Rating

4.9

feedback

3,065

Reviews

chart

#1,158

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    18%
  • Less than a day
    25%
  • Less than a month
    19%
  • Less than a year
    20%
  • More than a year
    7%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising the ease of use and exceptional customer service provided by the support team. Many reviewers highlighted specific team members who went above and beyond to assist them, such as Nareh, Melissa, Pearl, and Miles. The app was commended for its functionality, especially in managing pre-orders, back-in-stock notifications, and low stock alerts. Users appreciated the quick responses, customization options, and seamless integration with their online stores. However, there was one negative review mentioning concerns about the pricing model.

Highlights

Positive customer service experiences and quick responses
Ease of use and functionality for managing pre-orders and notifications
Praise for specific team members like Nareh, Melissa, Pearl, and Miles
Customization options and seamless integration with online stores
One negative review mentioning concerns about the pricing model

Rating Breakdown

  • 5
    88% (2,705 ratings)
  • 4
    2% (65 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (26 ratings)

Reviews with Text

  • 94% (2,656)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 15, 2026

Mason was super helpful and answered all my questions!!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2026

Very easy to use. Excellent (quick and efficient) customer support. Recommend.

Using app

--

Total reviews

2

Average rating

4.5

5 / 5 Share

April 14, 2026

Great app, easy to implement, and very helpful support.

Using app

--

Total reviews

6

Average rating

4.3

5 / 5 Share

April 14, 2026

Very helpful! Early days but it all looks great so far and excited to see it all in play. You don't get much on the free plan so expect to be on the paid one - which is very fairly priced regardless :)

Store

FWD FRM

Using app

About 24 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2026

Just installed the app, and so far the support has been great. Harry was friendly, quick to help and very responsive to the changes I needed. Thanks!

Using app

About 4 hours

Total reviews

7

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more