All reviews

Rating Breakdown

  • 5
    87% (2,557 ratings)
  • 4
    2% (62 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (9 ratings)
  • 1
    1% (25 ratings)

Reviews with Text

  • 95% (2,514)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 21, 2025

Good and quick customer support

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad to hear you had a great experience with our customer support. If you ever need any further assistance, we're always here to help!

5 / 5 Share

Feb. 21, 2025

The customer service team demonstrated exceptional professionalism and dedication in addressing my inquiry. They responded promptly to my concerns, patiently listened to my needs, and provided comprehensive solutions that exceeded my expectations. Their systematic approach and attention to detail throughout the process truly impressed me. This efficient problem-solving capability combined with their warm service attitude has not only resolved my immediate issue but also significantly improved my overall experience. I highly commend their commitment to service excellence and would particularly like to recognize their ability to maintain such high standards under pressure. This outstanding service quality has undoubtedly strengthened my trust in the organization, and I look forward to future interactions with this remarkable team.

Using app

About 3 hours

Total reviews

4

Average rating

5.0

Developer Reply

Wow! Thank you so much for your thoughtful and detailed review. We are truly grateful for your kind words and are thrilled to hear that our customer service team exceeded your expectations. Providing prompt, professional, and comprehensive support is our top priority, and it’s incredibly rewarding to know that our efforts made a positive impact on your experience. Your trust and appreciation mean the world to us, and we look forward to assisting you again in the future. If you ever need anything, we're always here to help!

5 / 5 Share

Feb. 20, 2025

Great app, and Nareh from the support time was very helpful in solving any glitches!

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words! We're delighted to hear that you're enjoying the app and that Nareh was able to assist you effectively. Providing great support is our priority, and we appreciate you taking the time to share your experience. If you ever need further assistance, we're always here to help!

5 / 5 Share

Feb. 20, 2025

Pearl has been amazing in helping me with the setting of the preorder button! Really happy with the customer caring so far :)

Store

Pinnole

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words! We're so glad to hear that Pearl was able to assist you with setting up the preorder button. Providing excellent customer care is our top priority, and we're thrilled that you're happy with the support so far! If you ever need any further help, we're always here for you.

5 / 5 Share

Feb. 20, 2025

Great app and great support! Pearl was really helpful getting everything sorted

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great feedback! We're so happy to hear that you're enjoying the app and that Pearl was able to help get everything sorted for you. If you ever need any further assistance, we're always here to help!

5 / 5 Share

Feb. 20, 2025

Great customer service, still testing the app but it seems to be able to provide everything a new business needs when stock runs out, Not tried the pre order but based on how well the out of stock notify me section works I am sure it will do what any business wants.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words! We're delighted to hear that you're having a great experience with our customer service and that the app is meeting your business needs so far. We appreciate you taking the time to test it out, and we're confident that the preorder feature will work just as smoothly for you. If you have any questions or need assistance along the way, feel free to reach out—we're always happy to help!

5 / 5 Share

Feb. 19, 2025

Really cool app. can't wait to see what happens when we restock. Tech support was very helpful and prompt

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great feedback! We're so glad you're enjoying the app and excited to see how it works for you when you restock. Our tech support team is always here to help, so don't hesitate to reach out if you ever need anything. We appreciate your support!

5 / 5 Share

Feb. 19, 2025

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review!

5 / 5 Share

Feb. 19, 2025

I am new to the app and I worked with Melissa. She was wonderful - prompt, polite, super informative and patient with me as I navigate the new tool. My questions were answered within minutes. I really appreciated the level of customer service support I was receiving. Thank you, Melissa!

Using app

36 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We're so happy to hear that Melissa provided you with prompt, polite, and informative support as you navigated the app. Our team strives to make every experience smooth and helpful, and we’re thrilled that Melissa made a great impression. If you ever have more questions or need assistance, we're always here to help. Welcome to the app, and thanks again for your kind words!

5 / 5 Share

Feb. 19, 2025

Amazing app and amazing customer service. Thanks Pearl, and she solve all my questions! Thanks a lot~~~

Store

RUOHAN

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're so glad to hear that you're loving the app and had a great experience with our customer service. Pearl will be thrilled to know she could help answer all your questions. If you ever need anything else, we're always here to assist you. Thanks again!

5 / 5 Share

Feb. 19, 2025

Easy to install and customize, chat assistance is speedy

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad to hear that you found the app easy to install and customize. It's also great to know that our chat assistance was speedy! If you ever need any further help, feel free to reach out—we’re always here to assist.

5 / 5 Share

Feb. 18, 2025

Great support team! Miles was an absolute delight, and very quickly helped me customize the location and look of the button.

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words! We're so happy to hear that you had a great experience with our support team and that Miles was able to quickly help you customize the button's location and appearance. If you ever need any further assistance, we're always here to help. Thanks again!

5 / 5 Share

Feb. 18, 2025

Great customer support

Using app

5 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you very much for your review!

5 / 5 Share

Feb. 17, 2025

Nareh was very helpful and resolved my issue very quickly. Very happy thank you

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind feedback! We're so glad to hear that Nareh was able to resolve your issue quickly. Your satisfaction means a lot to us, and we're always here if you need any further assistance. Thanks again!

5 / 5 Share

Feb. 17, 2025

Pearl was so helpful and quick to provide assistance. She helped me understand what I was doing incorrectly and applied a quick resolution to get everything working correctly. Can't thank her enough!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're so glad to hear that Pearl was able to quickly assist you and help you understand the issue. Providing clear and efficient support is what we strive for, and we're happy she could get everything working smoothly for you. If you ever need any more help, we're always here. Thanks again!

5 / 5 Share

Feb. 16, 2025

J'ai échangé avec Stella et je suis très satisfaite de son accompagnement ! Elle a été très réactive, à l'écoute et a su répondre à toutes mes demandes. Encore merci, Stella !

Store

Menina

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Merci beaucoup pour votre retour ! Nous sommes ravis d'apprendre que Stella a pu vous accompagner efficacement et répondre à toutes vos demandes avec réactivité et écoute. Votre satisfaction est notre priorité, et nous restons à votre disposition si vous avez besoin d'aide à l'avenir. Encore merci pour votre confiance !

5 / 5 Share

Feb. 15, 2025

Customer service is top notch, very responsive and sorted issue quickly. Thank you Miles!

Using app

32 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're thrilled to hear that you had a great experience with our customer service and that Miles was able to resolve your issue quickly. If you ever need further assistance, we're always here to help. Thanks again!

5 / 5 Share

Feb. 15, 2025

This app has been incredibly easy to use and the support was super fast when I needed something tweaked. Would recommend!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your great feedback! We're so happy to hear that you find the app easy to use and that our support team was able to assist you quickly. Your recommendation means a lot to us! If you ever need anything else, we're always here to help.

5 / 5 Share

Feb. 14, 2025

Great customer service! I missed a payment due to a local emergency and they were able to help me get a refund back with no issues. Will definitely continue to support this app when I can in the future!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're so glad we could assist you during a challenging time and make the refund process smooth for you. Your support means a lot to us, and we truly appreciate it.

5 / 5 Share

Feb. 14, 2025

Great App & Support! We're really happy with this app! It works exactly as expected, and the support team is fantastic—quick to respond and very helpful. Highly recommend!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your fantastic feedback! We're so happy to hear that the app is working exactly as expected and that our support team has been quick and helpful. Your recommendation means a lot to us! If you ever need anything, we're always here to assist.