All reviews

Rating Breakdown

  • 5
    86% (2,366 ratings)
  • 4
    2% (61 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (21 ratings)

Reviews with Text

  • 95% (2,333)
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5 / 5 Share

Nov. 14, 2025

I had the pleasure of working with Pearl from the support team for our museumofc.myshopify.com store, and I couldn’t be happier with the experience. She handled every single request I had — no matter how detailed or complex — with incredible precision, patience, and professionalism. Pearl not only understood exactly what I needed, but also delivered each task perfectly and much faster than I expected. Her communication was clear, her solutions were spot-on, and she consistently went above and beyond to make sure everything looked and worked exactly the way I envisioned. It’s rare to find such a dedicated and genuinely helpful support specialist. Pearl made the entire process effortless and enjoyable, and thanks to her, our store now looks and functions exactly the way we wanted. Highly recommended — thank you, Pearl!

Using app

About 16 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2025

I’ve been really impressed with the support from Notify Me. Their team responded quickly, understood my issue straight away, and guided me through the solution step by step. What really stood out was how clear and patient they were, even when I had follow-up questions. Everything was resolved faster than I expected, and the app is now working exactly as I need it to. Highly recommend Notify Me – not just for the functionality, but for the excellent customer support behind it.

Using app

About 1 year

Total reviews

9

Average rating

4.6

5 / 5 Share

Nov. 13, 2025

the team has been very helpful with my startup, very prompt in responses and friendly. would recommend

Store

Smylen

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2025

Great support from Mason! He provided fast and clear technical assistance for the website integration. Very satisfied with the help — thank you!"

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2025

I installed Notify Me! to help streamline our restock notifications, and it has been a great addition to our store. The setup is simple, the features are exactly what we needed, and the app integrates smoothly with our theme without causing issues. What really stood out to me was the support. Nareh has been incredibly helpful throughout the entire process. She answered every question quickly, guided me through customizations, and genuinely cared about making sure everything worked perfectly for our store. It’s rare to get support that is this responsive and thoughtful. If you're looking for an app that handles back-in-stock alerts reliably and comes with amazing customer support, I definitely recommend this one. Thanks again, Nareh, for making the experience so smooth!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2025

Great support experience — Nareh was very helpful and responsive. Thank you!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2025

After downloading the app, I had a few things I needed editing I got that sorted with some great help. Then there was an issue with activation Buttons, Rick stepped in a sorted it straight away first go brilliant ! Not used to this high level of service.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2025

Miles has been incredible to work with! Super responsive and helpful.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2025

Great service from Dela at the team.

Using app

39 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2025

Just started using the app. I had some issues getting it setup - partially due to my theme confirmation - and Stella from the support team was fantastic! She helped me with multiple setup issues and got it all working perfectly for me!

Using app

About 9 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

Still Learning it but it seems to be able to do what I want!

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

Aplicação excelente, qualquer problema basta contactar e a equipa resolve logo e são muito atenciosos. Vale muito a pena o investimento.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

Wonderful app! Harry was great to work with and customized the wishlist link to make it look great!! Thanks so much!!

Using app

About 9 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

Nilou thank you so much for your help amazing

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

Best support and the app works like charm

Using app

About 3 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

Just added the app and had lots of questions. The customer support lady was excellent! The best support ever. She provided me more than I needed.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

Pearl was by far the best online customer service rep I've ever worked with. Not only did she help with questions, she also provided suggestions and feedback. WOW WOW WOW! Absolutely amazing. Customer service should be modeled after her cause it is truly top notch. I am extremely happy and never thought I could experience this level of professionalism and timely responses and care. Pearl is amazing and I can't say it enough

Store

ENDURE

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

absolutely fantastic app - support is so helpful, i just spoke to dela who helped me out with my black Friday prep and they answer so so quickly! so far Wishlist, pre order, and back in stock have been totally seamless! highly recommend. love that the tech support are so friendly dela actually made me giggle after a stressful day so love that <3

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

Super Simple Install, Got my First Preorder up and Running in 10-15 min. Got Live help withing seconds, SUPER HELPFUL

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

Using app

Over 1 year

Total reviews

1

Average rating

5.0