All reviews

Rating Breakdown

  • 5
    89% (2,843 ratings)
  • 4
    2% (67 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (26 ratings)

Reviews with Text

  • 94% (2,787)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 26, 2026

I can't rate this highly enough and the support they give you is outstanding. For on-line shops, a must have app.

Using app

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Total reviews

2

Average rating

5.0

5 / 5 Share

May 26, 2026

Nilou was incredible. If you hit a roadblock, the team are there to support, step in, and help! Thank you for making it easy!

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2026

Been testing this app this week, so far it's been a great experience on our website. It's been able to help us get data on which products that customers want to have back in stock. Also, I've needed a fix on an email template and Nilou was able to assist me within a few minutes. Great support thus far!

Using app

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Total reviews

5

Average rating

5.0

5 / 5 Share

May 25, 2026

Every small business owner that sells a product needs this app, whether for back in stock, wishlist, pre-orders or more. This app will help you run your business more smoothly.

Using app

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Total reviews

2

Average rating

5.0

5 / 5 Share

May 25, 2026

Amazing customer service! Mason immediately helped me get set up and answered all my questions. Great app, super simple!

Using app

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Total reviews

2

Average rating

5.0

5 / 5 Share

May 25, 2026

service impecable super content merci encore

Using app

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Total reviews

2

Average rating

5.0

5 / 5 Share

May 25, 2026

Very good client service, very available and very attentive. Mason is the best, he resolved my problem and helped me to improve my website at the same time

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2026

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2026

¡Muy buena app y muy buena atención al cliente! Gracias a Pearl muy atenta y con ganas de que quede todo perfecto.

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2026

Great app and excellent customer support. Nilou helped me quickly and personally with a specific translation issue in my German store and even looked for a temporary workaround while the technical team works on a permanent fix. Very helpful, friendly and solution-oriented support — highly recommended.

Store

AZURO

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

May 24, 2026

Grace was absolutely amazing! She was incredibly kind, helpful, and resolved my refund issue so quickly. Thank you for the wonderful support, Grace! - Yuika

Store

emuniem

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2026

Really happy with the Notify! Back in Stock app and the support behind it. Grace was fantastic to work with today - her customer service and support was top notch, she sorted out the display issues we were having very quickly and explained how to fix in future. It's refreshing to get this level of personal service these days, and it makes all the difference. Highly recommend the app and the team. Thank you Grace, for being a delight!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 24, 2026

Customer support is amazing! Grace, was able to troubleshoot my store's widget issue and provide customization in the seconds.

Using app

Over 5 years

Total reviews

4

Average rating

5.0

5 / 5 Share

May 22, 2026

Great customer service. Grace helped me with (what I thought) was a difficult issue an we got it fixed asap!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2026

Great tool and great team! We had a bug that we couldn't figure out and Notify's team got on it right away! Also, special shout-out to Stella who took care of some advanced customization for us in a matter of minutes and had the BEST energy!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 21, 2026

Great experience with the app, the customer service team Nilou & Stella are super helpful with support and advice

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2026

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2026

They were VERY helpful with onboarding and quickly did a lot of customizations for me to help us get things looking and working great! Very responsive.

Using app

About 1 hour

Total reviews

12

Average rating

4.9

5 / 5 Share

May 21, 2026

Hands down, one of the best customer service experiences we've had with a Shopify app. The setup was smooth, and the team was extremely responsive and helpful throughout the process. A big thanks to Nilou for the exceptional support and genuinely invested in solving our queries. The app is easy to use, integrates well, and delivers exactly what it promises. If you're looking for a reliable preorder/notify-me solution with outstanding customer support, this is definitely worth trying. Highly recommended!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

May 21, 2026

Nilou was fabulous! She understood the issue and resolved it quickly. She also provided additional layout features to enhance the page.

Using app

About 1 hour

Total reviews

1

Average rating

5.0