Rating

4.9

feedback

2,758

Reviews

chart

#1,155

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    18%
  • Less than a day
    24%
  • Less than a month
    19%
  • Less than a year
    19%
  • More than a year
    6%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising the exceptional customer service provided by the support team. Many users mentioned specific support team members like Grace, Pearl, Dela, and Mason who went above and beyond to help them with setup, customization, and troubleshooting. The app itself was described as easy to use, with features that catered to the needs of small businesses. However, there were a few mentions of price increases and some users felt that certain features were not worth the cost. Overall, the app received high ratings for its functionality and the dedicated support team.

Highlights

Exceptional customer service and support team members going above and beyond to assist users with setup, customization, and problem-solving.
Ease of use and features that cater to the needs of small businesses.
Some users expressed concerns about price increases and felt that certain features were not worth the cost.

Rating Breakdown

  • 5
    86% (2,365 ratings)
  • 4
    2% (61 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (21 ratings)

Reviews with Text

  • 95% (2,332)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 4, 2025

“I had a wonderful experience with Miles from the support team. He took the time to understand my problem, guided me step-by-step, and made sure everything was fully resolved. His dedication and positive attitude really stood out. Thank you, Miles!”

Store

Raoco

Using app

--

Total reviews

1

Average rating

5.0

2 / 5 Share

Dec. 4, 2025

The app is confusing buyers. It shows Notify me even when there is products in stock, and they're filling in notify me without understanding they can buy it right away. It should only show when there is no stock left.

Store

HAUTE

Using app

--

Total reviews

11

Average rating

3.4

5 / 5 Share

Dec. 4, 2025

Super experience, with customer support!

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

Fantastic app, the service and support is great too. Would recommend!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

very fast and great support, thanks Rick!

Using app

--

Total reviews

3

Average rating

5.0

All reviews

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