All reviews

Rating Breakdown

  • 5
    94% (473 ratings)
  • 4
    3% (13 ratings)
  • 3
    2% (9 ratings)
  • 2
    1% (3 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 98% (493)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 29, 2024

Using app

17 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

I reached out to customer support regarding an issue with the app, and I was pleasantly surprised by the quick and helpful response from Eva. The support team identified the issue right away and provided clear, step-by-step instructions, along with a screen recording that made it super easy to follow. Although I initially faced some trouble, Eva's follow-up ensured everything was working smoothly in no time. It's not every day you get such prompt and personalized support. Thank you for your excellent assistance and for making the process seamless. Highly recommended!

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

Très intuitif, fonctionnel, un service d'aide personnalisé génial, réactif, pro, qui sait s'adapter, bilingue, qui ne guide pas seulement mais effectue les réparations nécessaires. Vraiment idéal ! Merci à Eva !!

Using app

30 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

Very helpful and extremely quick in fixing the issue. I highly recommend preorder wolf and its team. Thank you so much!

Store

Seukin

Using app

21 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 26, 2024

Amazing support. Simple, easy to use and works

Using app

28 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2024

Excellent service! The staff was very welcoming and patient, the response time was very fast, and the entire process was handled quickly and efficiently. I was very pleased with their professionalism and timeliness.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2024

Love this app! I like its ability to add a custom message under the pre order button so that we can easily display shipping timeframes to our customers

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

I’m incredibly impressed with the support I received from the PreOrder Wolf team! I needed assistance customizing the preorder text for my slide cart and checkout page to make it more informative for my customers. Eva, who handled my request, went above and beyond to ensure everything was taken care of smoothly. She quickly confirmed that the changes I requested had been made and asked me to review the updates to ensure everything appeared as I wanted. The process was seamless, and the text now looks exactly how I envisioned. Alongside this, Eva provided clear instructions and a helpful video guide to enable the app extension in my store, making it easier for me to manage similar changes in the future. Not only did Eva address my initial request, but she also took the time to answer additional questions about customizing button colors and text placement. Her detailed and thoughtful responses gave me confidence in using the app to its fullest potential. Thanks to PreOrder Wolf’s efficient and friendly support, my store now looks polished and professional, and my customers will have a clearer understanding of preorder details. If you’re searching for a dependable preorder solution backed by an excellent support team, look no further. Eva and the PreOrder Wolf team truly care about their customers and go out of their way to help. Highly recommended!

Store

Trivae

Using app

9 months

Total reviews

7

Average rating

4.4

5 / 5 Share

Nov. 22, 2024

Ms Eva.G provided excellent service! She handled my custom request perfectly and ensured everything was delivered as expected. Her professionalism and attention to detail made the experience seamless. Highly recommend her for anyone looking for quality service. Thank you!

Using app

About 1 hour

Total reviews

17

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

We have been using this app for pre orders and it has worked brilliantly. When I went to use most recently, I couldn't get it to work so I messaged the team and within minutes they were able to fix it and get it working for me. So easy to use and after looking at other pre order apps- this one is by far the best AND its free! Great all around

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

Support from PreOrder Wolf has been fantastic! I reached out to their team regarding an issues on my site, and within moments they was on it, fixing my issue within minutes. Thank you for all your help and quick response.

Using app

25 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

Easy to install, amazing customer service. Someone is there to fix anything that is not working within a couple of minutes. I wish i could give them more stars

Using app

14 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

I was looking for a simple app for my upcoming Christmas preorders and after checking so many of them this one turned out to be just perfect. It is very simple and intuitive to use, and their support is quick and on top of things always, solving everything quickly. Highly recommended!

Using app

13 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

It does exactly what it sets out to do. Also, the customer service is amazing!

Using app

13 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

Great Support, also the app is work for me as per my requirement.

Using app

12 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

Only been using it for an hour or so but looks to be a good app, easy to set-up. Customer service were quick to respond with a slight customisation that was required too.

Using app

33 minutes

Total reviews

9

Average rating

4.9

5 / 5 Share

Nov. 19, 2024

Pedí ayuda en el chat porque no funcionaba la aplicación y lo han solucionado super rapido. Es genial disponer de gente tan eficiente.

Using app

28 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

Store

Kiwano

Using app

6 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 16, 2024

Quick and helpful assistance. They even provided an instructional video to help me understand the process and easily fix the problems.

Using app

14 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

I would really to appreciate the team behind this wonderful app and the app itself is amazing and does the perfect job for you. Highly recommended!!

Using app

About 1 hour

Total reviews

1

Average rating

5.0