Notify Me! Back in Stock Alert
All reviews
Review RSS feed
Unreliable for Critical Restock We installed Notify Me! to manage restock alerts for our ecommerce store, but unfortunately the experience was very buggy. It took some manual back and forth with their team to get it to work, and when our products were actually restocked, the app failed to recognize the inventory update — it stayed stuck in “out of stock” mode and never triggered the restock notifications. We reached out to support and tried troubleshooting, but the issue remained unresolved for an entire day. For a retail operation, that kind of downtime after a major restock is unacceptable — we put a lot of effort into preparing our drop, only to lose valuable sales and customer trust because the app didn’t function as intended. Support was polite, but ultimately unable to fix the issue in time. I would not recommend this app if you rely on timely and accurate restock notifications to drive revenue.
Thank you for sharing your experience. You’re absolutely right — when a restock is tied to a planned drop or revenue moment, reliability is critical. If notifications fail to trigger or inventory isn’t recognized properly, that directly impacts both sales and customer trust. That’s not something we take lightly. Since your case, we’ve made improvements to how inventory updates are detected and how notification triggers respond to restock events. We’ve also strengthened our internal escalation process to reduce resolution time during revenue-critical moments. We understand that the experience you described didn’t meet expectations at the time, and we appreciate you taking the time to document it clearly. If you ever wish to revisit the product, our team remains available to review your specific setup and ensure everything functions as intended. — Notify Me! Team
Very helpful team when requesting custom integration support (I wanted to tweak how it looked). Very quick response (minutes) and no charge!
This app is easy to install and use, the setup process was straightforward, and it seamlessly integrates with our theme. The results have been great in boosting customer engagement for out-of-stock and preorder items. Customer support has been excellent and always helpful in resolving any issues. Overall, this is a fantastic solution that’s added real value to our store.
Amazing plugin with even more amazing customer service! Had an issue because I only sell a single product on the front page and would require a higher tier plan if I wanted pre-sale functionality. Talked with Nilou via chat (near instant response) and she helped me out a ton! 60 minutes later everything was working perfectly, zero extra charge and a pre-order button on my homepage. Out of this world customer service, especially compared to most other companies these days. Absolutely recommending the App!
They offer great, functional features. It’s really easy to use. The interface and their support are excellent. I definitely recommend it.
Thank you so much for your kind words and recommendation! We're thrilled to hear that you’re enjoying our features and finding the platform easy to use. It’s wonderful to know that our interface and support have met your expectations. We truly appreciate your support and look forward to continuing to provide you with an excellent experience.
The support team is awesome when you need help with something not lining up or other tweaks. No run around - just quick solutions. The app features are also perfect for pre-orders, out of stock, etc. Their email and SMS formatting options are also on point. This is the pre-order app my Shopify developer recommended and he was right.
Thank you so much for your fantastic feedback! We’re thrilled to hear that our support team has been able to assist you quickly and effectively whenever you need help. It’s great to know that our app features, like pre-orders and out-of-stock management, are serving your needs well. We’re also happy to hear that the email and SMS formatting options are meeting your expectations. A big thank you to your Shopify developer for recommending us – we’re so glad to be part of your solution!
Stella was super helpful and friendly!
Thank you for sharing your experience! We’re so glad to hear that Stella was able to assist you in such a helpful and friendly manner. We’ll be sure to pass along your kind words to her. If you ever need anything else, don’t hesitate to reach out!
Pearl is very helpful
Thank you for your feedback! We're so glad to hear that Pearl was able to assist you. We truly appreciate your kind words and will make sure to pass them along to her. If you need any further help, feel free to reach out!
Super easy to set up, took less than 5 min! Harry was available instantly via chat to answer all of my questions. We are excited to have this functionality!
Thank you for the wonderful feedback! We're thrilled to hear that the setup process was quick and easy for you. It’s great to know that Harry was able to assist you right away and answer all your questions. We’re excited to have you on board and hope you enjoy the new functionality! If you ever need further assistance, we’re always here to help.
Great customer service! Sam was really helpful!
Very responsive support.. quick answers and very friendly!
Thank you for your great review! We’re so happy to hear that our support team was able to provide quick and friendly assistance. We always strive to be as responsive as possible, and your feedback means a lot to us. If you need anything else, don’t hesitate to reach out!
The customer service on this app is great! Mason helped me at every turn if something was unclear or if I needed assistance from their side. I highly recommend!
Great Application. Active Support !!
Thank you for your kind words! We’re thrilled to hear that you’re enjoying the application and that our support team has been helpful. We’re always here to assist you whenever you need it!
Grace was very helpful in assisting me getting things set up and properly integrated into my theme!
Thank you for your feedback! We’re so glad to hear that Grace was able to help you with the setup and integration into your theme. We’ll be sure to pass along your kind words to her. If you need any further assistance, we’re always here to help!
Mason with the Notify Me! team helped me tremendously. It is my first time using this app and I'm beyond impressed. It is seamless with the Shopify integration and user friendly making it easier for our customers to get notified for any out of stock items.
Thank you so much for sharing your experience! We’re thrilled to hear that Mason was able to assist you and that you’re impressed with the app. We’re especially happy that the Shopify integration has been seamless and that it’s helping your customers stay informed about out-of-stock items. If you ever need further assistance, our team is always here to help!
My experience so far with Notify! has been really good. Nilou from the customer support team has been so wonderful in helping me out with what i need to get this up and running.
Thank you for your wonderful feedback! We’re so happy to hear that your experience with Notify! has been great so far. It’s fantastic to know that Nilou from our support team was able to help you get everything up and running smoothly. We truly appreciate your kind words and are here for any further assistance you may need!
Great! Stella was also very helpful and quick.
Thank you for the kind feedback! We’re so glad to hear that Stella was able to assist you quickly and effectively. We truly appreciate your support and are always here to help whenever you need it!
Pearl was extremely quick to assist me and went above and beyond to make sure everything was resolved smoothly. Her professionalism and kindness made the whole experience so easy and pleasant. Truly exceptional service.
Thank you for your kind words! We're thrilled to hear that Pearl was able to assist you quickly and provide such a positive experience. We truly appreciate your feedback and are glad to know her professionalism and kindness made a difference. We’ll be sure to pass along your compliments to her.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.