All reviews

Rating Breakdown

  • 5
    86% (2,365 ratings)
  • 4
    2% (61 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (21 ratings)

Reviews with Text

  • 95% (2,332)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 29, 2025

I didn't personally start the enquiry as that was my website designer. I read the conversation and I was happy for all the help. Thank you guys!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2025

I had an amazing experience with Nareh. I had accidentally selected a yearly plan which end up cost $900CAD. Narah ensured that I received a refund within 24 hours and offered ma a much affordable plan. I've been using this app for over 4 years and very happy with it. Thanks you for an amazing service.

Using app

Almost 5 years

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 28, 2025

The app offers a free plan that perfectly accommodate our needs as a small business. Special thanks to Sam from customer support, who was super kind and helpful!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 28, 2025

Great customer support and really easy to set up.

Using app

37 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2025

Super god app, meget brugervenlig. Perfekt, hurtig og god service på chatten :)

Using app

1 minute

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2025

Using app

About 2 years

Total reviews

7

Average rating

5.0

4 / 5 Share

Nov. 27, 2025

Really good how it allows people to sign up per size, little bit expensive to get access to peoples emails though. Pearl from customer support was very useful though and responsive!

Using app

6 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 26, 2025

The customer service here is fantastic! had a sudden issue and I panicked but Grace completely calmed me down, talked me through my issue, handled it quickly, and was an absolutely pleasure to work with! It’s not too common to come across someone with so much patience. Thankful for all the help!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2025

Rick has been a great help in helping me customize the app in the way I want and is friendly and enthusiastic. Thank you Rick!

Using app

2 days

Total reviews

5

Average rating

4.6

5 / 5 Share

Nov. 25, 2025

Grace was such a fantastic level of support. From installing the app, through to messaging me from the get go on how to navigate and make the page work effectively. I had one product I wanted for pre -order, and Grace was able to fix the page and guide me through it. This is probably the most hands on customer support i've received through an App uploaded to Shopify.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2025

simple set up, great look and insanely good customer service

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2025

Very helpful and gave good advice. Easy to use and set up

Using app

35 minutes

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 24, 2025

Customer Service is very quick and efficient.

Using app

3 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 24, 2025

easy to use app, and fantastic customer service.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 24, 2025

Great Support from Miles!

Using app

About 3 hours

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 23, 2025

Pearl was so helpful

Store

NOM*d

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2025

Contact réactif avec Mason mon problème a été résolu rapidement. Encore merci à lui.

Store

Loïcia

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 21, 2025

The support was great, and right on time. Very helpful. We are nearly friends now

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2025

The app is great, no bugs and speedy and effective support! The only downside is the price, because it's so full-featured. We are switching to a more bare-bones app that better suits our needs (only back-in-stock requests).

Using app

Over 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 21, 2025

great app, there was a small problem and Miles helped me fix it right away. Very good!

Using app

About 2 hours

Total reviews

11

Average rating

4.6