All reviews

Rating Breakdown

  • 5
    88% (2,672 ratings)
  • 4
    2% (65 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (26 ratings)

Reviews with Text

  • 94% (2,626)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 27, 2024

Very nice and quick customer support - Dela was very helpful!

Store

Purenin

Using app

22 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your great feedback! We're so happy to hear that Dela was able to assist you quickly and effectively. If you need any further support, don't hesitate to reach out. We're always here to help!

5 / 5 Share

Nov. 27, 2024

Store

Haspel

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your review!

5 / 5 Share

Nov. 27, 2024

Fast a Amazing customer service

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We're thrilled to hear that you had a fast and amazing customer service experience. If you ever need further assistance, we're here and happy to help!

5 / 5 Share

Nov. 26, 2024

Definitely a 5.0 star app! Very intuitive, very customizable and great support. ✔️✔️✔️

Using app

10 months

Total reviews

15

Average rating

4.9

Developer Reply

Thank you so much for the fantastic review! We're thrilled to hear that you find the app intuitive, customizable, and that you've had a great experience with our support. We truly appreciate your 5-star rating and are always here to assist you whenever needed!

5 / 5 Share

Nov. 26, 2024

Stella helped us a lot in applying some custom fixes to our site. The technical support is very good.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're so glad to hear that Stella was able to assist you with custom fixes and provide excellent technical support. We truly appreciate your feedback and are always here to help with any further needs!

5 / 5 Share

Nov. 25, 2024

Altough the App did not fully fit my needs it still worked very well and is professionally made. I had the joy of having Miles as my supporter and he went all in to help me set things up in a professional manner. 10/10 for Support 8/10 for the Product

Store

Detsuki

Using app

15 days

Total reviews

3

Average rating

4.3

Developer Reply

Thank you for your thoughtful review! We're glad to hear that the app worked well for you and that Miles provided excellent support during your setup. We truly appreciate your feedback on both the product and the service. While we're sorry to hear the app didn't fully meet your needs, we're always working to improve and hope to offer even more value in the future.

5 / 5 Share

Nov. 25, 2024

This app has been really helpful in showing our low inventory count and allowing customers to purchase pre-orders when we run out. The customer service has been great and I would definitely recommend it to anyone!

Using app

7 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the fantastic review! We're so glad to hear the app has been helpful in managing your inventory and pre-orders. It's great to know that our customer service met your expectations too. We truly appreciate your recommendation and are here if you ever need further support!

5 / 5 Share

Nov. 25, 2024

nice app to improve your number of orders! very customizable and a lovely customer manager to help you to do this (poke @pearl )

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your kind words! We’re thrilled to hear the app is helping you increase your orders and that you’re enjoying the customization options. If you ever need further assistance or have any questions, we’re always here to help!

5 / 5 Share

Nov. 24, 2024

Great app! Needed some help on the backend and Melika and Stella got back to us super fast with screenshots of what exactly we needed to do to fix the problems.

Store

FUSED

Using app

20 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great review! We’re so glad to hear that Melika and Stella were able to assist you quickly and provide the clear instructions you needed. We’re always here to help, and it’s fantastic to know that their support made a difference. If you need anything else, don’t hesitate to reach out!

5 / 5 Share

Nov. 24, 2024

I was in a bit of a pickle with setup for my soon to launch business, and Melika was so fast to respond - and solve - my problem. Not only that, Melika made a quick edit to make my Notify Me button look even better than the default I would have left it with. When my business grows, you Notify Me will have another paying customer just from this service alone.

Using app

25 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience! We’re thrilled to hear that Melika was able to quickly resolve your issue and even went the extra mile to improve the design of your "Notify Me" button. We’re so glad we could support you during this important time for your business. Your feedback means a lot to us, and we’re excited to be a part of your journey. Looking forward to continuing to support your growth – and we’re excited to have you as a future paying customer! Best of luck with your launch!

5 / 5 Share

Nov. 24, 2024

Good and fast service - Thanks to Melika

Store

Balmy

Using app

About 10 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your feedback! We're so glad to hear you had a good experience and that Melika was able to assist you quickly. We truly appreciate your kind words and are here if you need any further help!

