Amai PreOrder Manager + Notify
Pre-Order Manager App - FREE
Rating
4.4
feedback
546
chart
#3,416
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
9%
-
Less than a month
36%
-
Less than a year
33%
-
More than a year
18%
Reviews Summary
The reviews for this Shopify App are quite mixed, with a combination of positive and negative feedback. On the positive side, customers praise the exceptional customer service provided by the support team. Many users highlighted the quick response times, clear guidance, and efficient problem-solving skills of the customer service representatives. The app itself was also commended for its ease of use, smooth integration with Shopify stores, and helpful features for managing pre-orders. However, on the negative side, some users experienced unresolved issues, difficulties with setting up the app, and problems with the functionality, such as selling out-of-stock items or theme compatibility issues. Despite the mixed reviews, the standout aspect of the app seems to be its dedicated customer support team.
Highlights
Review RSS Feed
All reviews
Sept. 26, 2025
This app has been a huge help for managing preorders in our Shopify store. It is easy to use and integrates smoothly with our setup. What impressed us most is the outstanding support team. We recently had an urgent issue and they responded immediately, guided us clearly, and solved the problem extremely fast and professionally.
July 3, 2025
Issues not resolved but when we create a ticket they create more issues on the frontend in live website
Hi RC Mumbai, please contact support and we'll work to fully resolve this for you. Sometimes themes interactive negatievly with our preorder button and it is out of our control, but we will always provide free dev support to fix this and get it working correctly. I apologise if it created a frontend issue. Thank you.
June 10, 2025
Amazing customer service - available, understanding, and great at problem solving. Product works great.
May 19, 2025
PreOrder Manager is a fantastic app, which covered all our needs for the pre-launch of several important products. The app worked perfectly and the customer service with Amai was excellent. When I had a technical query, their support couldn't have been better – their response time was super fast and they are clear about everything, and took care of the issue immediately. Highly recommend the product, and the team are brilliant.
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