Notify! Back in Stock|PreOrder
Notify Me! Back in Stock and PreOrder Shopify App
Rating
5.0
feedback
2,089
chart
#155
All reviews
Rating Breakdown
Review RSS Feed
Aug. 16, 2023
First day with the company. Wanted to get a changed made to some code and it was completed within 60 minutes. Love the features of the product and the wonderful customer wervice.
Aug. 16, 2023
Very useful app. Also implementation is easy. And if anything the support is always there and prepared to help you with any requests.
Aug. 15, 2023
Great app. It works well and does what is required with a good amount of customisation to suit your needs, and support is very helpful when needed
Aug. 15, 2023
I have used the app to collect interests ahead of a product launch. I think it is not the main use-case of the app, but it has worked great for that. I am looking forward to using it further.
Aug. 15, 2023
Notify me! is an excellent app, that is extremely easy to use, the widget looks great, and they have incredible support. Highly recommended.
Aug. 14, 2023
Great, quick customer service. Very easy to use and easy to install. Does what we need to notify customers of restocks!
Aug. 13, 2023
Great service! Prompt and attentive! It's early days but my initial experience has warranted a 5-star review.
Aug. 11, 2023
If I could give this app zero stars, I would. When I first installed the app, the submission box had excessive white space and despite my best efforts, I could not troubleshoot on my own though I spent about a couple hours attempting to do so using custom code. I finally reached out to support. Support informed me that "we are not able to service your store according to our terms of service, due to the type of products you are selling." The "types of products" that my store sells are merchandise with a liquor license pending to sell wine but okay. Huge waste of time. Uninstalled and found a much better experience by using "Alert Me! Restock Alerts." Their product actually functions out of the box so that's a win.
Hello Brian, I sincerely apologize for the inconvenience. I empathize with you because we didn't let you know about the restrictions at the time of installations and you have every right to write this review. Our team has reached out to you and hope you will choose to reply to our emails. Product restrictions is based on our terms of service (Found here: https://www.hengam.io/terms-of-use/) which has many mutual product restrictions with apps like Shopify markets. A major reason for this is if our SMS restock notifications include certain keywords, our SMS messages may face delivery issues on some operators and countries which may hurt many other Shopify stores using our app. We understand the frustration and will work on making our guidelines clearer within the app and letting stores know whether they will be unable to use the product at the start. About the issue regarding white space, every store is different and we customize the designs for each store with a click of the button to match your theme. Unfortunately in your case, our customer success representative couldn't help as your store was not within our terms of use. We're glad you found a solution that fits your needs. Thank you for your feedback, and we wish you success with your store. Zara, Customer Sucess Lead
Aug. 10, 2023
Very helpful customer support team. Very quick in response. I asked her to change the position of the "notify me" button they've done in minutes
Aug. 8, 2023
Very helpful customer service. Thank you Delaram for the swift action in customising the button placement. Will continue testing this app to see if it fits our needs.
Aug. 8, 2023
Ils sont très réactifs, ils ont tout arrangés très rapidement un soucis que j'avais, très contente du service ! Merci
Aug. 7, 2023
Wonderful App!! They are very helpful and friendly!! They go above and beyond to make sure they solve any issues or concerns you may have.
Aug. 7, 2023
Support is quick to respond and solved all of our concerns within minutes. Highly recommend this app!
Aug. 7, 2023
Great idea for the app but i am cancelling as i feel like the constant emails of upgrading and the action required emails are very off-putting. I feel like no matter what plan you are on, they will tell you its not good enough until you are on the highest one.
Aug. 4, 2023
Easy to setup and fit perfectly to the design of your page. Great support to help you if by anychance you need it ! Finally, Instant profit with ROI easily manageable !
Aug. 3, 2023
This app is a game-changer for my business! It seamlessly keeps my customers informed about product restocks, eliminating the frustration of missed opportunities. The notifications are prompt and reliable, leading to increased customer satisfaction and repeat sales.
Aug. 2, 2023
Great! We loved working with Moshen. Super quick and really helpful. Made the app look great in seconds
July 31, 2023
This was an amazing customer service experience. She set me up in no time and had it styled and positioned just right.
July 30, 2023
Incredible service! Really appreciate wonderful support and team. Had some snags with our custom metafields and lots of custom product pages, they helped us out and we are running well 20 min after signing up.