5 / 5 Share

Nov. 23, 2024

Excelente aplicación que hace justo lo que se necesita. Tienes todas las opciones para Notificaciones, Preventas, o avisos de stock bajo. La atención por parte del equipo es increíble, sobretodo por parte de la persona llamada "Dela"... muy amable y servicial, me ayudó en todo y quedé muy satisfecho tanto con el programa como con el servicio y su uso final. Recomiendo 100%

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

¡Muchas gracias por tu reseña tan positiva! Nos alegra saber que la aplicación cumplió con tus expectativas y que la atención de "Dela" fue de ayuda. ¡Es un placer tener clientes como tú! Apreciamos mucho tu recomendación y quedamos a tu disposición para lo que necesites.

5 / 5 Share

Nov. 23, 2024

Great help from Melika thanks!

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that Melika was able to assist you. We'll be sure to pass along your appreciation to her. If you need any more help, don't hesitate to reach out!

5 / 5 Share

Nov. 22, 2024

The app works wonderfully for notifications and pre-orders. The customer service is phenomenal too. We keep coming back to use this whenever we need to for new inventory. Highly recommend! Melika has been very helpful with some customizations we needed for our shop too.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words and thoughtful review! We're thrilled to hear that the app is meeting your needs for notifications and pre-orders, and it's wonderful to know that our customer service has made a positive impression. We're especially glad Melika was able to assist with the customizations for your shop—I'll be sure to pass along your compliments to her! Thank you for your continued trust in us, and we look forward to supporting you with your new inventory needs in the future.

5 / 5 Share

Nov. 21, 2024

wonderful fast help , easy to understand and efficient

Store

MEMS

Using app

22 days

Total reviews

5

Average rating

4.6

Developer Reply

Thank you for your feedback! We're delighted to hear that you found our help fast, easy to understand, and efficient. Providing top-notch support is our priority, and it's great to know we met your expectations. Please don't hesitate to reach out if you need anything else—we're always here to assist!

5 / 5 Share

Nov. 21, 2024

Very easy to use and works great. The customer support team are fast and very professional. Highly recommend.

Using app

3 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for your wonderful review! We're thrilled to hear that you find our app easy to use and that it works great for your needs. Our customer support team takes pride in providing fast and professional assistance, so your kind words mean a lot to us. Thank you for recommending us, and we’re always here to help if you need anything!

5 / 5 Share

Nov. 21, 2024

Quick help from the support staff and lots of configuring options. Very easy to use as well!.

Using app

About 22 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We're so glad to hear that you had a great experience with our support team and that you appreciate the many configuration options. It's fantastic to know you find the app easy to use as well. We're here whenever you need assistance—thanks for choosing us!

5 / 5 Share

Nov. 21, 2024

Fab! Mason was really helpful, managed to help me set up the Pre-Order and problem solve any issues. Really found the little videos handy to help explain and direct me in the right direction.

Using app

About 1 year

Total reviews

7

Average rating

4.9

Developer Reply

Thank you for your lovely feedback! We're so glad to hear that Mason was able to assist you in setting up the Pre-Order and resolving any issues you encountered. It's great to know that the little videos were helpful in guiding you through the process. We're here to make things as smooth as possible for you—don't hesitate to reach out if you need anything else!

5 / 5 Share

Nov. 20, 2024

Just a bit expensive

Store

plunge

Using app

About 2 hours

Total reviews

9

Average rating

4.8

Developer Reply

Thank you for your honest feedback! We understand that pricing is an important factor, and we strive to provide as much value as possible for the cost. Your input helps us improve, and we’re always evaluating ways to ensure our features and support are worth every penny. If you have specific needs or concerns, feel free to reach out—we’d love to help!

5 / 5 Share

Nov. 20, 2024

the tech support is awesome! solved my issue within a few minutes!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We're thrilled to hear that our tech support team was able to resolve your issue so quickly. Providing fast and effective assistance is our goal, and it’s great to know we met your expectations. Don’t hesitate to reach out if you need help again—we’re always here for you!