All reviews

Rating Breakdown

  • 5
    86% (2,369 ratings)
  • 4
    2% (61 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (21 ratings)

Reviews with Text

  • 95% (2,336)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 20, 2025

Dela was a great help! Actually I wanted to remove the app because I didnt know how it worked, but Dela helped me all the way though it!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your feedback! We're thrilled to hear that Dela could help guide you through the app and make sure it works for you. If you ever have any more questions or need further assistance, we’re always here to help!

5 / 5 Share

Sept. 19, 2025

Miles estuvo muy dispuesto a la hora de resolver las sugerencias propuestas! Muchas gracias

Using app

About 1 year

Total reviews

3

Average rating

3.7

Developer Reply

¡Muchísimas gracias por tu comentario! Nos alegra saber que Miles estuvo dispuesto a ayudarte con las sugerencias y que pudimos resolver tus dudas. Si necesitas algo más, no dudes en contactarnos. ¡Estamos aquí para ayudarte!

5 / 5 Share

Sept. 19, 2025

Awesome experience. Very qualified and pleasant rep. A+++

Using app

About 24 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the fantastic review! We’re so glad to hear you had an awesome experience and that our rep was both qualified and pleasant. We truly appreciate the A+++ rating! If you need any further assistance, feel free to reach out anytime.

5 / 5 Share

Sept. 18, 2025

Service is insanely good, Miles did everything we needed very quickly! I couldn't recommend more.

Using app

31 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the amazing review! We’re thrilled to hear that Miles provided such quick and efficient service. Your recommendation means the world to us! If you ever need anything else, don't hesitate to reach out.

5 / 5 Share

Sept. 18, 2025

Miles was really helpful and polite resolved my issues immediately

Using app

28 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind feedback! We're so glad to hear that Miles was able to help resolve your issues quickly and politely. If you need anything else, we’re always here to assist!

5 / 5 Share

Sept. 18, 2025

Miles was such a great help in helping us set up our new preorder feature and getting familiar with the app. Highly recommend!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the great review! We’re thrilled to hear that Miles was able to assist you with setting up the preorder feature and getting familiar with the app. Your recommendation means a lot to us! If you need anything else, we’re here to help.

5 / 5 Share

Sept. 18, 2025

Unfassbar guter & freundlicher Kundensupport! Bei Installation der App kam der Customer Support direkt per Chat auf mich zu und fragte mich ob er unterstützen kann. Die zuständige Kundenberaterin Sam hat sich sehr dafür eingesetzt, dass alle meine Designanpassungen, trotz Limitierung durch das Abo-Modell umgesetzt wurden. Sie gab mir sogar kostenfreie Möglichkeit ein Feature zu upgraden, das in unserem Modell gar nicht enthalten war. Die Kommunikation lief super freundlich und umgänglich ab. Alle Themen wurden innerhalb von kürzester Zeit gelöst und umgesetzt! Kurz um: Eine super Erfahrung! Danke für deinen Support, Sam!

Using app

About 7 hours

Total reviews

1

Average rating

5.0

Developer Reply

Vielen Dank für dein tolles Feedback! Wir freuen uns sehr, dass Sam dir so gut weiterhelfen konnte und alles in die Wege geleitet hat, um deine Designanpassungen umzusetzen und dir ein kostenloses Upgrade anzubieten. Wir schätzen deine freundlichen Worte sehr und sind begeistert, dass deine Erfahrung so positiv war. Wenn du noch etwas brauchst, zögere nicht, dich bei uns zu melden!

5 / 5 Share

Sept. 18, 2025

Stella was Amazing! Great, quick service

Store

DJI

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We're so glad to hear that Stella provided amazing and quick service. If you need anything else, feel free to reach out anytime!

5 / 5 Share

Sept. 18, 2025

This is the only app that did not cause issues with our store. Other apps caused functionality issue like items not being added to cart and so but not this. The support person, Pearl, was friendly, quick and considerate in helping me make some customisations as well. Although plan prices can be better but I think it is a great app! Thank you.

