All reviews

Rating Breakdown

  • 5
    87% (2,553 ratings)
  • 4
    2% (62 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (9 ratings)
  • 1
    1% (25 ratings)

Reviews with Text

  • 95% (2,510)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 2, 2025

Quickly responded with the feature we needed!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! 😊 We're glad we could quickly provide the feature you needed. If you ever need anything else, we're here to help!

5 / 5 Share

Feb. 28, 2025

We've had some hiccups here and there, but Mason was able to help us perfectly!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your honest feedback! 😊 We're glad Mason was able to assist you and get everything sorted out perfectly. If you ever need any more help, we're always here for you!

5 / 5 Share

Feb. 28, 2025

Pearl went above and beyond to fine-tune the CSS of the notify button for our website, ensuring the button displayed perfectly. Her attention to detail and willingness to make adjustments until everything looked just right made a huge difference. We truly appreciate her expertise and dedication—thank you, Pearl!

Using app

About 10 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your amazing review! 😊 We're thrilled to hear that Pearl went above and beyond to fine-tune the CSS for your notify button. Her attention to detail and dedication truly make a difference! We'll be sure to share your kind words with her. If you ever need anything else, we're here to help!

5 / 5 Share

Feb. 27, 2025

Great app that integrates seamlessly with the Prestige theme and allows us to capture lost revenue. And great customer support - thank you Pearl and Aliya for helping us with the DNS configurations.

Using app

4 months

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for your fantastic review! 😊 We're thrilled to hear that the app integrates seamlessly with the Prestige theme and helps you capture lost revenue. A big shoutout to Pearl and Aliya for assisting with the DNS configurations! If you ever need more support, we're always here to help.

5 / 5 Share

Feb. 27, 2025

Sam made it a breeze to get my customization request in and live in minutes! Prioritizing both desktop and mobile scenarios. Very happy with the responsiveness of team and app. Thank you!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful review! 😊 We're so glad to hear that Sam made your customization request quick and seamless, ensuring a great experience on both desktop and mobile. Your satisfaction means a lot to us! If you ever need anything else, we're always here to help.

5 / 5 Share

Feb. 26, 2025

Aliya was super helpful with my request, thank you!

Using app

About 21 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! 😊 We're happy to hear that Aliya was super helpful with your request. If you ever need anything else, we're always here to assist!

5 / 5 Share

Feb. 26, 2025

Great so far, customer service was very helpful with set up, Mason was very attentive in resolving my issue for me, thanks!

Store

JRF

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great feedback! 😊 We're glad to hear that you're enjoying the app so far and that Mason provided attentive support in resolving your issue. If you ever need anything else, we're here to help!

5 / 5 Share

Feb. 26, 2025

Gentilissimi e velocissimi!! App super consigliata soprattutto perchè in Italiano e facile da configurare! Pearl è un supporto eccezionale!

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Grazie mille per il tuo fantastico feedback! 😊 Siamo felici che l'app sia facile da configurare e disponibile in italiano. Un grande applauso a Pearl per il suo supporto eccezionale! Se hai bisogno di altro, siamo sempre qui per aiutarti.

5 / 5 Share

Feb. 25, 2025

Great app, easy to use, great customer service.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your great review! 😊 We're glad you find the app easy to use and appreciate our customer service. If you ever need any assistance, we're always here to help!

5 / 5 Share

Feb. 25, 2025

Great support from Stella, issue resolved in one interaction

Using app

Over 1 year

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for your feedback! 😊 We're glad to hear that Stella provided great support and resolved your issue in just one interaction. If you ever need anything else, we're here to help!

5 / 5 Share

Feb. 25, 2025

This app is fantastic! It does exactly what it’s supposed to do. Pearl from Customer Care was super helpful and fixed everything really quickly. I highly recommend it!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your fantastic review! 😊 We're thrilled to hear the app is working perfectly for you and that Pearl provided quick and helpful support. We truly appreciate your recommendation! If you ever need anything, we're here to help.

