Notify Me! Back in Stock Alert
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So I had a Billing problem and was told it would be taken car of, well it wasn't. I found out when i got home from work and was furious and so upset until I talked with a Notify me Assistant nby the name of Grace ! She held my hand and walked me threw the options of fixing it I was leary at first and she reassured me she was there to help take care of my problem immediately and that's what she did ! I am very grateful i got her and not another person . By the time we were done I told her she needs a raise and the she was very patient and understanding and did a great job helping me with my problem, thanks again Grace Your A Winner !
What a rollercoaster ; and we're so glad it ended the way it did! We're truly sorry the initial billing issue wasn't resolved as promised; that's on us and we understand the frustration. But Grace? She's exactly the kind of teammate we're proud to have. We'll absolutely make sure she hears your kind words , a raise request from a customer carries serious weight!
Very helpful support with near instant response.
We love hearing this, Luxe Du Jour! Fast, helpful support is something we genuinely prioritize, so knowing it made a real difference for your store means a lot to us. Our team is always just a message away whenever you need us. We're glad to have you with us!
Amazing support and good features to use. Looking for more add ons in future.
PERFEKT SERVICE! SÅ HJELPSOMME!
Tusen takk, Eline! Det betyr så mye for oss å høre at du opplevde servicen som perfekt og at teamet vårt virkelig hjalp deg. Vi jobber hardt for å gi alle butikkeiere den støtten de fortjener, og tilbakemeldinger som din minner oss på hvorfor vi elsker det vi gjør. Vi er alltid her hvis du trenger oss igjen!
Very good! Aaron was a big help!
Aaron will be thrilled to hear this! We are glad he could make your experience a great one and we look forward to supporting EASYPREP whenever you need us.
Amazing experience! With better than beyond customer support. My guy was named Miles. Very impressed.
Miles is going to walk into the office tomorrow not knowing he is basically famous now. We are so glad your experience with him left such a strong impression, and honestly "better than beyond" might be the highest praise we have ever seen. The whole Notify Me team appreciates the kind words, KneeHab Academy. We will be sure to pass them along to the man of the hour!
Even though I am still on the lite version, it is working great for me. I had a small issue recently and received prompt support and help from customer service. Harry was very helpful and delivered excellent customer service. Thank you!
Hearing that the Lite plan is already delivering real value for your business means a lot to us. We will be sure to pass your kind words along to Harry, as he truly exemplifies the support experience we work hard to provide every customer.
Great customer service even for free tier, first time user. Sam took a look at my page unprompted, and helped me clean up the widget placement and set the low stock threshold.
So glad your first experience with us was a great one, Blind Heart Co.! We truly believe every store deserves solid support no matter what plan they are on, so hearing that land well for a first time user genuinely makes our day. Welcome to the Notify Me! family and we are rooting for your store every step of the way!
Great app and the support from Dela has been amazing!
Hearing that Dela made such a strong impression means a lot to us. We will be sure to pass along your kind words to her!
I've had a great experience using the Notify Me app within my Shopify store. One of the standout parts has been the support from Miles - he was incredibly helpful, knowledgeable, and took the time to answer all my questions clearly. His guidance made the whole experience smooth and stress-free. Highly recommend!
Pearl Mai, it means so much to hear that Miles made the setup process feel smooth and stress-free for you. We will be sure to pass your kind words along to him, and we are thrilled Notify Me is working so well for your store!
The app was easy to setup. Took about 20 minutes of setup and testing and my site had a back in stock button that looked great and worked! Miles was a big help with answering any questions I had along the way.
Getting up and running in just 20 minutes is exactly what we aim for, so it is wonderful to hear the setup was smooth and the button looked great on your site right away. Miles will be thrilled to know his support made a difference along the way. We appreciate you choosing Notify Me! and look forward to helping Fast Turn Fittings recover sales for a long time to come.
Sam was wonderful
Sam will be so glad to hear this! We are lucky to have him on the team, and we are even luckier to have merchants like Sunnah Goods to support.
App works well and is adaptable to themes as needed. Customer service responds quickly.
So glad to hear the app is working well for you and fitting right into your theme! That adaptability is something we put a lot of care into, so it means a lot to hear it is actually making a difference. And our support team will love knowing their quick responses stood out. We really appreciate the kind words from T7C and hope to keep delivering for you!
It is the first app to use for the purpose of preorder and whitelists, and I am overwhelmed by their great service. first, they have a package for small business that didn't pass 1-year on Shopify Second, once I requested check for eligibility of the small business package, I was welcomed and served by representative called Nilou which offered all the things that can make my website better before I am thinking of anything, everything was set up for me and adjusted to suit my website great job guys!
What a wonderful start to your Shopify journey, هَون! We built that small business package specifically for stores like yours, and knowing it's making pre-orders and wishlists accessible from day one means everything to us.
Me han resuelto todos los problemas de manera eficaz y muy muy rapido. Atención de 10!
¡Qué alegría leer esto, Conjuro Arcano! Saber que resolvimos todo rápido y de forma eficaz es exactamente lo que nos motiva cada día. Nuestro equipo se va a poner muy contento cuando vea tu reseña , un 10 en atención es el mejor premio que nos pueden dar. ¡Aquí seguimos siempre que nos necesites!
i'm so happy that i could implement this in for my pre-orders. I use the back in stock function for another business but this is the first time i needed a pre-order function. I reached out the the team and Aaron was very helpful and super quick on fixing a function i needed removed from the email confirmation section. thanks heaps guys and aaron you are a real asset to the company. 5 stars to you :)
Reel Action Lures, it's brilliant to hear the pre-order setup came together so smoothly for your second business! We'll make sure Aaron knows he's been called out — in the best possible way.
Sam was super helpful! Great communication and quick help! <3
Sam is the best! So glad he could jump in quickly and get things sorted for you, ByMirabelle. Great communication goes such a long way, and it's wonderful to hear it made a difference. We'll be sure to pass along your kind words , he'll love hearing this. We're always here whenever you need us!
Pearl was excellent! Went above and beyond what I needed!
Pearl sets the bar high , so glad her effort made a real difference for you! We'll make sure she knows her work is being recognized.
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