Notify Me! Back in Stock Alert
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Grace was a great help and very proactive! On my first try with it, the app seems very nice, but not necessarily the most intuitive.
Thank you for your review! We’re glad to hear that Grace was able to help and be proactive in assisting you. We appreciate your feedback about the app’s intuitiveness and will continue to work on improving the user experience. If you need any assistance as you explore more, feel free to reach out anytime!
Very helpful support via Stella on the live chat to resolve a set up issue with the app. Friendly, knowledgable team. Look forward to using the app and generating some pre-sales
Thank you for your wonderful feedback! We're so glad to hear that Stella was able to help resolve your setup issue and provide friendly, knowledgeable support. We’re excited for you to start using the app and generate some pre-sales. If you need anything else, feel free to reach out anytime!
very good customer service! Some bugs with emails / layout in different themes but people are quick to try to make fixes when I spot something
Thank you so much for your feedback! We’re glad to hear you’ve had a positive experience with our customer service and that the team has been responsive in addressing any issues you’ve encountered. We appreciate you bringing those email and layout bugs to our attention—your input helps us keep improving. If you ever notice anything else or need further assistance, please don’t hesitate to reach out. We’re always here to help!
I was charged for a plan that I had cancelled, Dela was extremely helpful in helping me resolve the issue!
We sincerely apologize for the billing issue and any inconvenience it may have caused. We’re so glad to hear that Dela was able to help resolve the matter quickly. We always strive to ensure our customers are satisfied, and we appreciate your patience. If you need any further assistance, please don’t hesitate to reach out—we’re always here to help!
The app is working as expected. Just received great support from Pearl. Thanks
Thank you for your feedback! We’re glad to hear the app is working as expected and that Pearl provided you with great support. We truly appreciate your kind words, and if you ever need further assistance, we’re always here to help!
This app was very easy to set up, I am on the LITE version to try it out now and as soon as I turned it on it automatically connected me to a live assistant to make sure it is set up properly on the site. Nareh helped very quickly and did a great job communicating with me which settings to change on my end. Nareh also ensured the widget looked how i wanted on display settings, which was great. Holding off on a 5th star until I can see whether these functions will be robust enough but 5 stars for customer service.
So far so good. Does exactly what I needed it to do. I've used the Lite plan for a couple of years now. It's been great. As far as the other plans -- the price seems high, don't love that they take commission, but support is very helpful. Dela helped me with all my questions when choosing which option to upgrade to. Thanks!
Thank you for your thoughtful review! We’re so glad to hear that the app has been great for you and has met your needs over the years. Your feedback helps us improve, and we always strive to offer value that’s worth the investment. We appreciate your input on the pricing and commission, and we’re happy Dela could assist you with your upgrade questions. If you have any further concerns or need additional support, don’t hesitate to reach out — we're here to help!
Nice customer service, great help from Pearl
Thank you for your kind words! We're so glad to hear that Pearl was able to provide great help. We truly appreciate your feedback and are always here if you need further assistance!
I've had a great experience so far with this app, as I was trying out a few for the main use of collecting out of stock notification requests and sending out follow up messaging. Nareh has come to my rescue countless times over the first few days trying to get everything linking up correctly. The customer service has been top notch which is the ultimate reason I went with Notify! and not some of the others.
Thank you so much for your fantastic review! We’re thrilled to hear that you’ve had a great experience with the app, and it’s wonderful to know that Nareh has been so helpful in getting everything set up for you. We’re glad our customer service made the difference and helped you choose Notify! If you need any further assistance, don’t hesitate to reach out — we’re always here to help!
Thank you so much for your review!
I was commit to essential. Until I tried it and realize that it's just too advance for my needs. So it was a bit shock on the pricing. But great support from Miles it made big changes. More clear on the information and wish best luck to you guys!
Thank you for your review and valuable feedback! We’re glad to hear that Miles was able to assist you and make a positive impact on your experience. We understand that the pricing and features might have been more advanced than expected, and we appreciate your thoughts on that. Your feedback helps us continue to improve, and we wish you the best as well! If you need anything in the future, don’t hesitate to reach out.
I have just installed the Notify app to use for taking preorder. I wasn't able to adjust the rollover state on the button so I jumped on the chat and was connected with the awesome Pearl who jumped in and sorted it out for me within minutes. Great customer service to help us non technical folk!
Thank you for your great review! We’re so glad to hear that Pearl was able to quickly assist you with adjusting the rollover state on the button. We always aim to provide excellent customer service, especially for those who may not be as technical. If you need any further help or have more questions, don’t hesitate to reach out — we're here for you!
The set up is a bit tricky when you have other apps installed that work simultaneously but their team is amazing in helping out with everything.
Thank you for your feedback! We understand that setting up with multiple apps can be a bit tricky, but we’re so glad to hear that our team was able to assist you and make the process smoother. Your feedback is valuable and helps us improve our service. We truly appreciate your patience and are always here to help with any future questions or needs!
Good customer service. Always answer fast when we have an issue. Great app would highly recommend.
Thank you for your kind review! We're so glad to hear that you’ve had a positive experience with our customer service and that the app is meeting your needs. We truly appreciate your recommendation and are always here if you need any further assistance!
The user experience could have been designed better for overall price transparency, but Dela was very helpful and took my feedback into consideration.
We appreciate your insights on price transparency and will definitely take them into consideration for future improvements. We're also glad to hear that Dela was helpful and addressed your concerns. If you ever have more suggestions or need assistance, we're always here to help!
Overall pretty good app. Easy to use and IT support is quick and helpful.
Thank you for your thoughtful review! We’re happy to hear that you find the app easy to use and that our IT support has been helpful. We truly appreciate your feedback on the PreOrder feature, and we apologize for the issues with Shopify discount codes. We're continuously working to improve the app, and your input helps us make it even better. If you encounter any further challenges or have more suggestions, please don't hesitate to reach out. Thanks again for being a valued user!
Miles has been helpful in getting the button squared off correctly and so far the app is running smoothly. im testing out whether the app is suitable for my product and whether it gets any use before thinking of going to the paid plan- i would be less hesitant if it were less money per month. when i've been using the app for a month i'll update my review.
Esta aplicación se adapta perfectamente a la web, en cuanto te haces con la interfaz es muy fácil de controlar y en todo momento cuentas con el apoyo del equipo técnico.
¡Gracias por tu comentario! Nos alegra mucho saber que la aplicación se adapta tan bien a la web y que la interfaz te ha resultado fácil de usar. Es genial saber que siempre puedes contar con el apoyo de nuestro equipo técnico. Si necesitas algo más, no dudes en contactarnos, ¡siempre estamos aquí para ayudarte!
The app integrated well with shopify and the customer service was always helpful.
Thank you for your kind feedback! We're so glad to hear that the app integrated seamlessly with Shopify and that our customer service team was able to assist you effectively. If you ever need further support, don’t hesitate to reach out—we’re always here to help!
Very easy installation, team was incredibly helpful and responsive as I was setting up the notify when back in stock and pre-order features. The free version is somewhat limited in what can be done, but that is as to be expected and I am able to do everything I need to with the free version for now. Thanks to the Notify! team for creating a great product and being so helpful!
Thank you so much for your wonderful feedback! We’re thrilled to hear that the installation was easy and that our team was able to assist you with setting up the "Notify When Back in Stock" and pre-order features. We’re glad the free version is meeting your needs for now! If you ever need any further help or decide to explore additional features, don’t hesitate to reach out. We're always here to help, and we appreciate your support of Notify!
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