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We had a small formatting issue and Miles from the customer service team was amazing. He helped me within minutes and the issue was explained to me in easy to follow steps. Really happy with the service I received.
Thank you so much for your wonderful review! We're so glad to hear that Miles was able to quickly assist you and explain the solution in an easy-to-follow way. Your satisfaction is our priority, and we truly appreciate your kind words. If you need any further assistance, we’re always here to help!
Customer support was fantastic. Even for the trial version the customer support they offer is very detailed and extensive. Miles made our customer support experience fantastic and encouraged us to buy the highest premium tier. Looking forward to working with them
Thank you so much for your amazing review! We’re thrilled to hear that Miles was able to make your customer support experience fantastic, even with the trial version. We truly appreciate your feedback and are so happy that you’re considering the premium tier. We look forward to continuing to work with you and providing the best service possible!
Helpful support team with intuitive interface
Thank you for your great feedback! We’re glad to hear that you found our support team helpful and the interface intuitive. If you ever need further assistance, don’t hesitate to reach out—we’re always here to help!
Just got the app but they were helpful with my questions very quickly
Thank you for your review! We're happy to hear that our team was able to quickly assist with your questions. If you need any further help as you get started with the app, don’t hesitate to reach out. We’re here to support you!
Miles was very very helpful! He took care of all my concerns. I don't know if i've had a customer expericance like that before. This dude is awesome!
Thank you so much for your amazing review! We’re thrilled to hear that Miles was able to take care of all your concerns and provide such an outstanding customer experience. We agree—Miles is awesome! We’ll be sure to pass along your kind words to him. If you ever need assistance again, don’t hesitate to reach out.
It's easy to set up and use, and so far, a good simple waitlist functionality. There were issues getting our button to display that required their support team to jump in, however they were very fast and helpful! Miles from customer support was quick and immediately available despite it being evening my local time.
Thank you so much for your great review! We’re glad to hear that the app has been easy to set up and that the waitlist functionality is working well for you. We truly appreciate your feedback on our support team, and we're thrilled to know Miles was able to help quickly, even during the evening. Your satisfaction is important to us, and we’re always here to assist whenever needed!
Fantastic app and stellar support! The app works perfectly for managing pre-orders and back-in-stock alerts, exactly what we needed. A special shoutout to Nilou, who helped us make some custom changes quickly and flawlessly. Highly recommended!
Thank you so much for your wonderful review! We’re thrilled to hear that the app is working perfectly for your pre-orders and back-in-stock alerts. A huge shoutout to Nilou for providing excellent support and making those custom changes so quickly and flawlessly! Your recommendation means a lot to us, and we’re always here if you need any further assistance.
Miles was very helpful to me in understanding the billing items. He was quick and to the point with his response. Appreciates it.
Thank you for your kind feedback! We're so glad to hear that Miles was able to assist you with understanding the billing items and provide quick, clear responses. We really appreciate your positive review, and if you need any more help, don’t hesitate to reach out!
Thank you so much Miles for your help at resolving issues that we had with the app!
Thank you for your kind words! We’re so glad to hear that Miles was able to help resolve the issues you encountered with the app. We truly appreciate your feedback, and we're always here to assist whenever you need help in the future!
Pearl has given me a wonderful service. It has been great having worked with her. Thank you Pearl!
Thank you so much for your kind feedback! We’re thrilled to hear that Pearl was able to provide you with excellent service. We’ll be sure to pass along your thanks to her! If you ever need assistance again, don’t hesitate to reach out.
What a great application. Miles has been assisting me with the app on my website and has provided such a pleasent and funny service. Truly appreciated. Thank you Miles.
Thank you so much for your wonderful feedback! We're thrilled to hear that you’re enjoying the app and that Miles provided such a pleasant and helpful experience. We’ll make sure to pass along your kind words to him! If you ever need more assistance, we’re always here to help.
Thank you for your review.
Easy integration and Dela was fantastic helping me customize the widget UX/UI for our customers! Would definately recommend!
Thank you so much for your fantastic review! We’re so glad to hear that the integration was smooth and that Dela was able to help you customize the widget’s UX/UI to fit your needs. Your recommendation means a lot to us, and we’re always here if you need further assistance!
Excellent customer service. Highly recommended!
Miles was very efficient and speedy, solved my queries in literally 3 mins. Definitely a top rated app and great responsive service.
Thank you so much for your kind review! We're thrilled to hear that Miles was able to quickly assist you and resolve your queries. We take pride in providing efficient and responsive service, and it's great to know that you had such a positive experience. We truly appreciate your support and are glad to have you as a user! If you need anything else, don't hesitate to reach out.
The customer service staff, Emma, was great and very patient. She resolved all the problems I had. The app could be better if you improved the export section. I have to export all the data for the last 3 years, even though I only need data for the last month. I hope it works better in the future.
Thank you for your feedback! We're glad to hear that Emma was able to assist you. Your feedback is valuable and helps us improve. Our support team has already sent an instruction video to assist you in filtering the data for export. If you need any further assistance, feel free to reach out — we’re always here to help!
Perfect App, amazing customer support. The app is free to use and have amazing features. Shout out to Pearl for supporting customize the pre order button, that actually makes my store stunning! Highly recommended!
Thank you so much for your wonderful review! We're thrilled to hear that you're enjoying the app and the features it offers. It's great to know that Pearl was able to assist you in customizing the pre-order button and make your store stand out. We truly appreciate your recommendation and your support. If you ever need anything else, feel free to reach out — we're here to help!
I downloaded this app a year ago when i first started my business. Felt i didnt have the need for it but when i did i quickly redownloaded it. Dealt with Sam today who helped me get set back up. Loved the quick responses and very down to earth. Love that i wasnt talking to a robot and i was able to get quick responses. THANK SAM!!!
Thank you so much for your amazing feedback! We’re so glad to hear that you decided to come back to the app and that Sam was able to assist you in getting everything set up. We always aim for quick, personal service, and it’s great to know you appreciated that! Sam will be thrilled to hear your kind words. If you ever need anything else, don’t hesitate to reach out — we’re here to help!
Miles was exceptional. He was detailed oriented, attentive and went above and beyond to ensure that my issue was addressed. He offered a discount that hooked me and I upgraded my subscription on my website. I am very happy with the functioning of this product and I highly recommended it to all Shopify businesses!
Thank you so much for your kind words! We're thrilled to hear that Miles was able to go above and beyond to assist you and that you're happy with the product. It's fantastic to know that the upgrade has been a great fit for your business. We truly appreciate your recommendation and are grateful for your support. If you ever need any further assistance, don’t hesitate to reach out — we’re here to help!
Quick, Easy, and Excellent customer service.
Thank you for your great review! We're so happy to hear that you had a quick and easy experience with excellent customer service. If you need any further assistance, feel free to reach out. We’re here to help!
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