Notify Me! Back in Stock Alert
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Exceptionally fast and friendly customer support 24/7
Resolved all my problems quickly. THanks a lot!
Great little notification app!
Thanks so much for the great feedback! We’re glad you’re enjoying the app and that it’s working well for your notifications!
Nilou was very helpful, she understood and gave us good suggestions to fix the issues, and the app is very good!
Thank you so much for your kind words! We’re delighted to hear that Nilou was able to help and that you’re enjoying the app. Your feedback means a lot to us!
This app is great, probably the best! It is very user friendly and the customer service is A1.. ask for Miles, he's great! They go above and beyond to accommodate any special requests or questions you may have. EVERYONE NEEDS THIS APP!!!
Wow — thank you so much for the amazing review! We’re thrilled to hear you’re loving the app and that Miles was able to provide such great support. Our team truly appreciates your kind words and your recommendation!
Dela was great at helping me! Thank you.
Thanks so much for your kind words! We’re so glad Dela was able to help you — we’ll be sure to share your appreciation with her.
Installed this app today so I don't have much experience of it yet. So far it's looking good. I want to thank Miles though at NotifyMe for the excellent work and patience in helping me adjusting the features to fit our website. So good to receive such quick response and unlimited help from a human team.
Thank you for sharing your experience! We’re glad to hear everything is looking good so far. It’s great to know that Miles was able to help you adjust the features to fit your website and provide the quick, patient support you needed. We truly appreciate your kind words about our team, and we’re always here whenever you need help moving forward!
I wanted to personally thank Mason for his incredible help with my Shopify store. After I downloaded “Notify Me,” everything got mixed up, and I was so stressed trying to fix it. Mason reached out and fixed everything for me so quickly and efficiently. He was so easy to deal with, very professional, and made the whole process smooth and stress-free. I really appreciate his help — he took all the pressure off and made everything work perfectly again.
Thank you so much for taking the time to share your experience! We’re thrilled to hear that Mason was able to help get everything back on track with your Shopify store. We’ll be sure to pass along your kind words — he’ll be delighted to hear them! We truly appreciate your trust and support.
After installing Notify, Pearl was helpful to troubleshoot some technical troubles for me. She helped me set up the preorder button to capture information correctly and even customized the button to match my store theme.
Thank you so much for sharing your experience! We’re delighted to hear that Pearl was able to help you troubleshoot and get your preorder button set up perfectly. We’ll be sure to pass along your kind words — she’ll be so happy to hear them!
Fantastic App. Support team is amazing. Especially Miles who was super quick to assist and sort my inquiry & Grace, was understanding and helpful. Highly recommend :)
We really appreciate your kind words! It’s great to know you’re happy with the app and that Grace provided such helpful and understanding support. Thanks for recommending us!
Thank you for your review.
Grace was super helpful with customization! very quick and easy to work with
We really appreciate your feedback! It’s great to know that Grace provided such quick and helpful support with your customization. Thanks for sharing your experience!
Great experience with extra help from Miles going through first time at "Notify me when back in stock". Those of us first-timers appreciate the question and answer chat to get setup up and running. Highly recommended. Thanks!
Thank you so much for your kind words! We’re delighted to hear you had a great experience and that Miles was able to make your first setup smooth and easy. We truly appreciate your recommendation and your support!
This company offered a decent product, but after we were locked in to their system, they raised the prices by hundreds of dollars per month. Unfortunately it is not a simple process to migrate to a new vendor because Shopify imposes an import limit of 1000 records. If you have lots of customers waiting for notifications, you will not be able to migrate. This company was polite, but offered no assistance in dealing with this problem. Notify Me was an expensive, complicated mistake, avoid.
We’re truly sorry to hear about your experience and understand how frustrating this situation must have been. Our goal has always been to provide reliable service with clear communication and transparent pricing. The pricing change you encountered was related to your store being on one of our older legacy annual plans, which functioned differently from our current plans. Our newer plans include additional features such as low stock alerts and wishlists, and we recognize that the transition may not have been communicated as clearly as it should have been. For that, we sincerely apologize. Regarding the Shopify import limit of 1,000 records, we appreciate you highlighting this challenge. Unfortunately, this limitation is imposed by Shopify and is outside of our control. That said, we regret that we weren’t able to assist you further at the time, and we understand how this made migration feel especially difficult. We know how critical back-in-stock notifications are for your business, and we’re sorry that your experience with Notify Me fell short of your expectations. Your feedback has been valuable in helping us improve how we communicate plan changes and support merchants during transitions. If you ever consider giving Notify Me another try, we’d be more than happy to personally assist you to ensure a smooth and transparent experience from start to finish.
Excellent service, patience and guidance. Miles helped us to achieve our goals and much more with further enhancements to our Notify Me platform. Thank you for the great service and quick responsiveness
Thank you so much for your wonderful feedback! We’re thrilled to hear that Miles provided such excellent service and helped you enhance your Notify Me setup. We truly appreciate your kind words and are so glad you’re happy with the results!
Very good customer service, and the app looks very easy to use! Can't to have my first preorders
Thank you so much for your kind words! We’re glad you’re finding the app easy to use and that our customer service made a great impression. We can’t wait for you to start receiving your first preorders!
Super easy to use and works perfectly for our store! The setup took only a few minutes, and everything runs smoothly~ Their customer service rep, Pearl, is amazing!! Super fast, friendly, and really helpful. Highly recommend this app to anyone who wants a simple and reliable back-in-stock solution!
We really appreciate your thoughtful review! It’s great to know that the setup was simple and that Pearl provided fast and friendly support. Thank you for recommending our app — we’re so glad it’s working perfectly for your store!
I didnt need to use the app in the end for my business but I had some subscription issues and when I reached out to them they were extremely helpful both grace & pearl fixed the issue in no time and made it all seamless. I am sure the app is good for other businesses but wasn't suited for me - but the service was awesome! :)
Thank you so much for your kind words! We’re really glad Grace and Pearl were able to help resolve your issue quickly and make the process smooth. Even though the app wasn’t the right fit for your business, we truly appreciate your feedback and your kind recognition of our support team!
Thank you for your review.
I had a tech issue that needed resolving quickly. The Notify Me agent (Rick) was amazing! He solved my issue efficiently and talked me through the process. A fantastic customer service experience!
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