All reviews

Rating Breakdown

  • 5
    86% (2,366 ratings)
  • 4
    2% (61 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (21 ratings)

Reviews with Text

  • 95% (2,333)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 4, 2025

Grace was super helpful with customization! very quick and easy to work with

Store

The CAVA Shop

Using app

About 2 months

Developer Reply

We really appreciate your feedback! It’s great to know that Grace provided such quick and helpful support with your customization. Thanks for sharing your experience!

5 / 5 Share

Nov. 4, 2025

Great experience with extra help from Miles going through first time at "Notify me when back in stock". Those of us first-timers appreciate the question and answer chat to get setup up and running. Highly recommended. Thanks!

Store

Jake's Chili Starter

Using app

32 minutes

Developer Reply

Thank you so much for your kind words! We’re delighted to hear you had a great experience and that Miles was able to make your first setup smooth and easy. We truly appreciate your recommendation and your support!

5 / 5 Share

Nov. 4, 2025

Excellent service, patience and guidance. Miles helped us to achieve our goals and much more with further enhancements to our Notify Me platform. Thank you for the great service and quick responsiveness

Store

musiciansbuy.com

Using app

7 days

Developer Reply

Thank you so much for your wonderful feedback! We’re thrilled to hear that Miles provided such excellent service and helped you enhance your Notify Me setup. We truly appreciate your kind words and are so glad you’re happy with the results!

5 / 5 Share

Nov. 4, 2025

Very good customer service, and the app looks very easy to use! Can't to have my first preorders

Store

anane

Using app

5 months

Developer Reply

Thank you so much for your kind words! We’re glad you’re finding the app easy to use and that our customer service made a great impression. We can’t wait for you to start receiving your first preorders!

5 / 5 Share

Nov. 3, 2025

Super easy to use and works perfectly for our store! The setup took only a few minutes, and everything runs smoothly~ Their customer service rep, Pearl, is amazing!! Super fast, friendly, and really helpful. Highly recommend this app to anyone who wants a simple and reliable back-in-stock solution!

Store

UPTOUCH

Using app

1 day

Developer Reply

We really appreciate your thoughtful review! It’s great to know that the setup was simple and that Pearl provided fast and friendly support. Thank you for recommending our app — we’re so glad it’s working perfectly for your store!

5 / 5 Share

Nov. 3, 2025

I didnt need to use the app in the end for my business but I had some subscription issues and when I reached out to them they were extremely helpful both grace & pearl fixed the issue in no time and made it all seamless. I am sure the app is good for other businesses but wasn't suited for me - but the service was awesome! :)

Store

Caravan Chai

Using app

About 1 year

Developer Reply

Thank you so much for your kind words! We’re really glad Grace and Pearl were able to help resolve your issue quickly and make the process smooth. Even though the app wasn’t the right fit for your business, we truly appreciate your feedback and your kind recognition of our support team!

5 / 5 Share

Nov. 3, 2025

Store

KMC Handbags

Using app

About 1 month

Developer Reply

Thank you for your review.

5 / 5 Share

Nov. 3, 2025

super easy to work with, communicative and support was very fast to resolve my issue!

Store

Bombi Gear

Using app

Over 1 year

Developer Reply

Thank you so much for your kind words! We’re thrilled to hear that you found our team easy to work with and that we could resolve your issue quickly. Your feedback means a lot to us!

5 / 5 Share

Nov. 3, 2025

Great service! Pearl was very helpful.

Store

The Craftsmen Collection

Using app

8 months

Developer Reply

Thank you so much for your kind words! We’re delighted to hear that Pearl was able to help — we’ll be sure to share your feedback with her!

5 / 5 Share

Nov. 1, 2025

Mason helped me with all the setups needed and a great app to work with!

Store

Rhea Vania

Using app

5 days

Developer Reply

We really appreciate your feedback! It’s great to hear that Mason provided helpful support and that the app is working well for you. Thanks for sharing your experience!

5 / 5 Share

Nov. 1, 2025

parfaite! merci Grace

Store

Velvyra Shop

Using app

8 days

Developer Reply

Merci ! 💙 Nous sommes heureux que Grace ait pu vous aider !

5 / 5 Share

Oct. 31, 2025

Excellent customer service from Grace - She did an amazing job fixing the colours of the widgets and making my site look even better - Very professional and fast service - Thank you Grace for all you help this evening!

Store

Wools Direct

Using app

40 minutes

Developer Reply

Thank you so much for your kind words! We’re thrilled to hear that Grace was able to help customize your widgets and make your site look even better. We’ll be sure to pass along your appreciation — she’ll be so happy to hear it!

5 / 5 Share

Oct. 31, 2025

Very nice and helpful customer service!

Store

Alpacas of Montana

Using app

About 1 month

Developer Reply

Thank you so much for your kind words! We’re delighted to hear that you had a great experience with our customer service.

5 / 5 Share

Oct. 31, 2025

Top Support, thx to Harry!

Store

InvisiWear

Using app

About 1 month

Developer Reply

Thank you so much! We’re thrilled to hear that Harry was able to help — we’ll be sure to share your kind words with him!

5 / 5 Share

Oct. 31, 2025

Sam was awesome helping me with some coding and getting my widgets looking on brand and great!

Store

Calypso Boutique

Using app

Over 1 year

Developer Reply

Thank you so much for your kind words! We’re delighted to hear that Sam was able to help with your coding and get your widgets looking perfectly on brand. We’ll be sure to pass along your appreciation — he’ll be thrilled!

5 / 5 Share

Oct. 31, 2025

Store

LA FORET ENCHANTEE CONCEPT STORE

Using app

21 days

Developer Reply

Thank you for your review.

5 / 5 Share

Oct. 31, 2025

Store

Sirona Hygiene Private Limited

Using app

36 minutes

Developer Reply

Thank you for your review.

5 / 5 Share

Oct. 31, 2025

The workflow works perfectly. I'm just newbie for Shopify. The support team is very supportive and helpful, especially Pearl. She give me the guidance and help me to adjust the appearance to show my boss( as I need her approval before upgrade plan )

Store

Luxury29

Using app

About 1 hour

Developer Reply

Thank you so much for your kind words! We’re delighted to hear that the workflow is running smoothly for you and that Pearl was able to guide you through the setup. We’ll be sure to share your feedback with her — she’ll be so happy to hear it!

5 / 5 Share

Oct. 31, 2025

Pearl was a great help, this app is a must have !!

Using app

33 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re thrilled to hear that Pearl was able to help and that you’re enjoying the app — we really appreciate your support!

5 / 5 Share

Oct. 31, 2025

This app is exactly what I needed to offer better communication and visuals for my customers! When I first got the app I needed a little help. I used the built in help and got connected RIGHT AWAY. It was so refreshing to speak with an actual human being and get immediate help setting up my widgets. The NICEST lady named Pearl helped me and I don't think I have ever gotten better customer service. She was so kind and helpful. She was able to provide me all the tweaks I needed and more! Very happy I came across this app to help elevate the shopping experience for my customers.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! We’re thrilled to hear that the app is helping you enhance communication and visuals for your customers. It’s wonderful that Pearl could assist you right away and make your setup experience so smooth — she’ll be delighted to hear your kind words! We truly appreciate your support and are so glad you’re part of our community.