Day Trial

Developer

Rating

4.4

feedback

1,064

Reviews

chart

#1,760

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    4%
  • Less than a month
    16%
  • Less than a year
    40%
  • More than a year
    38%

Reviews Summary

The reviews for the Amai PreOrder Manager + Notify app are mixed, with both positive and negative feedback from users. Positive aspects highlighted include excellent customer service, quick issue resolution, and helpful support team. Users appreciate the functionality of the app for managing pre-orders, notifying customers, and setting up coming soon messages. However, negative reviews mention issues such as selling out-of-stock items, difficulties with the pre-order button, and problems with uninstalling the app completely. Some users experienced delays in support responses and encountered glitches that affected their store's performance.

Highlights

Excellent customer service and quick issue resolution
Functionality for managing pre-orders and notifications
Challenges with selling out-of-stock items and uninstalling the app
Delays in support responses and performance glitches
Positive feedback on the app's features and support team

Rating Breakdown

  • 5
    82% (877 ratings)
  • 4
    7% (71 ratings)
  • 3
    1% (15 ratings)
  • 2
    3% (27 ratings)
  • 1
    7% (73 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 14, 2024

Sehr sehr guter Support. War super hilfreich und schnell bei der Sache. Problem konnte direkt gelöst werden.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2024

Using app

About 7 hours

Total reviews

39

Average rating

5.0

1 / 5 Share

Sept. 14, 2024

Soo many issue, need to talk with the developer all the time. Every time they fix on problem they create a new problem. I have been waiting 2 weeks on help with setting up "Coming soon" and notification sign-up with new orders. I am still a user but strongly considering finding a new app.

Using app

Over 4 years

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for your feedback. We apologize that the issue took longer to resolve as this is pertaining to a customize theme therefore the standard app-blocks does not work. With your feedback, we had made enhancements to the app so that the app-blocks can work better with customized themes. Therefore we would like to thank you for that.

5 / 5 Share

Sept. 13, 2024

Our pre-order button stopped working and after reaching out to Amai's support team it was fixed within the day. I greatly appreciate the turnaround time as we don't plan out pre-orders and it is usually something we need live within a few days.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2024

I've been using Amai PreOrder Manager + Notify in my shop for three years, and I love it! Having a reliable way to take and manage pre-orders has saved me countless hours of administrative work, a provides a simple, seamless experience for my customers. The few times I've had an issue with a feature, the customer service and product development team have responded quickly and resolved the issue within a day. I could not be happier with this product and service - they've earned a loyal customer!

Using app

About 3 years

Total reviews

1

Average rating

5.0

All reviews

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