Amai PreOrder Manager + Notify
Pre-Order Manager App - FREE 14-Day Trial
Rating
4.4
feedback
1,063
chart
#2,110
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Reviews Summary
The reviews for the Amai PreOrder Manager + Notify app are mixed, with both positive and negative feedback from users. Positive aspects include excellent customer service, quick response times, and helpful support in resolving issues. Users appreciate the functionality of the app, especially for managing pre-orders and notifying customers. However, negative reviews mention issues such as selling out-of-stock items, difficulty in setting up the app, and problems with uninstalling it. Some users experienced delays in fixing issues and found the app to be unreliable.
Highlights
Rating Breakdown
All reviews
Oct. 4, 2024
Sept. 14, 2024
Soo many issue, need to talk with the developer all the time. Every time they fix on problem they create a new problem. I have been waiting 2 weeks on help with setting up "Coming soon" and notification sign-up with new orders. I am still a user but strongly considering finding a new app.
Thank you for your feedback. We apologize that the issue took longer to resolve as this is pertaining to a customize theme therefore the standard app-blocks does not work. With your feedback, we had made enhancements to the app so that the app-blocks can work better with customized themes. Therefore we would like to thank you for that.
Sept. 13, 2024
Our pre-order button stopped working and after reaching out to Amai's support team it was fixed within the day. I greatly appreciate the turnaround time as we don't plan out pre-orders and it is usually something we need live within a few days.
Sept. 6, 2024
I've been using Amai PreOrder Manager + Notify in my shop for three years, and I love it! Having a reliable way to take and manage pre-orders has saved me countless hours of administrative work, a provides a simple, seamless experience for my customers. The few times I've had an issue with a feature, the customer service and product development team have responded quickly and resolved the issue within a day. I could not be happier with this product and service - they've earned a loyal customer!
July 15, 2024
More items were sold out than what I had originally configured in the settings. Essentially, the system continued to allow sales of out-of-stock items indefinitely, despite my specific allocation of quantities for each product intended for pre-orders. Consequently, I'm dealing with numerous upset customers who are unable to receive the products they ordered.
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