Notify Me! Back in Stock Alert
All reviews
Pearl was very helpful in helping me customize my widget.
Perfect, thank you very much Grace for your help !
Thank you so much for your kind words! We’re glad to hear that Grace was able to help you. I’ll be sure to pass along your appreciation to her—she’ll be so happy to know she made a difference. If you ever need anything else, we’re always here to help!
I had high hopes for this because it advertises a nice combo of features and has good ratings… but geez it sucks. The tool is extremely rigid and limited in functionality, and customer support is condescending when simple questions are asked… As soon as you install this app it deploys and ugly out of the box configuration to production. It’s unfair to your brand image and customer experience. You have to be ready to attempt customizing the appearance immediately, otherwise… good luck. Conditional logic is not possible. The Wishlist feature is still in beta and you do not want to waste your time trying to use it. Oh and to top it all off it’s 5x more expensive than all other options out there. Annoying
First and foremost, we sincerely apologize for the experience you’ve had with our app. We truly understand your frustration and are sorry that the tool did not meet your expectations. Regarding your request and the limitations you encountered, as we discussed in our chat with you, we’ve forwarded your feedback to our technical team for further review. We’re committed to continuously improving and addressing concerns like yours. As for the Wishlist feature, we’ve made improvements since our last conversation, and we hope it will meet your needs better moving forward. Regarding the pricing, we understand your concerns. When customers pay for a plan, they gain access to all four main widgets: Low Stock, Back in Stock, Preorder, and Wishlist. This combination is designed to maximize revenue recovery and enhance customer experience, which we believe justifies the pricing. We’ve always aimed to provide a service that’s worth the value our customers pay, and we will continue working to ensure that. We take all user feedback into account as we strive to improve, and comments like yours are crucial to helping us get better. Once again, we’re truly sorry for any inconvenience you experienced, and we’re grateful for your honest feedback. Thank you for giving us the opportunity to address your concerns. If you have any further questions or need assistance, please don’t hesitate to reach out.
the app is too good, especially for clothing brands with large SKU and restocks. You will not have to lose out any revenue on your OUT OF STOCK STLES AS CUSTOMERS WILL PREPAY. THE SUPPORT IS JUST FABULOUS.
Thank you so much for your fantastic feedback! We’re thrilled to hear that the app has been such a great fit for your clothing brand and that it’s helping you capture revenue on out-of-stock styles through preorders. It’s wonderful to know you’re enjoying the experience and finding the support to be fabulous—your kind words mean a lot to our team. If you ever need any assistance or have questions, we’re always here and ready to help!
Amazing App with top tier Customer Support
Thank you so much for your kind words! We’re delighted to hear that you’re enjoying the app and that our customer support has made a great impression. If you ever need any assistance or have questions, we’re always here to help!
Thank you for your review.
Installing was amazing, and Nilou was the best customer service rep ever! She is so sweet and made the process so easy! 100000/10 would recommend!
Thank you so much for your fantastic feedback! We’re absolutely delighted to hear that the installation was a great experience and that Nilou made everything so easy and enjoyable for you. Your kind words—and that 100000/10 recommendation!—mean so much to us. I’ll be sure to share your appreciation with Nilou; she’ll be over the moon to hear it. If you ever need any more help or have questions, we’re always here for you!
The team is easy to communicate with and very helpful!
Thank you so much for your kind feedback! We’re so glad to hear that you’ve found our team easy to communicate with and helpful. If you ever need any assistance or have questions in the future, we’re always here to help!
Miles was really helpful with the initial set-up!
Thank you so much for your feedback! We’re glad to hear that Miles was able to help you with the initial setup. I’ll be sure to share your kind words with him—he’ll be happy to know he made a positive impact. If you ever need any further assistance, we’re always here to help!
Incredible help & support - the best I have ever received from an app on Shopify. Pearl guided me through the whole set up & even tweaked things to match our website perfectly. She was so helpful, kind and forward thinking. We had downloaded this app due to other issues with a different backorder app and Pearl was able to figure out the problem & give us the solution straight away. So grateful for her & this easy to use app!!
Thank you so much for taking the time to share this amazing feedback! We’re absolutely delighted to hear that you had such a positive experience with Pearl and that she could guide you through the setup, fine-tune everything to match your website, and quickly resolve the issues you were having with your previous backorder app. Your kind words about her helpfulness, kindness, and forward-thinking approach mean a lot to our team. We’re so glad the app is proving easy to use and is meeting your needs. If you ever need any further assistance or have questions down the road, we’re always here to help!
Cherry was so nice !! She helps me a lot with my problem and doubts
Thank you so much for your kind words! We’re delighted to hear that Cherry was able to help you with your questions and resolve your issue. I’ll be sure to pass along your appreciation—she’ll be so happy to know she made a difference. If you ever need any more assistance, we’re always here to help!
Nilou was wonderful to work with! Any time we have a question or concern she has been beyond helpful, Notify! is a great tool for all e-commerce brands to have!
Thank you so much for taking the time to share such a wonderful review! We’re absolutely delighted to hear that Grace made your experience so smooth and positive. It’s fantastic to know she was able to guide you through the setup, answer your questions, and offer creative suggestions to help you get the most out of the app. Your kind words about her clear explanations and support mean so much to our team. We’re so happy to have you as a customer, and if you ever need anything else, we’re always here to help!
helpful in chat!!!
Thank you so much for your feedback! 🌟 We’re glad to hear you found our chat support helpful. If you ever need any more assistance or have questions, we’re always here to help!
Nilou was extremely helpful and I didn't even have to ask! Customer service is top tier!
Thank you so much for your kind words! We’re thrilled to hear that Nilou was able to assist you proactively and make your experience so smooth. Your feedback about our top-tier customer service means a lot to us. If you ever need anything else, we’re always here to help!
service client très aidant ! Pearl a pris le temps de m'aider et a été très agréable. Bravo Pearl !! Merci beaucoup pour ton professionnalisme !
Merci beaucoup pour votre retour si positif ! Nous sommes ravis d’apprendre que Pearl a pu vous aider et que vous avez apprécié son accompagnement et son professionnalisme. Je ne manquerai pas de lui transmettre vos compliments — elle sera très heureuse de les recevoir. Si vous avez besoin d’aide supplémentaire, nous sommes toujours là pour vous !
Great service, Pearl helped me with some issues and gave clear instructions. Happy with this!
Thank you so much for your kind feedback! We’re glad to hear that Pearl was able to help you resolve your issues and provide clear instructions. It’s wonderful to know you’re happy with your experience. If you ever need any more assistance, we’re always here to help!
Really great so far! Had a bit of trouble but Mason was really helpful!
Thank you so much for sharing your experience! We’re glad to hear that things have been great so far and that Mason was able to help you through the trouble you encountered. If you ever need any more assistance or have questions, we’re always here to help!
Harry was super helpful with design + dev work to customize Notify Me for my storefront
Thank you so much for your kind words! We’re delighted to hear that Harry was able to help you with the design and development work to customize Notify Me for your storefront. I’ll be sure to share your feedback with him—he’ll be so happy to know he made a positive impact. If you ever need any more assistance, we’re always here to help!
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