All reviews

Rating Breakdown

  • 5
    93% (470 ratings)
  • 4
    3% (13 ratings)
  • 3
    2% (9 ratings)
  • 2
    1% (3 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 98% (490)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 16, 2024

Quick and helpful assistance. They even provided an instructional video to help me understand the process and easily fix the problems.

Using app

14 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

I would really to appreciate the team behind this wonderful app and the app itself is amazing and does the perfect job for you. Highly recommended!!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2024

Preorder Wolf has definitely made our preorder management smooth and efficient. The customer support team goes above and beyond to help, which really sets them apart. If you're looking for an app that simplifies preorder processes with great support to back it up, I highly recommend giving Preorder Wolf a try!

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

Like it. Easy setup!

Store

KeyTok

Using app

29 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

We have only just installed and will need to look at the different options within the app but Support was fast with helping us set it up. Our test seems to be in working order so we are looking forward to trying out some of the features.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

Quick response with good service when got problem. And easy to use.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

The software is very easy to use and the customer service is very fast. 5 stars!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2024

I recently installed the PreOrder Wolf app to set up preorders on my online shop, but at first, I couldn’t see any “Pre-order” label on the test product I created. I reached out to support for help, and Eva responded quickly. She informed me that I hadn’t enabled the app extension needed for the preorder button to display. To make it easy, Eva included a helpful screen recording that guided me through the activation steps, which I appreciated. After following her instructions, I checked my store and saw that the preorder function was working perfectly! Eva’s quick response and clear instructions saved me a lot of time and hassle. It was great to have such attentive support, and I’m thrilled to see the app doing exactly what I need. Highly recommend PreOrder Wolf for anyone who needs a straightforward preorder solution backed by excellent customer support.

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 31, 2024

I have been using it as a hobby shop for exciting times to come, and it works perfectly. Any questions were answered very quickly.

Using app

8 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Oct. 31, 2024

I had a great experience with PreOrder Wolf’s support team recently! I needed to modify a message that appeared under the "Pre-order" button on our site, as it didn’t fit our brand’s style. I reached out to the support team, hoping they could help adjust it. Eva from support replied promptly, explaining that the message was actually controlled by Shopify due to their preorder policy and couldn’t be changed directly. However, she offered a solution: they could remove it entirely if I wanted. This option was perfect for me, so I asked Eva to go ahead and remove it. Eva was incredibly efficient, and within a short time, she confirmed that the message had been taken down. She then asked me to review the changes to make sure everything looked the way I wanted. When I checked, everything was exactly right, and the page now had the clean, streamlined look I was hoping for. Overall, I was thoroughly impressed with the quick, friendly, and effective support. Eva and the team at PreOrder Wolf went above and beyond to make sure my needs were met, and I felt like they genuinely cared about my satisfaction. If you’re looking for a reliable preorder solution backed by a responsive support team, I highly recommend PreOrder Wolf. They made the whole process easy and stress-free.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 28, 2024

I recently worked with the PreOrder Wolf team, and I couldn’t be happier with the service they provided. We were in the process of setting up the app on our LOONI store but ran into a few technical challenges along the way specifically regarding integration with our Skio subscription software. The app initially pushed orders through as one-time purchases, instead of following the selling plans we had already loaded for subscription-only products. I reached out to the team, and from the start, Eva was on top of things. Not only did she respond quickly, but she also provided clear explanations and solutions at each step. Eva made updates that ensured everything would work smoothly with our subscription app and continuously checked in to make sure all was functioning as expected. What stood out to me was how attentive and thorough she was during the entire process. She even took the extra step of asking for feedback after resolving the issue, offering to make things right if we encountered any further concerns. In the end, I’m thrilled with the outcome. The app now works exactly as we needed, and the support experience was fantastic. Eva and the team truly care about their customers, and I highly recommend PreOrder Wolf for anyone looking to add preorder functionality to their Shopify store.

Store

Looni

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2024

Installed without issue, simple and straight forward to use. Look forward to seeing apps from this developer.

