Notify! Back in Stock|PreOrder
Notify Me!™ Back in Stock, PreOrder and Wishlist Shopify App
Rating
4.9
feedback
2,758
chart
#1,155
All reviews
Review RSS Feed
Nov. 19, 2025
Was a great back in stock notification app now they add all these other things that I wont use and want me to pay 200.00+ a year for an app that I wont use 75% of. They should separate the addon stuff and let us pay for what we want to use. Also they wont let you change to any of the lower advertised prices such as the free or the Kickstart plan they only allow the mid to higher tiers to subscribe to. So I guess there are other apps out there.
Nov. 19, 2025
They changed their pricing structure by increasing the price by at least 100% Don´t fall for their scam and choose some other app. The prices shown on this page is also not representing their 100$ basic plan and 500$ for their advanced plan.
Nov. 19, 2025
Suddenly they raised the prices. New prices are ridiculous. Will uninstall now.
Nov. 6, 2025
2% pre-order fee???? once you download app you see that in the cost break down.
Hi there, we’re truly sorry for the confusion about the pre-order fee. We completely understand how that could be frustrating. We always strive to offer fair pricing and service that’s worth it, and we’re constantly working to improve our pricing systems to make things clearer for everyone. Based on feedback like yours, we’ve now added the transaction fee details directly in the app’s listing plan section for full transparency. We really appreciate your feedback and hope we can have you back again as one of our valued customers.
Nov. 6, 2025
Bait and switch! We deployed at $69.90 per month, and they now want $500 a month for a basic out of stock notification solution! avoid!
Dear Accurascale, we sincerely apologize for your experience and any confusion caused regarding the recent plan changes. As mentioned in the email we sent you about the retirement of your old Premium plan, “We wanted to share an important update — your Premium plan will be retired on November 30.” In that same message, we offered two options: Upgrade to a higher plan with a 65% discount for 12 months, unlocking more features and higher usage limits if upgraded before the end of October. Stay on an equivalent plan (the new Rocket plan) with a 12.54% early-bird discount for a year if switched before October ended. The Rocket plan — which replaces your previous Premium plan — is $99.90/month, and with the early-bird discount, it would have been approximately $87/month. The $500/month plan you mentioned refers to a different, higher-tier plan (Notify Me Plus), and we understand how this might have caused some misunderstanding. We truly hope this clarification helps and would love the opportunity to have you with us again. Thank you for your feedback — it helps us communicate better and continue improving.
Nov. 4, 2025
This company offered a decent product, but after we were locked in to their system, they raised the prices by hundreds of dollars per month. Unfortunately it is not a simple process to migrate to a new vendor because Shopify imposes an import limit of 1000 records. If you have lots of customers waiting for notifications, you will not be able to migrate. This company was polite, but offered no assistance in dealing with this problem. Notify Me was an expensive, complicated mistake, avoid.
Store
Tokyo Pen Shop
Using app
Over 3 years
Oct. 16, 2025
Unreliable for Critical Restock We installed Notify Me! to manage restock alerts for our ecommerce store, but unfortunately the experience was very buggy. It took some manual back and forth with their team to get it to work, and when our products were actually restocked, the app failed to recognize the inventory update — it stayed stuck in “out of stock” mode and never triggered the restock notifications. We reached out to support and tried troubleshooting, but the issue remained unresolved for an entire day. For a retail operation, that kind of downtime after a major restock is unacceptable — we put a lot of effort into preparing our drop, only to lose valuable sales and customer trust because the app didn’t function as intended. Support was polite, but ultimately unable to fix the issue in time. I would not recommend this app if you rely on timely and accurate restock notifications to drive revenue.
Sept. 16, 2025
We pay for the Pro subscription, yet without any warning, our ability to send SMS notifications and use other crucial features was blocked. We were in the middle of preparing a restock campaign for a highly anticipated product, and now we can’t send notifications to our customers due to an error caused by the app. We reported the problem to support – instead of real, immediate help from a person, we were forced to interact with an unhelpful bot. Eventually, we were told we have to wait 24 hours for the technical team to respond. The only explanation provided was that ‘this might be a bug caused by the release of annual plans.’ During this waiting period, our company is losing money – we have an active social media campaign generating traffic, with all notifications ready to go out, but we can’t send them. You simply can’t rely on this app during critical moments for your store. Because of this incident, I’ll be forced to look for an alternative solution, as this situation is unacceptable and cannot happen again. I absolutely do not recommend this app – we lost time, money, and customer trust because of this issue.
Sept. 12, 2025
Product page made no mention of a 3% fee on pre-orders. We removed our previous tech before installing this one (our mistake!) based on the many positive reviews, only to see we must pay a very hefty monthly fee to get the fees down to 2 or 1% on pre-orders. Misleading product page.
