All reviews

Rating Breakdown

  • 5
    86% (2,369 ratings)
  • 4
    2% (61 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (21 ratings)

Reviews with Text

  • 95% (2,336)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 15, 2025

l'applicazione è utilissima per avvisare i clienti, e il servizio clienti è ottimo e gentilissimo.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Grazie mille per il tuo feedback! Siamo felici che l'applicazione ti sia stata utile per avvisare i clienti e che il nostro servizio clienti sia stato all’altezza delle tue aspettative. Se hai bisogno di ulteriori assistenze, non esitare a contattarci!

5 / 5 Share

Sept. 15, 2025

Customer service is very good. Helped me understand the app's features and explained the details very well.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your great feedback! We're glad to hear that our customer service helped you understand the app's features and explained everything clearly. If you have any more questions or need assistance, feel free to reach out anytime!

5 / 5 Share

Sept. 14, 2025

Super responsive customer support. Dela from customer support helped resolve our issues immediately with fluid communication.

Using app

13 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the fantastic review! We're so glad to hear that Dela was able to resolve your issues quickly with clear and effective communication. If you need anything else, we’re always here to assist!

5 / 5 Share

Sept. 13, 2025

Aliya helped me greatly, she was very engaging and enthusiastic, as well as being thoroughly helpful. She helped set up the app in record time, and took care of all my "newby" jitters very well. I appreciate her help setting up the app and am confident it will be a success.

Using app

41 minutes

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for the wonderful review! We’re so happy to hear that Aliya provided such engaging and enthusiastic support while setting up the app. We’re confident the app will work great for you, and we’re here if you need anything else!

5 / 5 Share

Sept. 13, 2025

Support team is such as rescue team, thanks for your fast response

Using app

About 1 hour

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for your kind words! We’re so glad to hear that our support team was able to assist you quickly. If you need anything else, feel free to reach out anytime!

5 / 5 Share

Sept. 12, 2025

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review.

5 / 5 Share

Sept. 12, 2025

Great customer service! Pearl was very kind and was able to help me with all of my questions:)

Using app

Over 3 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We're so glad to hear that Pearl was able to assist you with all your questions and provide great service. If you need anything else, don't hesitate to reach out!

5 / 5 Share

Sept. 12, 2025

Pearl was wonderful, so helpful and kind and helped me get my new product set up as a PreOrder! Thanks so much!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words! We're so glad to hear that Pearl was able to help you set up your new product as a PreOrder. We truly appreciate your feedback and are always here if you need anything else.

5 / 5 Share

Sept. 12, 2025

Using app

25 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review.

5 / 5 Share

Sept. 12, 2025

I needed some quick assistance and customized changes for the pre order button. friendly customer service and efficient solution. Thanks to Miles this time!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great feedback! We're glad to hear that Miles provided friendly and efficient service in helping with your pre-order button customization. If you need any further assistance, don't hesitate to reach out!

5 / 5 Share

Sept. 12, 2025

Miles is wonderful and assisted in setting up the notify widgets on Shopify. My experience is great so far and I reccommend!

Using app

35 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the fantastic review! We’re so glad to hear that Miles was able to assist with setting up the notify widgets on Shopify. We're thrilled that your experience has been great, and we really appreciate your recommendation! If you need any further help, we’re here for you.

5 / 5 Share

Sept. 12, 2025

Miles is sooooo kind and helpful as always

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful feedback! We’re so happy to hear that Miles has been kind and helpful as always. If you ever need anything else, don’t hesitate to reach out!

5 / 5 Share

Sept. 11, 2025

Miles responds very quickly, which makes communication smooth and easy. Overall, he is very helpful and supportive.

Using app

17 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great feedback! We're glad to hear that Miles' quick responses made communication smooth and easy. We truly appreciate your kind words about his helpfulness and support. If you need anything else, we’re always here to assist!

5 / 5 Share

Sept. 10, 2025

I'm not even a paying customer (Yet) as I'm setting up a new storefront and wanted to test out functionality. Purchased a custom template, had hours of issues trying to get it work and amazed after reaching out to the team how helpful they were to solve my issue and fix the necessary code to get it working. Can't wait to get my site launched and will def subscribe as the app is just what I need.

Store

Mutiny

Using app

About 1 year

Total reviews

3

Average rating

3.7

Developer Reply

Thank you so much for the fantastic review! We're thrilled to hear that our team was able to assist you with the custom template and help resolve the issues you were facing. It's great to know the app is exactly what you need, and we can’t wait for you to launch your site! We’ll be here for any further assistance as you move forward, and we’re excited to have you as a subscriber soon.

5 / 5 Share

Sept. 10, 2025

Very good! This is the best support I’ve ever seen, the agent Pearl was super attentive and helped me with everything. Thank you!

Store

Zeno

Using app

About 3 hours

Total reviews

7

Average rating

4.9

Developer Reply

Thank you so much for your amazing feedback! We’re thrilled to hear that Pearl provided you with such attentive and helpful support. We truly appreciate your kind words and are always here if you need any further assistance.

5 / 5 Share

Sept. 10, 2025

Amazing service! Thank you

Store

MyDips

Using app

41 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the kind words! We're so glad to hear you had an amazing experience with our service. If you need anything else, feel free to reach out anytime!

5 / 5 Share

Sept. 10, 2025

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review.

5 / 5 Share

Sept. 10, 2025

Great customer service from Sam

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re glad to hear that Sam provided great customer service. If you need any further assistance, don't hesitate to reach out!

5 / 5 Share

Sept. 10, 2025

Helped me solve my issue quickly, Mason was great.

Store

VVC

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're happy to hear that Mason was able to resolve your issue quickly. If you need any further assistance, feel free to reach out anytime!

5 / 5 Share

Sept. 9, 2025

Absolutely Outstanding Support from Grace! I reached out for help with customising our "Sold Out" button to show “Low Stock – Enquire Now” and trigger a popup for customer enquiries — and Grace completely nailed it. Not only did she immediately understand our requirements, but she also actioned everything swiftly, clearly, and with the most delightful attitude. The button now works exactly as we envisioned, and she explained every step, including what features were in use and which to avoid (like Pre-Order). Her communication was warm, professional, and incredibly helpful truly some of the best customer service I’ve experienced. Grace, you’re a gem! Thank you for your patience, efficiency, and kindness. You’ve made this process seamless and enjoyable. Brendan @ The Stonemen

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your detailed and thoughtful review, Brendan! We're thrilled to hear that Grace was able to help customize the "Sold Out" button exactly to your needs and that her communication made the process smooth and enjoyable. We truly appreciate your kind words about her warm and professional service. Grace will be so happy to know her efforts made such an impact. If you need anything else, don’t hesitate to reach out ;we're always here to help! Thanks again, and best of luck with The Stonemen!