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Honestly at first I thought...maybe this app might not work. Hopped on customer service and within minutes Harry totally took care of me. I must have had about 8 requests (2 kinda custom) and just needed help in general and they delivered. Fantastic customer service and pretty neat app. Definitely must install for your Shopify site. We are a smaller-ish store 1000 SKU's and this is going to work out great!
Thank you for sharing your experience! We're so glad Harry was able to assist you quickly and effectively with all your requests. It's great to hear that the app is a good fit for your store, and we appreciate your recommendation. If you need any more help in the future, don’t hesitate to reach out!
From the beginning I got great customer support. Set-up was never this easy. Nilou helped me customise the buttons so it matches my theme perfectly. Thank you!
Thank you for your kind words! We're so happy to hear that Nilou was able to help customize the buttons to match your theme perfectly. If you need any further assistance, we're always here to help!
A simple yet effective app and exceptional customer service. The rep was quick to help me out with the initial configuration as well as any changes I requested.
Thank you for the great feedback! We're glad to hear that the app is working well for you and that our team was able to assist with the configuration and changes. If you need anything else, feel free to reach out!
The app has done a stellar job and any time we've needed support, their team has guided us with excellent results. (Miles being the most recent star!)
Thank you for the fantastic review! We're so glad to hear that the app has been a great fit for your needs, and that Miles was able to assist you so well. We truly appreciate your support and look forward to continuing to help you in the future!
I had an issue when I installed the app but customer service quickly fixed it and it looks like it's working now!
Thank you for your feedback! We're so glad our customer service team was able to resolve the issue quickly and get everything working for you. If you need any further assistance, feel free to reach out – we're here to help!
Dela was great ! Thanks!
Thank you for the kind words! We're glad to hear that Dela was able to assist you. If you need further help, feel free to reach out – we're always here to help!
Nilou was extremely helpful. Got everything set up perfectly.
Thank you for your fantastic feedback! We're thrilled to hear that Nilou made your setup experience smooth and flawless. We're always here to help turn your ideas into reality, so feel free to reach out anytime!
great costumer service
Thank you for the positive feedback! We're so glad you had a great experience with our customer service. If you need any more assistance, don't hesitate to reach out!
The customer service, especially Pearl, is incredibly helpful. The app is also very user-friendly, making it easy to navigate and use
Thank you for the wonderful review! We're so happy to hear that Pearl was able to assist you and that you find the app user-friendly. If you ever need further support, we're here to help!
great costumer service. Pearl solved all my problems
Thank you for your feedback! We're so glad Pearl was able to solve all your issues. If you need anything else, don't hesitate to reach out – we're here to help!
Mellisaa , was great help .. she managed to fix an error I had with pop up..thank you alot melissa for your help!
Thank you for your kind words! We're thrilled to hear that Melissa was able to resolve the issue with the pop-up. She'll be happy to know her help made a difference. If you need any further assistance, don't hesitate to reach out!
Arbitrary, Discriminatory, and Ideologically Driven Policy I was shocked to see that this app refuses service to stores selling wine, lumping it into the same category as gambling, weapons, and criminal activities. This is not a business decision, it’s an ideological one, as their Terms of Service even ban anything in “sharp conflict with religions.” This raises serious concerns about how much personal beliefs influence their policies. If you sell legal products like wine, be aware that you will be banned, even though many far more questionable products are accepted without issue. A business should be based on logic, not moral policing. I do not recommend this app for anyone looking for fair and consistent service.
We sincerely and wholeheartedly apologize that our policies made you feel this way. We truly regret that your experience with us left you feeling disappointed and frustrated , that is never what we want for anyone in our community. Our Terms of Service are continually reviewed and adjusted to serve our community in the best way possible, and feedback like yours is incredibly important in helping us improve and make thoughtful changes. Thank you so much for sharing this with us. We are truly sorry again for the impact this had on you, and we take your words to heart as we continue to do better.
Miles was so Kind and quick! great service.
Thank you for the wonderful review! We're so glad Miles could assist you quickly and with kindness. If you need any more help, feel free to reach out – we're here for you!
I had a great experience with the Customer Care team, especially Nareh! She followed up promptly and was so friendly and helpful throughout the process. It’s always a pleasure dealing with a team that truly cares about their customers. Highly recommend!e too!
Thank you for the fantastic feedback! We're so glad to hear that Nareh provided such helpful and friendly support. It’s always our goal to ensure a great experience, and we truly appreciate your recommendation. If you ever need assistance again, don’t hesitate to reach out!
Miles was perfect and did a amazing job
Thank you for the great review! We're thrilled to hear that Miles provided excellent service. We’ll be sure to pass along your kind words to him. If you need anything else, we're here to help!
It's been helpful with us in creating urgency and encouraging purchases. Harry from customer support was very helpful and quick to respond when I had a question.
Thank you for the wonderful feedback! We're glad to hear the app has helped create urgency and boost purchases. Harry will be thrilled to know he was able to assist you so effectively. If you have any more questions, feel free to reach out anytime!
Pearl was absolutely wonderful in helping me get this set up and customized!
Thank you for the kind words! We're so glad to hear that Pearl was able to help you with the setup and customization. If you need any further assistance, don't hesitate to reach out – we're always here to help!
I was commit to essential. Until I tried it and realize that it's just too advance for my needs. So it was a bit shock on the pricing. But great support from Miles it made big changes. More clear on the information and wish best luck to you guys!
Thank you for your review and valuable feedback! We’re glad to hear that Miles was able to assist you and make a positive impact on your experience. We understand that the pricing and features might have been more advanced than expected, and we appreciate your thoughts on that. Your feedback helps us continue to improve, and we wish you the best as well! If you need anything in the future, don’t hesitate to reach out.
Great help and so seamless! They were so helpful, message you as soon as you get the app!
Thank you for the awesome review! We're so glad to hear that the support was seamless and timely. If you need anything else, feel free to reach out anytime – we’re here to help!
Pearl understood my concern and helped address it very quickly
Thank you for sharing your experience! We're so glad Pearl was able to quickly understand and address your concern. If you need further assistance, don't hesitate to reach out – we're here to help!
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