5 / 5 Share

Feb. 23, 2025

Sam was amazing ! Very efficient and prompt. Helped solve my problem quickly

Using app

3 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your great review! 😊 We're so glad to hear that Sam provided efficient and prompt support to solve your issue quickly. If you ever need anything else, we're always here to help!

5 / 5 Share

Feb. 22, 2025

Absolutely amazing customer service by Nareh. Even changed the feature to do what I needed instantly so it's an amazing app and even better customer service. Can't recommend this enough!

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your amazing review! 😊 We're thrilled to hear that Nareh went above and beyond to customize the feature for your needs. It's great to know you're enjoying both the app and our customer service! We truly appreciate your recommendation.

5 / 5 Share

Feb. 21, 2025

Miles addressed my concerns quickly. I'd spent an hour trying to figure it out on my own. And he went above and beyond for my shop. I appreciate the excellent customer service.

Using app

21 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that Miles was able to quickly resolve your concerns and provide the support you needed. We strive to go above and beyond for our customers, and your feedback means a lot to us. If you ever need further assistance, don't hesitate to reach out. We're always happy to help!

5 / 5 Share

Feb. 21, 2025

Great customer support from Miles! Did an awesome job of quickly customizing their widget to suit my needs through the customer support chat widget on the app page.

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We're so glad to hear that Miles provided great support and customized the widget to fit your needs. We always aim to deliver fast and efficient assistance, and it’s great to know we hit the mark for you. If you ever need anything else, we're just a message away!

5 / 5 Share

Feb. 21, 2025

ils m'ont aidé à intégrer l'application rapidement

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Merci beaucoup pour votre retour ! Nous sommes ravis d'avoir pu vous aider à intégrer l'application rapidement. N'hésitez pas à nous contacter si vous avez d'autres questions ou besoins. Nous sommes toujours là pour vous aider !

5 / 5 Share

Feb. 21, 2025

Good and quick customer support

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad to hear you had a great experience with our customer support. If you ever need any further assistance, we're always here to help!

5 / 5 Share

Feb. 21, 2025

The customer service team demonstrated exceptional professionalism and dedication in addressing my inquiry. They responded promptly to my concerns, patiently listened to my needs, and provided comprehensive solutions that exceeded my expectations. Their systematic approach and attention to detail throughout the process truly impressed me. This efficient problem-solving capability combined with their warm service attitude has not only resolved my immediate issue but also significantly improved my overall experience. I highly commend their commitment to service excellence and would particularly like to recognize their ability to maintain such high standards under pressure. This outstanding service quality has undoubtedly strengthened my trust in the organization, and I look forward to future interactions with this remarkable team.

Using app

About 3 hours

Total reviews

4

Average rating

5.0

Developer Reply

Wow! Thank you so much for your thoughtful and detailed review. We are truly grateful for your kind words and are thrilled to hear that our customer service team exceeded your expectations. Providing prompt, professional, and comprehensive support is our top priority, and it’s incredibly rewarding to know that our efforts made a positive impact on your experience. Your trust and appreciation mean the world to us, and we look forward to assisting you again in the future. If you ever need anything, we're always here to help!

5 / 5 Share

Feb. 20, 2025

Great app, and Nareh from the support time was very helpful in solving any glitches!

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words! We're delighted to hear that you're enjoying the app and that Nareh was able to assist you effectively. Providing great support is our priority, and we appreciate you taking the time to share your experience. If you ever need further assistance, we're always here to help!

5 / 5 Share

Feb. 20, 2025

Pearl has been amazing in helping me with the setting of the preorder button! Really happy with the customer caring so far :)

Store

Pinnole

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words! We're so glad to hear that Pearl was able to assist you with setting up the preorder button. Providing excellent customer care is our top priority, and we're thrilled that you're happy with the support so far! If you ever need any further help, we're always here for you.