Rating

4.9

feedback

3,117

Reviews

chart

#1,156

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    18%
  • Less than a day
    25%
  • Less than a month
    19%
  • Less than a year
    20%
  • More than a year
    7%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the exceptional customer support provided by the team. Many users mentioned specific support agents like Sam, Dela, Nilou, Mason, Grace, Pearl, Harry, and Stella for their helpfulness, responsiveness, and knowledge. Customers appreciated the quick assistance in setting up the app, resolving issues, and customizing features to suit their needs. The app itself was described as easy to use, effective, and a valuable addition to Shopify stores, especially for functionalities like Wishlist, Pre-order, and Notify Me. While most users had a seamless experience, a few mentioned that the app could be expensive for small stores or suggested improvements in customization and loading speed.

Highlights

Exceptional customer support provided by specific team members like Sam, Dela, Nilou, Mason, Grace, Pearl, Harry, and Stella
Ease of use and effectiveness of the app, particularly for functionalities like Wishlist, Pre-order, and Notify Me
Appreciation for quick assistance in setting up the app, resolving issues, and customizing features
Mentions of the app being expensive for small stores or suggestions for improvements in customization and loading speed

Rating Breakdown

  • 5
    89% (2,771 ratings)
  • 4
    2% (66 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (26 ratings)

Reviews with Text

  • 94% (2,718)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 11, 2026

The Support team is excellent, esp Sam she is a super star

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2026

Dela was absolutely wonderful to work with! We launched a new theme and ran into some tricky button placement issues with the Notify Me widget: different product pages had different structures, which made it extra challenging. Dela jumped right in, made multiple rounds of adjustments, and kept checking in until everything looked perfect. Patient, skilled, and genuinely lovely to work with. Highly recommend!

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2026

Great customer support from Nilou, thanks a lot for your assistance!

Using app

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Total reviews

2

Average rating

5.0

5 / 5 Share

May 10, 2026

Pearl’s assistance was amazing from start to finish. She was incredibly helpful, friendly, and made everything feel super easy and stress-free. Really appreciate the great support, thank you so much, Pearl :)

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

May 10, 2026

I got support while I was setting up the app, and it got me up and going straight away. Thanks Mason!

Using app

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Total reviews

1

Average rating

5.0

All reviews

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