All reviews

Rating Breakdown

  • 5
    86% (2,365 ratings)
  • 4
    2% (61 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (21 ratings)

Reviews with Text

  • 95% (2,332)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 19, 2025

I'd been using the free version of this app for sometime and have been happy with it. I decided to upgrade with the black priday promo. Pearl has been helping me and after I upgraded, offered to update colors to make the app cohesive with my shop. I love it! Thank you Pearl!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

Just picked up the app today and very pleased to already be running our first preorder and have the design all set for our store. Support has been fantastic. Miles walked me through some design changes, and help on getting the preorder setting right, when I was having trouble. And went above and beyond making sure everything fit my store theme.

Using app

About 2 hours

Total reviews

10

Average rating

4.3

5 / 5 Share

Nov. 19, 2025

Pearl, Mason and Luna were super helpful. Thank you so much guys!

Store

elemoli

Using app

29 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

Been using it for years! Immediate sales occur when I update sold out product on my website. Had an issue late evening on a weekday, used the CHAT section on the APP and was shocked when I had a resolution in 10 minutes from Stella, a live rep agent. Can't beat exceptional customer service! -Tim THE GRIND ATHLETICS

Using app

About 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

App works very well. Also support team is very responsive!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2025

Pearl was so amazing and smart and went above and beyond to help me make my site look great - she even found things I didn't notice and fixed those too! Notify me is amazing!!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 17, 2025

Using app

About 16 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 17, 2025

the customer service is great!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2025

Dela was extremely helpful in setting up the app for me. Thanks for the great support and functionality

Using app

About 2 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 17, 2025

There’s this one person on the team named Dela, and she was such a huge help. I had so many different things I wanted to customize on my form, and she got everything exactly how I wanted. She made the whole process 10x easier. Truly a 10/10 experience.

Store

SiVone

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2025

Pearl went above & beyond to help me seamlessly integrate, and match a back in stock button for me. She even went as far to match to font & colours PERFECTLY in literally a matter of minutes. Absolutely recommend.

Using app

24 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 16, 2025

Good app! Also the customer service is very fast and efficient, especially thanks to Grace.

Using app

About 15 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 16, 2025

Dela was the absolute best and was sooooo beyond helpful with every request I had. Plus she answered within minutes every time I would reach out, even if it was days apart. 24 hour support is real with Dela! ◡̈

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2025

Great app. Love that I can set inventory limits on pre-orders. Mason was super helpful in supporting me through the process.

Store

ZONE

Using app

9 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Nov. 15, 2025

5* app, super exited for my customers to experience. Thank you Grace for welcoming me and proactively reaching out to improve my widgets and implement pre-order!

Store

YEMZI

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2025

Dela helped me really well! Send messages back fast and was nice to talk to.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2025

Dela was amazing and fast! Solved my problem and stayed with me until it was resolved.

Using app

About 4 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 15, 2025

Dela was great!

Using app

41 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 14, 2025

great for markerting

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 14, 2025

I had the pleasure of working with Pearl from the support team for our museumofc.myshopify.com store, and I couldn’t be happier with the experience. She handled every single request I had — no matter how detailed or complex — with incredible precision, patience, and professionalism. Pearl not only understood exactly what I needed, but also delivered each task perfectly and much faster than I expected. Her communication was clear, her solutions were spot-on, and she consistently went above and beyond to make sure everything looked and worked exactly the way I envisioned. It’s rare to find such a dedicated and genuinely helpful support specialist. Pearl made the entire process effortless and enjoyable, and thanks to her, our store now looks and functions exactly the way we wanted. Highly recommended — thank you, Pearl!

Using app

About 16 hours

Total reviews

1

Average rating

5.0