Amai PreOrder Manager + Notify for Shopify

Amai PreOrder Manager + Notify

Sell more with Pre-Orders, Back-In-Stock Alerts & More.

Developer

Rating

4.4

feedback

533

Reviews

chart

#3,525

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    9%
  • Less than a month
    36%
  • Less than a year
    33%
  • More than a year
    19%

Reviews Summary

The reviews for the Shopify App are quite mixed, with customers praising the excellent customer service and quick problem-solving abilities of the support team. Positive themes include the app's ease of use, seamless integration with Shopify stores, and the effectiveness in managing preorders. However, there are negative themes as well, such as unresolved issues, slow support response times, and occasional glitches in the app that lead to customer dissatisfaction. Some users also mentioned difficulties with theme compatibility and problems with product inventory management.

Highlights

Excellent customer service and quick problem-solving abilities
Ease of use and seamless integration with Shopify stores
Effectiveness in managing preorders
Unresolved issues and slow support response times
Difficulties with theme compatibility and inventory management

Rating Breakdown

  • 5
    79% (422 ratings)
  • 4
    7% (35 ratings)
  • 3
    2% (8 ratings)
  • 2
    2% (11 ratings)
  • 1
    11% (57 ratings)

Reviews with Text

  • 99% (528)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

Nov. 5, 2025

Customer service is very on point and available when you need it.

Using app

Over 8 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 26, 2025

This app has been a huge help for managing preorders in our Shopify store. It is easy to use and integrates smoothly with our setup. What impressed us most is the outstanding support team. We recently had an urgent issue and they responded immediately, guided us clearly, and solved the problem extremely fast and professionally.

Store

Weego

Using app

Almost 7 years

Total reviews

1

Average rating

5.0

1 / 5 Share

July 3, 2025

Issues not resolved but when we create a ticket they create more issues on the frontend in live website

Using app

14 days

Total reviews

2

Average rating

3.0

Developer Reply

Hi RC Mumbai, please contact support and we'll work to fully resolve this for you. Sometimes themes interactive negatievly with our preorder button and it is out of our control, but we will always provide free dev support to fix this and get it working correctly. I apologise if it created a frontend issue. Thank you.

5 / 5 Share

June 10, 2025

Amazing customer service - available, understanding, and great at problem solving. Product works great.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 19, 2025

PreOrder Manager is a fantastic app, which covered all our needs for the pre-launch of several important products. The app worked perfectly and the customer service with Amai was excellent. When I had a technical query, their support couldn't have been better – their response time was super fast and they are clear about everything, and took care of the issue immediately. Highly recommend the product, and the team are brilliant.

Using app

Over 5 years

Total reviews

2

Average rating

5.0

All reviews

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