All reviews

Rating Breakdown

  • 5
    94% (674 ratings)
  • 4
    3% (22 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (5 ratings)
  • 1
    1% (7 ratings)
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3 / 5 Share

Feb. 28, 2024

I applaud the fact that this is a free app (at least when we trialled it), but we discovered a bit of a show-stopper when using themes that allow you to add products from outside of the actual product page - for example themes that allow you to add an item from a thumbnail on a home page or collection page. If a customer does this to a product with zero inventory it still allows the product to be added to cart without idenitifying as a pre-order. So the customer thinks they're ordering something that's in stock! Raised this with them, and no answer after 30 hours. I'll be uninstalling. Shame as it looked promising...

Store

Smokem

Using app

1 day

Total reviews

2

Average rating

4.0

2 / 5 Share

Feb. 27, 2024

Ha dejado de funcionar la app. Me pone 404 Not found nginx/1.18.0 (Ubuntu)...todo iba bien hasta que ya no se abrió más.

Store

Otakuya

Using app

5 months

Total reviews

14

Average rating

3.9

5 / 5 Share

Feb. 20, 2024

Very helpful. And a quick turn around.

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 16, 2024

It took way less than 2 minutes to install. A few clicks and the app was good to go, working perfectly right out of the box. I wanted to set a quantity limit to my pre-orders, but I couldn't find the option, so I reached out to support. Less than an hour later, Eva replied to my message and said she had enabled the feature and I was once again good to go. Between the seamless and incredibly simple installation process and the mind-blowingly fast support I received, I really have to give this app the 5-stars it deserves. Well done, Eva and the team! Thanks for everything.

Using app

18 days

Total reviews

77

Average rating

3.0

5 / 5 Share

Jan. 29, 2024

Works great. Support staff were very quick and helpful with the set up.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2024

Wonderfully simple and easy to use, i highly recommend this app

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

Thank you much for fixing the issue! You were very quick. You were very helpful. What a great job!

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 29, 2023

Quick support! Things get fixed in minutes.

Using app

20 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2023

Fantastic service. Its FREE!! Customer service replied in 2 minutes to rectify a problem on my end. I would highly recommend.

Store

Ziloch

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 26, 2023

App works great and their support is top notch, I was having issues with the preview as our theme code was clashing with the app and they were super quick to fix it and get it all up and running for us. Now it's working just fine and it's exactly what we needed!

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 26, 2023

First pre order app that is easy to use. Good costumer service when needed.

Using app

About 9 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2023

Good, The support is efficient.

Using app

About 6 hours

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 22, 2023

Didn't work straight off so got on to chat. The nice person rapidly sorted the issue and it worked perfectly. Very impressed at the quick response and ease of getting it sorted.

Using app

About 1 hour

Total reviews

2

Average rating

4.0

5 / 5 Share

Dec. 21, 2023

We are very happy so far with the app, the customer service is absolutely amazing. They respond right away and they are very helpful! I would recommend this app to anyone

Using app

34 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 20, 2023

The team were great. I installed the app and needed some assistance in getting the functionality to work correctly with our custom theme. The team had the issue resolved in less than 90 seconds and we we're able to launch pre orders in line with our timeframes and requirements. If your considering multiple apps to use for your pre orders dont look at any others Preorder Wolf will do EXACTLY what you need and the team will make sure it works perfectly. 11/10 service from the team!

Using app

21 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 20, 2023

Very easy app. With a very helpful and quick to respond chat assistant. Had an issue with clashing apps and they were able to quickly resolve the issue.

Using app

20 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2023

My experience has been good so far. There was a problem with this app and the theme of my choice, but I received supports from a support agent within minutes and solved it. Recommending app for pre-order stuff.

Using app

37 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2023

I had struggled to get my pre-order button to work for weeks. when I reached out I not only got an immediate answer but my problem was fixed in no time.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2023

fast response and helped quickly.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2023

Very convenient for products we have yet to release. Setup was easy but there was an issue because we use a custom theme. Luckily support was very quick to help fix the problem. Highly recommend this app.

Store

Ghostn

Using app

3 days

Total reviews

2

Average rating

3.5