Rating

4.9

feedback

3,107

Reviews

chart

#1,118

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    18%
  • Less than a day
    25%
  • Less than a month
    19%
  • Less than a year
    20%
  • More than a year
    7%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the exceptional customer support provided by the team. Many users mentioned specific support agents like Sam, Dela, Nilou, Mason, Grace, Pearl, Harry, and Stella for their helpfulness, responsiveness, and knowledge. Customers appreciated the quick assistance in setting up the app, resolving issues, and customizing features to suit their needs. The app itself was described as easy to use, effective, and a valuable addition to Shopify stores, especially for functionalities like Wishlist, Pre-order, and Notify Me. While most users had a seamless experience, a few mentioned that the app could be expensive for small stores or suggested improvements in customization and loading speed.

Highlights

Exceptional customer support provided by specific team members like Sam, Dela, Nilou, Mason, Grace, Pearl, Harry, and Stella
Ease of use and effectiveness of the app, particularly for functionalities like Wishlist, Pre-order, and Notify Me
Appreciation for quick assistance in setting up the app, resolving issues, and customizing features
Mentions of the app being expensive for small stores or suggestions for improvements in customization and loading speed

Rating Breakdown

  • 5
    89% (2,754 ratings)
  • 4
    2% (66 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (26 ratings)

Reviews with Text

  • 94% (2,701)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 5, 2026

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2026

I was so impressed with the help getting set up - Dela was really quick at getting everything looking on-brand and ready to go!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2026

Store

6KIOM

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2026

Grace was so helpful when I requested eligibility for the Kickstarter plan! We were looking for a way to add a notify me when back in stock button for our online shopping crowd, and this was such an easy way of adding this feature.

Using app

22 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

May 4, 2026

Grace was very attentive and truly a pleasure to work with. She’s positive and assures you she is working on your request and keeps you updated. She has made my experience using the app very enjoyable.

Using app

3 months

Total reviews

2

Average rating

5.0

All reviews

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