Notify Me! Back in Stock Alert
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Bisher habe ich nur gute Erfahrungen mit Notify! gemacht. Bei Fragen wird unverzüglich vom Support (in meinem Fall von Pearl) geholfen
Great app. Works well. Reasonably priced. Great customer support. Highly recommend!
This app is incredibly powerful and super customizable — perfect for anyone looking for an all-in-one solution to handle back-in-stock notifications, pre-orders, and wishlists. It’s amazing how smoothly it manages everything in one place. I especially love that it provides detailed product-wise submission data in the dashboard and allows customers to receive notifications through email, SMS, and push alerts — super convenient and efficient! A special shoutout to Dela from the support team for the outstanding assistance and lightning-fast customizations. The support experience was top-notch. Overall, this app has been a huge help for our store. Highly recommended to anyone who wants a reliable, flexible, and well-supported solution!
Nilou worked with me while I was trying to move between seeing the issues and working with her. She was super patient and helpful
Thanks to Stella for her quick and efficient help!
Pearl help me out with a preoder issue and shove it really quick!
Great app. Glad someone recommended it to me.
Great help in setting up my pre-orders!
perfect to help my business grow
So far, I'm pleased with the app. I am a small business and really appreciate the special pricing tier offered to new shops just getting up and running. I got all of the functionality I wanted for a really fair price. And when I needed a slight tweak to the CSS of a button, Pearl helped me fix it in less than 5 minutes. At a time when getting all of the little details sorted for shop opening can feel overwhelming, this app and the customer service are a much-appreciated find.
Unreliable for Critical Restock We installed Notify Me! to manage restock alerts for our ecommerce store, but unfortunately the experience was very buggy. It took some manual back and forth with their team to get it to work, and when our products were actually restocked, the app failed to recognize the inventory update — it stayed stuck in “out of stock” mode and never triggered the restock notifications. We reached out to support and tried troubleshooting, but the issue remained unresolved for an entire day. For a retail operation, that kind of downtime after a major restock is unacceptable — we put a lot of effort into preparing our drop, only to lose valuable sales and customer trust because the app didn’t function as intended. Support was polite, but ultimately unable to fix the issue in time. I would not recommend this app if you rely on timely and accurate restock notifications to drive revenue.
Thank you for sharing your experience. You’re absolutely right — when a restock is tied to a planned drop or revenue moment, reliability is critical. If notifications fail to trigger or inventory isn’t recognized properly, that directly impacts both sales and customer trust. That’s not something we take lightly. Since your case, we’ve made improvements to how inventory updates are detected and how notification triggers respond to restock events. We’ve also strengthened our internal escalation process to reduce resolution time during revenue-critical moments. We understand that the experience you described didn’t meet expectations at the time, and we appreciate you taking the time to document it clearly. If you ever wish to revisit the product, our team remains available to review your specific setup and ensure everything functions as intended. — Notify Me! Team
Very helpful team when requesting custom integration support (I wanted to tweak how it looked). Very quick response (minutes) and no charge!
This app is easy to install and use, the setup process was straightforward, and it seamlessly integrates with our theme. The results have been great in boosting customer engagement for out-of-stock and preorder items. Customer support has been excellent and always helpful in resolving any issues. Overall, this is a fantastic solution that’s added real value to our store.
Amazing plugin with even more amazing customer service! Had an issue because I only sell a single product on the front page and would require a higher tier plan if I wanted pre-sale functionality. Talked with Nilou via chat (near instant response) and she helped me out a ton! 60 minutes later everything was working perfectly, zero extra charge and a pre-order button on my homepage. Out of this world customer service, especially compared to most other companies these days. Absolutely recommending the App!
They offer great, functional features. It’s really easy to use. The interface and their support are excellent. I definitely recommend it.
Thank you so much for your kind words and recommendation! We're thrilled to hear that you’re enjoying our features and finding the platform easy to use. It’s wonderful to know that our interface and support have met your expectations. We truly appreciate your support and look forward to continuing to provide you with an excellent experience.
The support team is awesome when you need help with something not lining up or other tweaks. No run around - just quick solutions. The app features are also perfect for pre-orders, out of stock, etc. Their email and SMS formatting options are also on point. This is the pre-order app my Shopify developer recommended and he was right.
Thank you so much for your fantastic feedback! We’re thrilled to hear that our support team has been able to assist you quickly and effectively whenever you need help. It’s great to know that our app features, like pre-orders and out-of-stock management, are serving your needs well. We’re also happy to hear that the email and SMS formatting options are meeting your expectations. A big thank you to your Shopify developer for recommending us – we’re so glad to be part of your solution!
Stella was super helpful and friendly!
Thank you for sharing your experience! We’re so glad to hear that Stella was able to assist you in such a helpful and friendly manner. We’ll be sure to pass along your kind words to her. If you ever need anything else, don’t hesitate to reach out!
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