Rating

4.9

feedback

3,180

Reviews

chart

#1,197

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    18%
  • Less than a day
    26%
  • Less than a month
    19%
  • Less than a year
    20%
  • More than a year
    7%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the exceptional customer support provided by the team. Many users mentioned specific support agents like Sam, Dela, Nilou, Mason, Grace, Pearl, Harry, and Stella for their helpfulness, responsiveness, and knowledge. Customers appreciated the quick assistance in setting up the app, resolving issues, and customizing features to suit their needs. The app itself was described as easy to use, effective, and a valuable addition to Shopify stores, especially for functionalities like Wishlist, Pre-order, and Notify Me. While most users had a seamless experience, a few mentioned that the app could be expensive for small stores or suggested improvements in customization and loading speed.

Highlights

Exceptional customer support provided by specific team members like Sam, Dela, Nilou, Mason, Grace, Pearl, Harry, and Stella
Ease of use and effectiveness of the app, particularly for functionalities like Wishlist, Pre-order, and Notify Me
Appreciation for quick assistance in setting up the app, resolving issues, and customizing features
Mentions of the app being expensive for small stores or suggestions for improvements in customization and loading speed

Rating Breakdown

  • 5
    89% (2,843 ratings)
  • 4
    2% (67 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (26 ratings)

Reviews with Text

  • 94% (2,787)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 26, 2026

I can't rate this highly enough and the support they give you is outstanding. For on-line shops, a must have app.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

May 26, 2026

Nilou was incredible. If you hit a roadblock, the team are there to support, step in, and help! Thank you for making it easy!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2026

Been testing this app this week, so far it's been a great experience on our website. It's been able to help us get data on which products that customers want to have back in stock. Also, I've needed a fix on an email template and Nilou was able to assist me within a few minutes. Great support thus far!

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

May 25, 2026

Every small business owner that sells a product needs this app, whether for back in stock, wishlist, pre-orders or more. This app will help you run your business more smoothly.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

May 25, 2026

Amazing customer service! Mason immediately helped me get set up and answered all my questions. Great app, super simple!

Using app

--

Total reviews

2

Average rating

5.0

All reviews

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