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Support via the chat function was very quick, a customer support agent (Dela) responded to my query within a minute. Dela was friendly, knowledgable, and extremely helpful to answer my queries and help me set the app up on my store with all the functions i needed. I wish support was like this everywhere. Highly recommended.
Thank you for the amazing review! We're thrilled to hear that Dela provided quick, friendly, and helpful support while setting up the app for you. We’re so glad everything is working smoothly! We really appreciate your recommendation and are always here if you need anything else.
Great personal customer service. Grace was very helpful and quick to assist.
Really happy with what this app offers. Customer service has been great too.
Thank you for the great feedback! We're so glad to hear you're happy with what the app offers and that our customer service has been helpful. If you ever need anything else, don’t hesitate to reach out!
Dela was a great help! Actually I wanted to remove the app because I didnt know how it worked, but Dela helped me all the way though it!
Thank you so much for your feedback! We're thrilled to hear that Dela could help guide you through the app and make sure it works for you. If you ever have any more questions or need further assistance, we’re always here to help!
Miles estuvo muy dispuesto a la hora de resolver las sugerencias propuestas! Muchas gracias
¡Muchísimas gracias por tu comentario! Nos alegra saber que Miles estuvo dispuesto a ayudarte con las sugerencias y que pudimos resolver tus dudas. Si necesitas algo más, no dudes en contactarnos. ¡Estamos aquí para ayudarte!
Awesome experience. Very qualified and pleasant rep. A+++
Thank you for the fantastic review! We’re so glad to hear you had an awesome experience and that our rep was both qualified and pleasant. We truly appreciate the A+++ rating! If you need any further assistance, feel free to reach out anytime.
Was super easy to install and excellent customer service by Harry who helped me makes sure everything worked. Easiest integration ever.
Service is insanely good, Miles did everything we needed very quickly! I couldn't recommend more.
Thank you for the amazing review! We’re thrilled to hear that Miles provided such quick and efficient service. Your recommendation means the world to us! If you ever need anything else, don't hesitate to reach out.
Miles was really helpful and polite resolved my issues immediately
Thank you for your kind feedback! We're so glad to hear that Miles was able to help resolve your issues quickly and politely. If you need anything else, we’re always here to assist!
Miles was such a great help in helping us set up our new preorder feature and getting familiar with the app. Highly recommend!
Thank you so much for the great review! We’re thrilled to hear that Miles was able to assist you with setting up the preorder feature and getting familiar with the app. Your recommendation means a lot to us! If you need anything else, we’re here to help.
Unfassbar guter & freundlicher Kundensupport! Bei Installation der App kam der Customer Support direkt per Chat auf mich zu und fragte mich ob er unterstützen kann. Die zuständige Kundenberaterin Sam hat sich sehr dafür eingesetzt, dass alle meine Designanpassungen, trotz Limitierung durch das Abo-Modell umgesetzt wurden. Sie gab mir sogar kostenfreie Möglichkeit ein Feature zu upgraden, das in unserem Modell gar nicht enthalten war. Die Kommunikation lief super freundlich und umgänglich ab. Alle Themen wurden innerhalb von kürzester Zeit gelöst und umgesetzt! Kurz um: Eine super Erfahrung! Danke für deinen Support, Sam!
Vielen Dank für dein tolles Feedback! Wir freuen uns sehr, dass Sam dir so gut weiterhelfen konnte und alles in die Wege geleitet hat, um deine Designanpassungen umzusetzen und dir ein kostenloses Upgrade anzubieten. Wir schätzen deine freundlichen Worte sehr und sind begeistert, dass deine Erfahrung so positiv war. Wenn du noch etwas brauchst, zögere nicht, dich bei uns zu melden!
Stella was Amazing! Great, quick service
Thank you for the wonderful review! We're so glad to hear that Stella provided amazing and quick service. If you need anything else, feel free to reach out anytime!
This is the only app that did not cause issues with our store. Other apps caused functionality issue like items not being added to cart and so but not this. The support person, Pearl, was friendly, quick and considerate in helping me make some customisations as well. Although plan prices can be better but I think it is a great app! Thank you.
Thank you so much for your feedback! We’re thrilled to hear that our app worked smoothly with your store and that Pearl was able to assist you with your customizations in a friendly and efficient manner. We appreciate your thoughts on our plan prices and will take that into consideration as we continue to improve. If you need any further assistance, don’t hesitate to reach out!
This app exceeded my expectations. I’m currently setting up my store and wasn’t really sure what I was doing but when I first downloaded the app I was instantly contacted by a support person, Pearl, to make sure I was able to set up everything correctly and she was extremely helpful and kind. She helped me out in checking my preorder and Wishlist widgets were working and also helped customise them to fit in with my store theme which was really quick and easy too. Very polite service. This app is fairly easy to navigate as well and I’m using the free version. Definitely recommend using.
Just on-boarded and Grace was amazing adjusting the buttons to my theme straight away free of charge. Looking forward to seeing what this app can do for me
Thank you for your great review! We’re so glad to hear that Grace was able to quickly adjust the buttons to fit your theme and provide excellent service. We’re excited for you to see all the benefits our app has to offer and are here to help every step of the way. If you need anything else, just reach out!
Solid app. Does exactly what it says - quick response in their support channel. Harry from their team was great to work with!
Thank you for your great review! We’re glad to hear the app is working as expected and that Harry provided excellent support. If you need anything else, feel free to reach out anytime.
Great service with care
Thank you for your kind words! We're so glad to hear that you had a great experience with our service. If you need anything else, we’re always here to help!
So far, so good. Excellent service from the team immediately upon downloading and starting to use this app. Thank you Grace!
Thank you for the positive review! We're thrilled to hear that you had an excellent experience right from the start. Grace will be happy to know she made a difference! If you need any further assistance, we’re here to help.
The customer experience was a great experience. Grace was very friendly, super prompt, and gave excellent help to fix a problem i has with my website.
Thank you for your wonderful feedback! We’re so glad to hear that Grace provided such friendly and prompt assistance in fixing the issue with your website. If you need anything else, don't hesitate to reach out ; we’re always here to help!
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