Rating

4.5

feedback

1,066

Reviews

chart

#1,744

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    4%
  • Less than a month
    15%
  • Less than a year
    41%
  • More than a year
    37%

Reviews Summary

The reviews for the app are quite mixed, with both positive and negative feedback. Positive aspects include easy setup, quick and responsive customer service, and helpful support team members like Jasper. Customers appreciate the functionality of the app for managing pre-orders and the ability to customize settings. However, there are also negative comments about glitches, slow support, and issues with the app causing problems on the store, such as selling out-of-stock items and slowing down product pages. Some users faced challenges with theme compatibility and found the app hard to use, especially with multiple variants.

Highlights

Easy setup and customization, responsive customer service
Glitches and technical issues, slow support response
Positive feedback on functionality for pre-orders, challenges with theme compatibility
Issues with selling out-of-stock items, slow product pages
Mixed reviews on user-friendliness and support effectiveness

Rating Breakdown

  • 5
    83% (880 ratings)
  • 4
    7% (70 ratings)
  • 3
    1% (15 ratings)
  • 2
    2% (26 ratings)
  • 1
    7% (75 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

March 22, 2025

App is super glitchy, doesn't work, and the support is very slow and poor. They tried to fix the issue but it only delayed us when we should have just tried a different app from the start.

Store

MAI

Using app

--

Total reviews

5

Average rating

4.2

5 / 5 Share

March 10, 2025

Store

Pleated

Using app

17 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

March 7, 2025

Store

Ember

Using app

6 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 24, 2025

Very easy to set up. I had some problems with my Theme and the functions, but I simply just contacted the staff through the chat. They fixed all the problems without hesitation.

Store

Kube

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

Jasper, needs a pay raise. He's awesome.

Store

One Bed

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

All reviews

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