All reviews

Rating Breakdown

  • 5
    87% (2,547 ratings)
  • 4
    2% (62 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (9 ratings)
  • 1
    1% (25 ratings)

Reviews with Text

  • 95% (2,505)
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5 / 5 Share

Jan. 27, 2026

Grace was awesome and very prompt with her response time

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2026

My enquiry was answered and fixed within minutes. Top service

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 27, 2026

The app is great, very simple and functional. Not to mention amazing customer support, especially Stella, who was very quick and patient in assisting in understanding some app features. I highly recommend her!

Using app

5 days

Total reviews

11

Average rating

5.0

5 / 5 Share

Jan. 27, 2026

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2026

Using app

About 7 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 27, 2026

Thank you for fast and responsive help!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2026

This app was easy to integrate and personalize to match our store's branding. The team was also very helpful with any questions we had. We've been using it for a few months now and would recommend.

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 26, 2026

App formidabile, con un sacco di funzioni valide! l'assistenza è incredibile, risponde e risolve a qualsiasi ora !

Store

Hyb

Using app

8 months

Total reviews

8

Average rating

4.5

5 / 5 Share

Jan. 25, 2026

The customer service provided by Grace was incredible. She helped me with things I didn’t even know I needed, and she improved the user experience on my website. On top of that, her responses were fast and efficient.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2026

Fabulous help setting up from Mason

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2026

We were having some problems initially with getting set up on Notify Me!, so we decided to reach out to the support team. They were incredibly helpful with getting us started, and even helped with some UI changes to match our site branding. Rick went above and beyond the support we expected, and we're so grateful for all of the help! So far, we've only used the back-in-stock notifications, and it's been working well.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2026

Pearl was super helpful and efficient in helping me customize this feature to fit my store's needs and theme. Very straightforward app and easy to use. Highly recommend, considering the value of the lite version. Upgrades are available if needed but the free version is a great and easy start.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2026

Super service from Pearl! Pearl from 'Notify Me' was incredibly fast at assisting with the custom development we required to get this app up and running. She was very responsive and efficient, she even recommended further adjustments to align further with our branding. A fantastic Shopify App with great support!

Store

Lusta

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

Stella is stellar ! Really helpful and fixed my issue straight away.

Using app

About 7 hours

Total reviews

9

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

Extremly fast support with Nilou, resolved the problem in just a minute, plus the app comes with every function, that merchants would wish for.

Store

SHEKO

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

Excellent Support - Ask for Pearl! I just installed the app and was immediately greeted by the support team. I ran into a bit of a technical issue, but Pearl was amazing—she helped me step-by-step until everything was perfectly set up and resolved. It’s rare to find such a helpful and responsive support team. Highly recommend!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

Day one of my seven day trial and Im already impressed! Pearl from the support team reach out instantly to help me get started and within seconds all up and running in my store!

Using app

26 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

Amazing app, amazing customer service and definitely a benefit to our store.

Using app

25 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

Mason was very helpful in helping me set up the widget in addition to Grace as well. she helped explain everything to me and what was needed to get the widget heart color changed. I really appreciate both of their help. :)

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

Pearl is helpful and effectively solves any problem I share, while also mentioning helpful tools and updates.

Using app

9 months

Total reviews

2

Average rating

5.0