Using app

About 1 hour

Total reviews

6

Average rating

4.7

Developer Reply

Thank you so much for your feedback! We’re thrilled to hear that our app worked smoothly with your store and that Pearl was able to assist you with your customizations in a friendly and efficient manner. We appreciate your thoughts on our plan prices and will take that into consideration as we continue to improve. If you need any further assistance, don’t hesitate to reach out!

5 / 5 Share

Sept. 17, 2025

Just on-boarded and Grace was amazing adjusting the buttons to my theme straight away free of charge. Looking forward to seeing what this app can do for me

Using app

42 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great review! We’re so glad to hear that Grace was able to quickly adjust the buttons to fit your theme and provide excellent service. We’re excited for you to see all the benefits our app has to offer and are here to help every step of the way. If you need anything else, just reach out!

5 / 5 Share

Sept. 17, 2025

Solid app. Does exactly what it says - quick response in their support channel. Harry from their team was great to work with!

Using app

16 days

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for your great review! We’re glad to hear the app is working as expected and that Harry provided excellent support. If you need anything else, feel free to reach out anytime.

5 / 5 Share

Sept. 17, 2025

Great service with care

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words! We're so glad to hear that you had a great experience with our service. If you need anything else, we’re always here to help!

5 / 5 Share

Sept. 16, 2025

So far, so good. Excellent service from the team immediately upon downloading and starting to use this app. Thank you Grace!

Using app

38 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the positive review! We're thrilled to hear that you had an excellent experience right from the start. Grace will be happy to know she made a difference! If you need any further assistance, we’re here to help.

5 / 5 Share

Sept. 16, 2025

The customer experience was a great experience. Grace was very friendly, super prompt, and gave excellent help to fix a problem i has with my website.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We’re so glad to hear that Grace provided such friendly and prompt assistance in fixing the issue with your website. If you need anything else, don't hesitate to reach out ; we’re always here to help!

5 / 5 Share

Sept. 16, 2025

great support from Miles!

Store

heybee

Using app

About 4 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad to hear you had great support from Miles. If you need anything else, don’t hesitate to reach out!

5 / 5 Share

Sept. 16, 2025

Using app

About 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review.

1 / 5 Share

Sept. 16, 2025

We pay for the Pro subscription, yet without any warning, our ability to send SMS notifications and use other crucial features was blocked. We were in the middle of preparing a restock campaign for a highly anticipated product, and now we can’t send notifications to our customers due to an error caused by the app. We reported the problem to support – instead of real, immediate help from a person, we were forced to interact with an unhelpful bot. Eventually, we were told we have to wait 24 hours for the technical team to respond. The only explanation provided was that ‘this might be a bug caused by the release of annual plans.’ During this waiting period, our company is losing money – we have an active social media campaign generating traffic, with all notifications ready to go out, but we can’t send them. You simply can’t rely on this app during critical moments for your store. Because of this incident, I’ll be forced to look for an alternative solution, as this situation is unacceptable and cannot happen again. I absolutely do not recommend this app – we lost time, money, and customer trust because of this issue.

Store

LAIF

Using app

Over 2 years

Total reviews

3

Average rating

1.0

5 / 5 Share

Sept. 16, 2025

They helped me to fix the code very quickly, very suitable for beginners.

Store

Chan

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad to hear that our team was able to help you fix the code quickly and that the app is suitable for beginners. If you need any further assistance, feel free to reach out!

5 / 5 Share

Sept. 16, 2025

Great customer service! Thank you Pearl for your help!

Store

SPRK

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words! We're so glad to hear you had a great experience with customer service. Pearl will be happy to know she was able to help! If you need anything else, feel free to reach out anytime.

5 / 5 Share

Sept. 15, 2025

l'applicazione è utilissima per avvisare i clienti, e il servizio clienti è ottimo e gentilissimo.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Grazie mille per il tuo feedback! Siamo felici che l'applicazione ti sia stata utile per avvisare i clienti e che il nostro servizio clienti sia stato all’altezza delle tue aspettative. Se hai bisogno di ulteriori assistenze, non esitare a contattarci!