Rating

4.9

feedback

2,769

Reviews

chart

#1,120

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    18%
  • Less than a day
    24%
  • Less than a month
    19%
  • Less than a year
    19%
  • More than a year
    7%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising the exceptional customer service provided by the support team. Many users mentioned specific support team members like Grace, Pearl, Dela, and Mason who went above and beyond to help them with setup, customization, and troubleshooting. The app itself was described as easy to use, with features that catered to the needs of small businesses. However, there were a few mentions of price increases and some users felt that certain features were not worth the cost. Overall, the app received high ratings for its functionality and the dedicated support team.

Highlights

Exceptional customer service and support team members going above and beyond to assist users with setup, customization, and problem-solving.
Ease of use and features that cater to the needs of small businesses.
Some users expressed concerns about price increases and felt that certain features were not worth the cost.

Rating Breakdown

  • 5
    86% (2,384 ratings)
  • 4
    2% (61 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (21 ratings)

Reviews with Text

  • 95% (2,350)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 13, 2025

Support was fast and efficient and had us up and running with the app in no time.

Using app

About 23 hours

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 12, 2025

Service client incroyable ! J'avais des questions et des choses que je ne pouvais pas mettre en place seule, Stella a été d'une aide précieuse, elle a été très patiente et a pu régler tous les petits soucis que j'ai rencontré.. Merci encore (je précise qu'il était très tard) !!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2025

Great experience working with Harry.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 12, 2025

Staff is always ready to help set up the app, I would recommend!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2025

Using app

16 minutes

Total reviews

2

Average rating

5.0

All reviews

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