All reviews

Rating Breakdown

  • 5
    88% (2,667 ratings)
  • 4
    2% (65 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (26 ratings)

Reviews with Text

  • 94% (2,621)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 3, 2025

I am a designer not tech savvy at ALL! I emailed for help and Nareh assisted me and showed me what to do in the simplest yet informative way and took all by a minute to do! Thank you for your A1 customer support!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your amazing review! 😊 We're so glad to hear that Nareh made things simple and easy for you. Providing A1 support is what we strive for! If you ever need help again, we're always here for you.

1 / 5 Share

March 3, 2025

Ridiculous pricing model. they want to charge 3% transaction fee for pre-orders. Save your money and look elsewhere.

Using app

About 2 months

Total reviews

6

Average rating

2.3

5 / 5 Share

March 3, 2025

Pearl form support is a Star!!! She mange every issue for me!!! Thank you

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful review! ⭐ We're so glad to hear that Pearl took great care of everything for you! We'll be sure to share your kind words with her. If you ever need anything else, we're always here to help!

5 / 5 Share

March 2, 2025

Amazing service and super to easy use app so far!!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your fantastic review! 😊 We're thrilled to hear you're loving the app and our service. If you ever need any help, we're always here for you!

5 / 5 Share

March 2, 2025

Iv used this app in the past to try out. I recently decided to use it again because the app works exactly for the needs i had, and does everything it advertises. They currently have a sale and i had some questions, and sent a chat. I was expecting to receive an email back as it’s 10 pm at night, but i was greeted with an actual human for customer support. Pearl was my customer service agent and she took the time to answer all my questions as well as help me diagnose the issues i had. It’s refreshing to have quality customer service that isn’t AI or a bot, let alone someone who genuinely cares for the customer.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your thoughtful review! 😊 We're so happy to hear that our app meets your needs and that you decided to return! Providing real, human support—no bots, just genuine care—is something we truly value. Pearl will be thrilled to know she made a difference in your experience! If you ever need anything, we're always here for you.

5 / 5 Share

March 2, 2025

Great service & really helpful. Thanks Nareh :)

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! 😊 We're so glad to hear that Nareh was helpful. If you ever need anything else, we're always here to assist!

5 / 5 Share

March 2, 2025

ayyyy lo amo, el soporte 10/10 <3 100% recomendado

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

¡Muchísimas gracias! 😊 Nos encanta saber que amas la app y que nuestro soporte fue 10/10. 💙 ¡Estamos aquí para ayudarte siempre que lo necesites!

5 / 5 Share

March 2, 2025

Quickly responded with the feature we needed!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! 😊 We're glad we could quickly provide the feature you needed. If you ever need anything else, we're here to help!

5 / 5 Share

Feb. 28, 2025

We've had some hiccups here and there, but Mason was able to help us perfectly!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your honest feedback! 😊 We're glad Mason was able to assist you and get everything sorted out perfectly. If you ever need any more help, we're always here for you!

5 / 5 Share

Feb. 28, 2025

Pearl went above and beyond to fine-tune the CSS of the notify button for our website, ensuring the button displayed perfectly. Her attention to detail and willingness to make adjustments until everything looked just right made a huge difference. We truly appreciate her expertise and dedication—thank you, Pearl!

Using app

About 10 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your amazing review! 😊 We're thrilled to hear that Pearl went above and beyond to fine-tune the CSS for your notify button. Her attention to detail and dedication truly make a difference! We'll be sure to share your kind words with her. If you ever need anything else, we're here to help!

5 / 5 Share

Feb. 27, 2025

Great app that integrates seamlessly with the Prestige theme and allows us to capture lost revenue. And great customer support - thank you Pearl and Aliya for helping us with the DNS configurations.

Using app

4 months

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for your fantastic review! 😊 We're thrilled to hear that the app integrates seamlessly with the Prestige theme and helps you capture lost revenue. A big shoutout to Pearl and Aliya for assisting with the DNS configurations! If you ever need more support, we're always here to help.

5 / 5 Share

Feb. 27, 2025

Sam made it a breeze to get my customization request in and live in minutes! Prioritizing both desktop and mobile scenarios. Very happy with the responsiveness of team and app. Thank you!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful review! 😊 We're so glad to hear that Sam made your customization request quick and seamless, ensuring a great experience on both desktop and mobile. Your satisfaction means a lot to us! If you ever need anything else, we're always here to help.

5 / 5 Share

Feb. 26, 2025

Aliya was super helpful with my request, thank you!

Using app

About 21 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! 😊 We're happy to hear that Aliya was super helpful with your request. If you ever need anything else, we're always here to assist!

5 / 5 Share

Feb. 26, 2025

Great so far, customer service was very helpful with set up, Mason was very attentive in resolving my issue for me, thanks!

Store

JRF

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great feedback! 😊 We're glad to hear that you're enjoying the app so far and that Mason provided attentive support in resolving your issue. If you ever need anything else, we're here to help!

5 / 5 Share

Feb. 26, 2025

Gentilissimi e velocissimi!! App super consigliata soprattutto perchè in Italiano e facile da configurare! Pearl è un supporto eccezionale!

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Grazie mille per il tuo fantastico feedback! 😊 Siamo felici che l'app sia facile da configurare e disponibile in italiano. Un grande applauso a Pearl per il suo supporto eccezionale! Se hai bisogno di altro, siamo sempre qui per aiutarti.

5 / 5 Share

Feb. 25, 2025

Great app, easy to use, great customer service.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your great review! 😊 We're glad you find the app easy to use and appreciate our customer service. If you ever need any assistance, we're always here to help!

5 / 5 Share

Feb. 25, 2025

Great support from Stella, issue resolved in one interaction

Using app

Over 1 year

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for your feedback! 😊 We're glad to hear that Stella provided great support and resolved your issue in just one interaction. If you ever need anything else, we're here to help!

5 / 5 Share

Feb. 25, 2025

This app is fantastic! It does exactly what it’s supposed to do. Pearl from Customer Care was super helpful and fixed everything really quickly. I highly recommend it!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your fantastic review! 😊 We're thrilled to hear the app is working perfectly for you and that Pearl provided quick and helpful support. We truly appreciate your recommendation! If you ever need anything, we're here to help.

5 / 5 Share

Feb. 23, 2025

Sam was amazing ! Very efficient and prompt. Helped solve my problem quickly

Using app

3 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your great review! 😊 We're so glad to hear that Sam provided efficient and prompt support to solve your issue quickly. If you ever need anything else, we're always here to help!

5 / 5 Share

Feb. 22, 2025

Absolutely amazing customer service by Nareh. Even changed the feature to do what I needed instantly so it's an amazing app and even better customer service. Can't recommend this enough!

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your amazing review! 😊 We're thrilled to hear that Nareh went above and beyond to customize the feature for your needs. It's great to know you're enjoying both the app and our customer service! We truly appreciate your recommendation.