Using app

10 months

Total reviews

9

Average rating

4.6

5 / 5 Share

June 5, 2025

GReat and fast support in fixing the issues faced

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2024

I can’t say enough about how amazing the support from PreOrder Wolf has been! I reached out to their team regarding a couple of issues on my site, and within moments, Eva was on it, providing the most thorough and efficient assistance I've ever received. Not only did she resolve my initial concern, but she also went above and beyond to address other questions I had. Initially, I encountered a minor bug, but it seemed to disappear after clearing my cookies. From there, I asked if it would be possible to add some formatting changes to the 'delivery info' section on my site. I wanted the text to be bold and more prominent for customers, making it stand out. Eva jumped on the task immediately and implemented the changes perfectly. The responsiveness was just incredible! But it didn’t stop there! I had another issue where the product details weren’t showing up on my home page. Even though this was beyond the scope of what their app typically handles, Eva kindly offered to look into it and help me troubleshoot the problem. She truly went out of her way, offering me guidance without any hesitation. It’s rare to come across support that genuinely cares about the success of your business, but PreOrder Wolf’s team does. The professionalism, patience, and attention to detail were outstanding. Eva's communication throughout the entire process was crystal clear, and she kept me updated at every step. At no point did I feel left in the dark, and I knew I could rely on her to get everything sorted out. I cannot recommend PreOrder Wolf enough not only is their app user-friendly and incredibly helpful, but their support team takes it to a whole new level. The fact that they’re willing to go the extra mile to help customers succeed is truly commendable. I feel very lucky to have found such a supportive team, and I will continue using their services! If you’re looking for an app with top-notch functionality and a customer support team that treats your business as its own, look no further!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 18, 2024

I’ve had such a great experience with Eva and the team at PreOrder Wolf! We had an issue where our preorder products were still showing the option for in-store pickup, which we didn’t want. I reached out to Eva for help, and she was incredibly fast and thorough in addressing the issue. Not only did she completely remove the pickup option for preorder products, but she also made sure to walk me through the process to avoid this issue in the future. The communication was clear, and the resolution was spot on everything is now functioning exactly as we wanted. It’s rare to find this level of support, especially with apps like this, but Eva went above and beyond to ensure everything was perfect. What impressed me the most was how quickly she understood the issue and provided a solution. I really appreciated her professionalism and attention to detail. I couldn’t be happier with the service, and I highly recommend PreOrder Wolf to anyone looking for a reliable preorder app with top-notch customer support. Thanks again, Eva, for your exceptional help and for being so patient throughout the process!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2024

I recently had some issues with applying discounts to pre-order products in my store. I reached out to the support team, and Eva was extremely helpful. She explained the issue was caused by some restrictions, but the team had already made updates to resolve the issue. When another error appeared for my dog products, Eva responded quickly with clear instructions on how to fix it. She even provided a helpful screenshot for guidance. Thanks to her support, everything is now working perfectly! I'm impressed with how efficient and attentive the team was. Thank you so much, Eva, for making this process easy and stress-free!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 11, 2024

I had an issue with discount codes not working on my pre-order products, and there was some unwanted text showing under the pre-order button on our site. I reached out to the PreOrder Wolf support team, and Eva quickly responded, ensuring that the policy text was removed and the discount codes were working properly across both of our websites. Her attention to detail and proactive communication made the whole process seamless. Everything is functioning perfectly now, and I couldn’t be happier with the support I received. Highly recommend!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2024

I had a specific request regarding the PreOrder Wolf app for my store, and Eva from the support team handled it wonderfully! I wanted to change the default message that appeared when customers added a pre-order product to their cart. Instead of the generic "Type: Preorder" message, I wanted a more detailed and personalized message in Spanish, letting customers know when their entire order would be shipped if it included pre-order products. Eva responded promptly to my query and worked closely with the team to make the necessary changes. She kept me updated and reassured me that the team was working on my request. Soon after, I received an email confirming that the update had been made. When I checked the app, the new message was exactly as I had requested

Store

Gnomo®

Using app

7 days

Total reviews

18

Average rating

4.1

5 / 5 Share

Sept. 25, 2024

I recently had a couple of support issues with the subscription policy link and the size of the preorder button in my store. Eva from customer support was incredibly helpful and efficient. She quickly resolved both the link color and pre-order button size issues, ensuring a professional and user-friendly experience. Her attention to detail and prompt responses make this app a standout, not just for its features but also its exceptional customer service.

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 23, 2024

Great app. Easy installation. Does exactly what it's supposed to do ;) The support from the developers is especially fantastic. Extremely fast, friendly, and solution-oriented. Thank you very much. Highly recommended!

Store

LUKE

Using app

6 days

Total reviews

2

Average rating

5.0