July 5, 2025
I had high hopes for this because it advertises a nice combo of features and has good ratings… but geez it sucks. The tool is extremely rigid and limited in functionality, and customer support is condescending when simple questions are asked… As soon as you install this app it deploys and ugly out of the box configuration to production. It’s unfair to your brand image and customer experience. You have to be ready to attempt customizing the appearance immediately, otherwise… good luck. Conditional logic is not possible. The Wishlist feature is still in beta and you do not want to waste your time trying to use it. Oh and to top it all off it’s 5x more expensive than all other options out there. Annoying
June 12, 2025
I hate to do this even though support was helpful. Within minutes of downloading the app i was flagged as spam so they wouldnt allow me to use the app at all. Then i had to speak with support the whole process took about a half hour to an hour. Then after all that their LITE version only allows the number they advertise as lifetime not monthly. They don't however include the word LIFETIME anywhere on their product page before you download and then wait for a half hour just to find out. Im bummed because the product may be great. But it was an awful starting experience and the false advertising on the LITE version will take me to a competitors product.
April 5, 2025
A bit of a rip off. We only send a few notifications, but because we have a high number of 'potential' alerts, we are charged for that. Whilst the notification system is good, I don't require any of the pre order stuff. So, it would be better to have two seperate apps than two rolled in to one.
March 13, 2025
Arbitrary, Discriminatory, and Ideologically Driven Policy I was shocked to see that this app refuses service to stores selling wine, lumping it into the same category as gambling, weapons, and criminal activities. This is not a business decision, it’s an ideological one, as their Terms of Service even ban anything in “sharp conflict with religions.” This raises serious concerns about how much personal beliefs influence their policies. If you sell legal products like wine, be aware that you will be banned, even though many far more questionable products are accepted without issue. A business should be based on logic, not moral policing. I do not recommend this app for anyone looking for fair and consistent service.
March 3, 2025
Ridiculous pricing model. they want to charge 3% transaction fee for pre-orders. Save your money and look elsewhere.
Sept. 17, 2024
They do not offer support for stores selling CBD and related products but you most likely will not know that until you install the app, hopefully this will save you some time! Very disappointing.
April 24, 2024
They don't disclose before you install that they also charge 3-1% of your preorder revenue, on top of the monthly subscription rate. I'm sure many small businesses aren't aware of this hidden fee. Terrible. Don't be shady, and include in your pricing section.
Using app
5 minutes
Total reviews
1
Average rating
1.0
April 16, 2024
Doesn't work all the time. I get numerous complaints that they (the customer) never received a text or an email and now the Notify Me button stopped working. I was told by the Notify me app that in order for the app to work properly it needs to be babysat every week and then they need notification that it isn't working. I can accept that if it was a free app, but not for $70 a month.
Oct. 27, 2023
Looked good until I realized it's another piece of software that oversteps its bounds and thinks it is entitled to a % of our sales on top of a monthly fee. Software does not deserve a % of your sales, it is a robot and should be paid X for doing Y. Charge whatever you think it's worth from there. Just wanted to warn others because there are definitely other apps on the shopify App Store that offer the same functionality for a flat rate.
Aug. 27, 2023
Die App funktioniert leider nur bedingt aber viel frecher sind die Preise man hat nur eine gewisse Anzahl die sich benachrichtigen lassen können und im Anschluss wird man richtig zu Kasse gebeten für eine App die dieses kleine Feature bietet sind die Preise übertrieben teuer ich kann jeden davon abraten
Hello Marcel, I'm sorry to hear about your dissatisfaction with our app and its pricing. We recognize the importance of delivering value to our customers and our aim is always to provide value for the price while ensuring the quality and support our users deserve. Our team has already reached out to address your concerns directly and offer solutions. Furthermore, we'd like to mention that we have a special program for charity shops and startups. If you fall into or are considering this category, you can apply for special conditions with us. We highly value your feedback and hope to better cater to your needs in the future. Warm regards, Zara, Customer Success Lead Hallo Marcel, Es tut mir wirklich leid zu hören, dass Sie mit unserer App nicht zufrieden sind. Unser Ziel ist es immer, ein gutes Preis-Leistungs-Verhältnis zu bieten und gleichzeitig die Qualität und den Support zu gewährleisten, den unsere Nutzer verdienen. Ich verstehe Ihre Bedenken bezüglich der Preise und der Anzahl der Benachrichtigungen. Wir würden uns freuen, wenn Sie uns direkt kontaktieren könnten, damit wir Ihr Feedback genauer besprechen und sehen können, wie wir Ihre Erfahrung verbessern können. Vielen Dank für Ihr Feedback, und wir hoffen, dass wir in der Zukunft besser zu Ihren Bedürfnissen passen werden. Mit freundlichen Grüßen, Zara, Customer Success Lead